Complaints

This profile includes complaints for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Groupon, Inc.

  600 W Chicago Ave Ste 400 Chicago, IL 60654-2067

• 

  Groupon, Inc.

  600 W Chicago Ave Ste 400 Chicago, IL 60654-2801

• 

  Groupon, Inc.

  600 W Chicago Ave Ste 620 Chicago, IL 60654-2822

• 

  Groupon Nashville

  3815 Logistics Way Antioch, TN 37013

• 

  Groupon, Inc.

  Ave. Ponce De Leon #653 Suite 3-B San Juan, PR 00908

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/18/2025

  Type:Order Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased a Groupon for a Sunset Cruise with Go Hawaii Watersports for 06/13/2025. Unfortunately my spouse was in a terrible accident that cause serious injury and our trip to ****** needed to be cancelled. I immediately contacted Groupon on 06/04/2025 via their app chat and explained my situation. The representative stated to contact the Merchant directly for cancellation. I contacted the Merchant via email on 06/05/2025 and they cancelled my reservation promptly. It is now 06/18/2025, I have contacted Groupon multiple times with proof that the reservation was cancelled and theyve refused to refund my money even though it was cancelled way before the 24 hour Merchant policy and based on Groupon website, if its cancelled they will contact me for refund (which they havent). Today, I received an email at 1 AM stating they were not going to do anything as the voucher shows redeemed on 06/14/2025 which doesnt even make sense as I have proof of cancellation and was not even in ****** on that date due to my spouses injuries. Please help me, thank you.

  Business Response

  Date: 06/22/2025

  Hi Arianna,
  
  Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from **************************. I apologize for the trouble.
  
  Regarding your complaint: I'm truly sorry to hear about your spouses injury, and I sincerely hope they are on the path to a full recovery.
  
  Please accept our deepest apologies for the frustration and inconvenience caused during this process. We understand how important timely support is, especially under such difficult circumstances.
  
  After thoroughly reviewing your case, I can confirm that a refund for your Sunset Cruise with Go Hawaii Watersports has already been processed back to your original form of payment on June 19, 2025.
  
  While Groupon issues all refunds immediately, please note that it may take a few business days for your financial institution to reflect the credit on your statement, depending on their processing times.
  
  We appreciate your patience and understanding, and we're truly sorry again for the difficulties you've faced. If you need any further assistance or have questions regarding your refund, please dont hesitate to contact us.
  
  Regards,
  
  ****** *.
  Manager
  Groupon Customer Support

  Customer Answer

  Date: 06/23/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ******* ******

• Initial Complaint

  Date:06/13/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am filing a complaint against Groupon for overcharging me on a microshading service at Microblading Guru. I paid $450 through Groupon, but the business owner told me her standard rate is only $295. She was surprised and upset to learn that Groupon had posted a much higher price without her consent. She made it clear she never charges $450 for this service.Groupon took it upon themselves to inflate the price by $155, misleading me into thinking I was getting a deal when I was actually paying more than the merchant charges directly. This is deceptive and *************** make matters worse, Groupons customer service is nonexistent. I attempted to contact them through their online chat, but no one ever responded. There is no way to speak to a live agent, and no one follows up. This has made it impossible to resolve the issue directly with them.I am requesting a refund of the $155 overchargethe difference between the amount I paid and the merchants actual price.

  Business Response

  Date: 06/15/2025

  Hi ********,
  
  Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from **************************.
  
  Regarding your complaint: I hope this message finds you well. I want to sincerely apologize for the experience you had with the microblading service purchased through Groupon. I truly understand how frustrating it must be to feel overcharged and misled, especially when you believed you were receiving a special deal.
  
  I want to assure you that we are committed to addressing your concerns. Our support team is available 24/7 via chat and email. If you need further assistance, you can reach out to us at any time through the following link: [******************************************]
  
  Upon reviewing your case, I see that you have already contacted our support team via chat. I can confirm that your issue has been escalated to our internal team for further review and resolution. We strive to provide updates within 48 to 72 hours, but in rare cases, it can take up to 7 days as we need to thoroughly examine the situation with the merchants involved. Please rest assured that we are working diligently to resolve this matter as soon as possible.
  
  Once we have an update, we will contact you promptly via email. Thank you for your patience and understanding during this process.
  
  Regards,
  
  ******* *********
  Manager
  Groupon Customer Support

• Initial Complaint

  Date:06/13/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased this Groupon on June 7th, and reached out to Rio movers. Once I contacted them I realized that the Groupon was not useful. The retailer themselves told me to go ahead and cancel because if I were to keep the Groupon I would end up spending $120 plus add-ons in a additional. I then later that evening went ahead and canceled through Groupon and a screen popped up showing that my refund would be submitted or processed within three business days. Going back on to Groupon it is now showing that this canceled offer is active and no longer in the time frame eligible for a refund. I am unable to make contact with a human to get this resolved but I am very disappointed in their system as well as the services provided as they are misleading. I would like for my money to be refunded as this is not even an offer that I would gift to someone else being that I was specifically told that the Groupon is causing a higher rate than going through this company alone.

  Business Response

  Date: 06/17/2025

  Hi ******,
  
  Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from **************************. I apologize for the trouble.
  
  Regarding your complaint: I truly appreciate your patience while we reviewed your concern.
  
