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Business Profile

Background Checks

CyberBackgroundChecks.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Background Checks.

This business has 3 alerts

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Complaints

Customer Complaints Summary

  • 25 total complaints in the last 3 years.
  • 8 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/10/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The site has personal information about me on their site. I want it removed I did not authorize any information to be on any site

    Business Response

    Date: 04/11/2025

    Hello,

    Thank you for contacting us. This email address is dedicated to customer service inquiries and is not intended for privacy-related requests.

    If you would like to opt out, please use our Opt-Out Form, linked below, to submit your request.
     ******************************************

    For additional information about the removal of your information, please visit our Privacy Policy found at
    ******************************************
     
    We appreciate your understanding.

    Best Regards,
    CyberBackgroundChecks.com

    NOTE:  CyberBackgroundChecks is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:03/11/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has my personal information online and I want all of it removed. There is no way to contact them, that I have been able to determine, to have them do this.

    Business Response

    Date: 03/12/2025

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    CyberBackgroundChecks Customer Support
     
    NOTE:  *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:03/05/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am attempting to locate people and I was using this website for phone numbers and email addresses. With no reason I was banned. I do not understand why I can not use a public website that is free.

    Business Response

    Date: 03/06/2025

    Hello,

    We apologize for the inconvenience this may have caused. Your device and/or IP Address may have been flagged by our anti-fraud and anti-abuse tools. This is not a setting we can override. Please wait 24 hours and try to search again. If the block has not automatically cleared, your use patterns are prohibited on our website.

    Best regards,
    CyberBackgroundChecks Customer Support
     
    NOTE:  *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:03/04/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did not consent for my information to be on this website, I would not like for my information to be out here public like this. There are crazy people out here, please I would love for you guys to remove my information off your website immediately please and thank you.

    Business Response

    Date: 03/05/2025

    Hello,

    We are happy to assist you with the removal of your information from being shown on our website.

    Please copy and paste this URL into your browser to be brought directly to our opt out page and follow the automated process online: ******************************************

    For additional information about the removal of your information, please visit our Privacy Policy found at
    ******************************************

    Best Regards,
    CyberBackgroundChecks.com

    NOTE:  CyberBackgroundChecks is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:02/09/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    they have reported my personal information to the public including my name, address, phone number. Please kindly remove ALL MY PERSONAL INFORMATION. LINK: ***************************************************** THANKS

    Business Response

    Date: 02/11/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    CyberBackgroundChecks Customer Support
     
    NOTE:  *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:02/06/2025

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company get my information without my authorization I am going to sue the company . Its not right . My information is here *******************************************************************************************

    Business Response

    Date: 02/11/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    CyberBackgroundChecks Customer Support
     
    NOTE:  *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:06/27/2024

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have requested my name and private information to be removed from their public website and they have not honored my request. The link they keep sending to my email is expired so it will not process my request.

    Business Response

    Date: 06/27/2024

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    CyberBackgroundChecks Customer Support
     
    NOTE:  *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 06/27/2024

     
    Complaint: 21910606

    I am rejecting this response because:Business has not provided me a way to give them the URL/web address. Here it is :
    *******************************************************************

    Please remove my name and info from your website.
    Sincerely,

    ***************************

    Business Response

    Date: 06/28/2024

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    CyberBackgroundChecks Customer Support
     
    NOTE:  *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 07/01/2024

     
    Complaint: 21910606

    I am rejecting this response because:


    Sincerely,

    ***************************

    Business Response

    Date: 07/02/2024

    Hello,

    The link you provided has multiple records on it. Please click 'view details' on your record, and send that link.

    Best Regards,
    CyberBackgroundChecks Customer Support

    NOTE:  *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:04/13/2024

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have filed a request to have my information deleted. It has been over 3 business days and I have not had a confirmation response as was stated when I filed the request. I then reached out to their support and was told I would receive a response in 1 day but haven't received a response from that either.

    Business Response

    Date: 04/15/2024

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    CyberBackgroundChecks Customer Support
     
    NOTE:  *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 04/15/2024

     
    Complaint: 21572750
    The URL is *****************************************************************************

    Business Response

    Date: 04/16/2024

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to **************.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    CyberBackgroundChecks Customer Support
     
    NOTE:  *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:02/24/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello,When requesting any profile with my name be deleted they sent me this yet have not deleted anything:We are happy to assist you with the removal of your information from being shown on our website.Please click the link below to be brought directly to our opt out page and follow the automated process online: I have filed a identity theft report and submitted a complaint with the cfpb and next I will reach out to the *** and IC3 this company is fraudulently collecting and reporting my name on over 15 different profiles with fake aisles pretending to be me in multiple states and fraudulent address phone numbers relatives and associates I have undercoverd a big fraud cyber scheme dating back as far as 2009 with my name alone I will be issuing this company violations for no compliance nor resolution they should have reported this fraud to the *** and IC3 not to the public.

    Business Response

    Date: 02/29/2024

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    CyberBackgroundChecks Customer Support
     
    NOTE:  *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:12/28/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    As a ********** resident, I filled out their record removal form to have my information deleted from their website. They sent me an email saying that the record removal was processed and it would be fully removed in 3 days or less. Now it has been almost 2 months and my information is still on their website. I fear for my safety because of personal reasons and do not feel safe with my information on their website. At the moment, I am inclined to seek legal representation if this continues. Please delete my information: ***************************************************************************************

    Business Response

    Date: 01/05/2024

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to **************.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    CyberBackgroundChecks Customer Support
     
    NOTE:  *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 01/15/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************************

CyberBackgroundChecks.com is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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