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Business Profile

Bank

The Federal Savings Bank

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for The Federal Savings Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Federal Savings Bank has 26 locations, listed below.

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    Customer Review Ratings

    4.36

    Average of 243 Customer Reviews

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    Review Details

    • betty c

      Date: 12/21/2022

      Everyone was very professional . Was an easy way to go with them everything went very smoothly. Everyone that worked on our loan new what they were doing. Recommend them to everyone if you need to refinance.

    • Laura P

      Date: 12/08/2022

      Everyone I worked with was knowledgeable, friendly & quick to respond. Very pleasant experience.

    • Jacobo t

      Date: 12/03/2022

      good experience from loan officer she was very professional in the whole process

    • Lillian H

      Date: 12/02/2022

      **** and his team were great from beginning to end with exceptional communication at every step along the way.

    • Marilyn A.

      Date: 11/29/2022

      Great experience from start to finish. I would Highly recommend Federal Savings Bank. They were wonderful to deal with. They always kept you up to date step by step and worked hard in the whole process. They answered all of our questions and went above and beyond to meet what we needed.

    • Elena C

      Date: 11/21/2022

      I really appreciate the availability and fast response from my loan Officer. Made the whole process really smooth and easy from beginning to end. Very friendly and professional. Thank you so much!

    • Larry O

      Date: 11/20/2022

      It was a great experience working with *************************. I have been through many experiences in the past involving mortgage refinancing and closing but this process has been the smoothest and hassle free for me. Even though I am a legally blind disabled veteran, **************** made this a smooth and stress free experience. I was most impressed with his dedication to his profession and making himself available to answer questions even on the weekends. Whenever I needed to speak with him he never came across as if I was inconveniencing him. My son was assisting me in this process because of my physical limitations and even he was impressed with ******* cordial mannerism along with his patience. After speaking with ****** before I committed to do the refinance he came across as a person with integrity who could be trusted. ****** presents himself as someone who is dedicated and fully committed to excellence in his profession. I shall be more than pleased to work with him in the future. *************************

    • Constance O

      Date: 11/20/2022

      We feel confident in our decision to refinance with The Federal Savings Bank. Our loan officer was extremely helpful and professional. We were kept informed throughout the entire process. This is the best experience we have had with a refinance, and we don't want to work with any other bank again.

    • James R

      Date: 11/06/2022

      Wonderful experience, very professional and extremely helpful and friendly!!! Thanks again

    • Ruth Z

      Date: 11/04/2022

      I sincerely appreciated the prompt and clear communication by the loan officer. He kept me informed and assisted me through the process throughout. I highly recommend this bank for any mortgage needs.

    The Federal Savings Bank is BBB Accredited.

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