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Business Profile

Ecommerce

Groupon, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Groupon, Inc. has 8 locations, listed below.

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    Customer Review Ratings

    1.05

    Average of 573 Customer Reviews

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    Review Details

    • Jephunneh Utu

      Date: 07/11/2022

      I made a purchase with Groupon and was told that my order had been placed and cannot be returned or refunded. Groupon then emailed me back and said that a partial payment will be refunded because of unavailability of the product. I tried to get Groupon to cancel the ENTIRE ORDER but they said that they could only refund the partial payment. They said that if I didnt like the items that are being sent to me, maybe I can get someone else to buy them from me. Are you seriously asking me to basically deal with it and that they didnt want to refund me my money, they wouldnt send me a return shipping label to return said items. Finally in my final email to them, apparently they didnt like that I was going to report them to the BBB & the **** they BLOCKED ME from conversing with them anymore, Childish, very Childish!!

    • Kathy L

      Date: 07/08/2022

      Groupon offers deals for services that dont exist and then even shadier customer service where you either have to chat with a bot that gives you options (us refund in form of Groupon bucks at the business that doesnt exist or use it at another business that might or might not exist) or email a department that doesnt get back to you.

    • Xiang H

      Date: 07/03/2022

      Keep away from groupon - I purchased from groupon a service for a local tour and the merchant cancelled the trip due to weather conditions. While they have made the voucher un-redeemed, groupon status remain unchanged and could not be refunded because of that... I will never use groupon again. Such a scam and disappointing experience

    Groupon, Inc. is NOT a BBB Accredited Business.

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