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Business Profile

Background Checks

CyberBackgroundChecks.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Background Checks.

This business has 3 alerts

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Complaints

Customer Complaints Summary

  • 25 total complaints in the last 3 years.
  • 8 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/15/2022

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did not authorized cyber background checks to publish my personal information on this website: https://www.cyberbackgroundchecks.com/detail/*******************/********************** and request for them to immediately remove all of my information whether accurate or not from their website and any of their affliated websites. The information about me on this website puts my family and me in danger and violates our privacy.

    Business Response

    Date: 09/20/2022

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to **************.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    CyberBackgroundChecks Customer Support
     
    NOTE:  *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 09/22/2022

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ************

  • Initial Complaint

    Date:08/12/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is displaying private information about me to anyone who wants to see it without my consent.And I am unable to even submit a request for removal because every time I try they give me this message "Failed to send opt out email verification for 'my email' and there is no way to contact a live person.This company is making profit on me without my consent.

    Business Response

    Date: 08/12/2022

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to **************.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    CyberBackgroundChecks Customer Support
     

  • Initial Complaint

    Date:08/05/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have not approved or authorized for any of my personal information to be posted or used on this website. I demand that it is removed immediately. This is dangerous and unacceptable. Remove my information from this website immediately.

    Business Response

    Date: 08/05/2022

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to **************.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    CyberBackgroundChecks Customer Support
     

  • Initial Complaint

    Date:05/20/2022

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    https://cyberbackgroundchecks.com/address/920-*********-apt-8/*******/** This complaint is confidential. Please do not publish my name.This company is endangering me and violating my privacy by listing my address online without my permission. They are the only company that is doing this to me when I ****** my name. I need this removed ASAP. I have a protection order against someone. My family will take legal action against them to the fullest extent of criminal and civil law if I have any trouble because of their predatory actions. I can't access their website without turning off my VPN. They probably have malware on their site and access computers who visit their page illegally.

    Business Response

    Date: 05/23/2022

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to **************.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    CyberBackgroundChecks Customer Support
     

  • Initial Complaint

    Date:05/20/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm trying to remove my personal/private information from cyberbackgroundchecks.com -- https://www.cyberbackgroundchecks.com/detail/*************************/pidnaaqqbblmqgzmzzmzlym I've gotten no response after submitting a "request for removal".After 60 seconds of googling, I found that people don't get a response from this company unless it's a complaint filed here at the BBB.So here I am, filing a complaint, to get these people to remove my private info from their public website.

    Business Response

    Date: 05/20/2022

    Hello,

    The link that you provided does not contain a listing. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.
    We respond to support requests made using the Contact Us form on our site daily. We usually respond within several business hours.

    Best regards,
    CyberBackgroundChecks Customer Support
     
    NOTE:  *********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

CyberBackgroundChecks.com is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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