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Business Profile

Cell Phone Supplies

ReVamp Electronics LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Supplies.

Complaints

Customer Complaints Summary

  • 15 total complaints in the last 3 years.
  • 8 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/29/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought the product, it did not work. Emailed requesting refund since website says 60 day money back guarantee , they will not refund.

  • Initial Complaint

    Date:12/14/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They sent an empty case when I bought a head ****** for $29.99 as advertised on cyber Monday.They have been giving me the run around in hops that I give up and stop.

  • Initial Complaint

    Date:05/30/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered from Groomie their BaldiePro Head ****** Kit for $89.99 plus tax, and when I received it I used it a couple of times. This product did not work for me, and I told the company that very thing in numerous emails to them. I did not subscribe to anything that the company offered, but I did cancel any business I had with this company subscription or otherwise.I returned the product by **** on April 13, 2023, and I have proof that the company received it with signature on April 19, 2023. I have not received a refund for returning their product even though they got it back the same way I received it. I have contacted the company numerous times, but all I get in response is for me to update my payment method to receive my next subscription item.I do not want anything to do with this company except for getting my refund back for their product I returned because I could not use it.

  • Initial Complaint

    Date:04/20/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid this company back on March 20th 2023 $29.99 then I was charged again on April 20th 2023 $19.99 just hacked into my account so wrong this a case of fraud and dishonesty and they are doing because of Covid Id say I know people are getting to people, its wrong! Covid has effected ** all! This company is not to be trusted.

ReVamp Electronics LLC is NOT a BBB Accredited Business.

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