Reviews
This profile includes reviews for Stericycle, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 122 Customer Reviews
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Review fromStacey S
Date: 08/12/2022
1 starStacey S
Date: 08/12/2022
They DO NOT EVEN DESERVE ONE STAR! This is the worst company out there. We had a one time shred scheduled and a contract but now 7 months later we are still fighting over the inaccurate **** and overbilling. Isn't a federal offence to constantly send overbilling invoices to a client? WE have a contract and they continue to come up with reasons why they cannot fix this. I am done being nice with this company and their HORRIBLE MANAGEMENT TEAM. How about a class action lawsuit? I am sure several of the complainants on this page alone would love to join us!!?? We were told that our invoice on July 10, 2022 for $2101.00 (even though we felt is was a bit high due to "fuel surcharges") was finally corrected so we paid it in full - that means a zero balance but today, August 12, 2022 we received an invoice for $4344.68 nothing about this makes sense. They have tried to schedule more pick **** tried to get us to sign a new contract, they constantly harass us with incorrect invoices even though our business has closed and we are no longer at that location...enough is enough. Time to contact the *************************
Stericycle, Inc.
Date: 08/15/2022
Hi ******, and thank you for taking the time to share this feedback. We are sorry to hear about your experience and have escalated this with our customer service team to look into. If you have further issues or concerns, please contact us at customer-************************************ or 800-69-SHREDReview fromAnita C
Date: 07/20/2022
1 starAnita C
Date: 07/20/2022
Worst customer service ever! Running the most unethical business. They keep people on the hook for their contracts and dont fulfill their end of agreement. Then throw the whole you signed the contract but have no accountability for their poor processes and lack of correspondence. They just send you around the loop when asking to speak with a supervisor or manager. DO NOT EVER WORK WITH THEM, you have been warned.Stericycle, Inc.
Date: 07/25/2022
Hi *****, and thank you for taking the time to share this feedback. We are sorry to hear about your experience and have escalated this with our customer service team to look into. If you have further issues or concerns, please contact us at *************************************** or ************
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