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Business Profile

Bank

The Federal Savings Bank

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for The Federal Savings Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Federal Savings Bank has 26 locations, listed below.

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    Customer Review Ratings

    4.36

    Average of 243 Customer Reviews

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    Review Details

    • RayrAy L

      Date: 08/25/2022

      ***************************** was the best broker Ive had after numerous headaches. I cant believe I fell into his hands. He cut to the chase, gave me no false promises, didnt make me spend any money I didnt have to besides the basic appraisal. I cant believe he made my dream of being a homeowner as an independent contractor a reality. My situation was very very specific and he got it done and was extremely patient. Didnt rush me and was always, always there to pick up the phone and answer my questions. The first time during the last few years Ive had exceptional customer service and it really blows my mind.

    • SOLOMON E

      Date: 08/22/2022

      Dom was awesome. Fastest process I've had with mortgages and allowed us to pull money out for home improvement with minimal additional monthly expenses. Would definitely recommend

    • Eric L

      Date: 08/16/2022

      ************************* and his team at The Federal Savings Bank went above and beyond to not only meet, but to EXCEED my expectations. No doubt would I recommend ************** and his team to anyone. Thank you for your devoted time and effort during this entire process, and putting up with my difficulties.

    • Douglas B

      Date: 08/16/2022

      Exceptional service provided by all of the knowledgeable staff from start to finish. Communication was outstanding and the process took less time than expected with the value we were hoping for. By far the best financial service we have ever experienced hands down.

    • Patricia R

      Date: 08/16/2022

      ********************* is the best loan officer anyone could have. He guided me step by step through this process. I'm so grateful to have worked with him and I will recommend him to all of my friends and family. He is the best!

    • John M

      Date: 08/13/2022

      An excellent Financial institution that was superb in their assistance!

    • Robert D

      Date: 08/11/2022

      Our ******************* was very good from the start through the closing. I would rate **** as a A+++! He is very personal and professional and treated us very well throughout the complete process! I do not have enough to say about ****, as he contacted us even when on a family vacation.

    • CECILIA H

      Date: 08/11/2022

      ****** and his Team by far exceeded my expectations. They truly care about their clients and the communication was incredible. looking forward to my next purchase in the coming years!!

    • RUFUS D

      Date: 08/10/2022

      IM VERY SATISFIED AND MY LOAN CLOSED RIGHT ON ****. ***** REALLY TOOK THE **** AND PATIENCE WITH ME TO UNDERSTANDING EVERYTHING. ALSO YOUR PORTAL WAS REALLY EASY TO NAVIGATE KEEPING ME INFORMED EVERY STEP OF THE WAY. I'M A ***************!

    • James W

      Date: 08/05/2022

      I was leery of refinancing, but my wife convinced me we needed to do it. I am very pleased that she did as, ****** was an amazingly knowledgeable and professional mortgage expert. This was a painless and timely process with no unexpected hoops or runarounds. The first thing ****** did for us after we decided to use his services was to suggest getting our name taken off the lending tree site so we would not be inundated by calls. This may seem small or irrelevant, but it is not. ****** was available by email or text virtually any time, I texted a question on a Friday night, expecting a call back on Monday...***** replied within minutes. It took three months of paperwork to get my initial mortgage, ***** had this process done in under a month. I do not see ever having to refinance again, but if I do, I will be calling *****.

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