Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Bartlett Heating and Air Conditioning Inc.

Reviews

Customer Review Ratings

4.99/5 stars

Average of 85 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCindy P

    Date: 07/26/2024

    5 stars

    Cindy P

    Date: 07/26/2024

    These guys were great! Excellent service on time for both visits I highly recommend those company for your eating an air-conditioning .

    Bartlett Heating and Air Conditioning Inc.

    Date: 07/29/2024

    Thank you *****!
  • Review fromBecky D

    Date: 07/10/2024

    5 stars

    Becky D

    Date: 07/10/2024

    We with Bartlett Heating and Air Conditioning just under 2 years ago when we needed to replace both units. We called out 3 places (including Bartlett) for estimates, information etc and Bartlett was the best. We've had them out twice a year for the maintenance with zero issues, they never try to pull anything over us. Last Thursday (4th of July) we noticed our house temp was going up and something seemed off. Bartlett was just out here in May as well and the ** unit was fine. I emailed them Friday morning and ***** was a godsend and they were able to get someone out that afternoon. They were able to identify the issue and how to fix it. Unfortunately they didn't have the part on hand. However, they gave us a ***** refill and would come back Monday with another refill, etc until the part came in. ***** at the office was in great contact with me for the updates. Today they came back with the part and fixed the unit. I've never been so happy with their service. They didn't charge us because we had been doing the semi-annual checks with them. I can't recommend them enough. They are good people, great work ethic.

    Bartlett Heating and Air Conditioning Inc.

    Date: 07/11/2024

    Thank you so much ***** for the kind words!
  • Review fromMark S

    Date: 06/26/2024

    5 stars

    Mark S

    Date: 06/26/2024

    A really great company! Very quick and thorough. I am very happy with the service I received.

    Bartlett Heating and Air Conditioning Inc.

    Date: 06/27/2024

    Thank you ****!
  • Review fromDan B

    Date: 06/17/2024

    5 stars

    Dan B

    Date: 06/17/2024

    Great company; honest respectful and professional in every way. I've used other HVAC companies in the past years but they don't compare with this one. I've used Bartlett Heating and air for a few years now and they continue to be outstanding!        

    Bartlett Heating and Air Conditioning Inc.

    Date: 06/18/2024

    Thank you so much ***!
  • Review fromJohn S

    Date: 06/12/2024

    5 stars

    John S

    Date: 06/12/2024

    No nonsense team did the yearly AC check. As usual very informative. Any questions or concerns were completely answered.

    Bartlett Heating and Air Conditioning Inc.

    Date: 06/13/2024

    Thank you ****!
  • Review fromSG W

    Date: 06/06/2024

    5 stars

    SG W

    Date: 06/06/2024

    ***** came out and gave me an estimate for a new HVAC system. His quote was the best of the 3 I had. Techs did a great job installing the new furnace and air conditioner.

    Bartlett Heating and Air Conditioning Inc.

    Date: 06/07/2024

    Thank you so much *****!
  • Review fromMary S

    Date: 05/29/2024

    5 stars

    Mary S

    Date: 05/29/2024

    We use Bartlett Heating and A/C every year for both our annual furnace and A/C annual cleaning and check. The techs are always on time, friendly, and professional. They even give us a heads up of potential issues to come that aren't quite an issue yet, so we can plan ahead for additional work in the future. Definitely highly recommend!    

    Bartlett Heating and Air Conditioning Inc.

    Date: 05/30/2024

    Thank you ****!
  • Review fromJoseph and Barbara P

    Date: 05/29/2024

    5 stars

    Joseph and Barbara P

    Date: 05/29/2024

    We have used Bartlett over the past five years for the annual AC check. They have always provided us with prompt, efficient, courteous and professional service. Thank you Bartlett Heating and AC.  

    Bartlett Heating and Air Conditioning Inc.

    Date: 05/30/2024

    Thank you for your kind words!
  • Review fromMarcy B

    Date: 05/08/2024

    5 stars

    Marcy B

    Date: 05/08/2024

    We use Bartlett Heating and Air twice a year for our annual a/c unit check up and our annual furnace check up. They have always been very courteous, prompt and very professional. I highly recommend them.

    Bartlett Heating and Air Conditioning Inc.

    Date: 05/09/2024

    Thank you *****!
  • Review fromRegina S

    Date: 05/02/2024

    5 stars

    Regina S

    Date: 05/02/2024

    Our furnace was professionally installed by Bartlett Heating and Air Conditioning. Their knowledgeable technicians were thorough and courteous. ***** and *** arrived on time, got to work immediately and completed the job by carefully cleaning up their work area. They wore shoe coverings so their path to our basement was protected. Bartlett HVAC is a professional company dedicated to following through with their installations along with explaining the process. I would not think of calling anyone else to service my furnace and/or AC needs in the future. Bartlett Heating and Air Conditioning is top notch!

    Bartlett Heating and Air Conditioning Inc.

    Date: 05/03/2024

    Thank you ******!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.