  I understand that you faced challenges using your voucher for Rio Movers due to deal restrictions, and Im genuinely sorry to hear that you were unable to benefit from the offer as expected. Your experience matters to us, and I regret any inconvenience or frustration this has caused.
  
  To help prevent similar issues in the future, Id like to point out that our deal pages include all applicable terms, conditions, and location details. We strive to make this information as clear as possible so our customers can make informed purchasing decisions.
  
  After reviewing our system, we were unable to locate a refund request associated with your purchase. It appears the cancellation may not have been fully processed, or the request may not have gone through as intended.
  
  We truly appreciate customers like you, and as a gesture of goodwill, Im pleased to inform you that a full refund in the amount of $39 has been issued to your account in the form of Groupon Bucks. This credit is now available and does not expire. You can find your Groupon Bucks in the top-right corner of your My Groupons page, where it says Groupon Credits balance.
  
  When you make a new purchase, youll be able to apply your credit during checkout by selecting the option to use your available Groupon Bucks under the payment method.
  
  Thank you again for bringing this to our attention. If you have any further questions or need help with anything else, please dont hesitate to reach out. We value your continued support.
  
  Regards,
  
  ****** *.
  Manager
  Groupon Customer Support

  Customer Answer

  Date: 06/18/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ****** *******

• Initial Complaint

  Date:06/12/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 3/21/2025, I purchased a Groupon in the amount of $416.45. In turn, I gifted this to my girlfriend who was ineligible to use it. The dental office said to contact Groupon and that a refund will be issued, however, that has been impossible. When you click on Manage Voucher, it only takes you to a list of help topics only. The number I did manage to find is for merchants only. It also wont allow her to regift it back to me either for some reason. It has never been this difficult to contact a corporation!! If you dont want to spend money on live customer support, then you shouldnt be in business! Even if the refund is issued in the form of Groupon Bucks, it really doesnt matter at this point. I just want a resolution.

  Business Response

  Date: 06/14/2025

  Hello Calab,
  
  Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from **************************.
  
  Regarding your complaint: I sincerely apologize for the frustration you've experienced while trying to get support. I understand how disappointing this situation must be, and I appreciate the opportunity to assist you.
  
  We want to clarify that while our support system does route customers through help topics initially, this is designed to offer immediate answers to common issues. That said, if a solution isnt found within the provided resources, customers are always given the option to contact us directly by email or live chat at the end of each topic path. We're actively working on improving this experience and making it more intuitive.
  
  Regarding your concern about the gift not being transferrableplease rest assured that Groupon vouchers are fully transferrable unless otherwise stated in the deals terms. The gift option simply allows the sender to personalize the voucher with a message. However, vouchers can be printed or shared as PDFs and used by anyone, regardless of who originally purchased them.
  
  Wed be happy to help resolve this for you. Please use the links below to claim your refund. Make sure you are logged into your Groupon account under the email address ******************** before clicking:
  
  Order # ********** : ****************************************************************
  Order # ********** : ****************************************************************
  
  Once applied, your Groupon Bucks will be available immediately at checkout and never expire. If you run into any issues accessing the links or processing your refund, feel free to reach out again using Case ID: ********, and well be happy to assist you further.
  
  Thank you again for your patience and for being a valued part of the Groupon community.
  
  Regards,
  
  Harish
  Manager
  Groupon Customer Support

  Customer Answer

  Date: 06/17/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.  They were very prompt with their actions and went out of their way to ensure that a refund was issued which I greatly appreciate.  I would definitely recommend using this business in the future.  
  

  Very Respectfully,

  ***** *****

• Initial Complaint

  Date:06/12/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On Feb 2 2025 I purchased 2 groupons for a glass blowing classes for ***** combined (usually, these classes would be $118 each, or $236 total without a Groupon), so there is a higher promotional value. This promotional value was stated to be valid for 120 days from purchase, but there was an advertised option to extend that I noted. I did not end up booking within the 120 days thinking that I had the option to extend if needed. The Groupon expired on June 3, after which I went into to extend. The option to extend was still there - I selected it. It asked me to confirm that I wanted to extend, and I did so. Then an error screen popped up saying try again later. I did try again later and got the same screen. At this point I contacted customer service via chat (no option to call anyone), and explained what happened, asking them to process the extension. The representative I was speaking with told me that an extension was not available and that the advertised offer for one was a technical glitch. I told them that seemed like false advertising (though perhaps unintentional) and asked if they could make an exception to extend in this case. They said no. I asked for a refund in this case given that the reason I didnt use the Groupon in times because I thought that I could extend based on their advertising and again they refused. I have screenshots showing the offer for extension the error and the customer service persons refusal to help.

  Business Response

  Date: 06/14/2025

  Hello ******,
  
  Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from **************************.
  
  Regarding your complaint: Thank you for contacting us and sharing your concerns regarding your two Groupon vouchers for the glass blowing class, purchased on February 2, 2025. I understand how disappointing it can be to miss out on a planned experience, and I appreciate the opportunity to clarify the situation.
  
  The vouchers you purchased included a 120-day promotional value, which expired on June 3, 2025. After this expiration, while the promotional value no longer applies, the amount you paid for the vouchers can still be redeemed directly with the merchant for the same service.
  
  You mentioned seeing an option to extend the promotional value after the expiration date. This is a feature we sometimes offer as a courtesy to customers who have not yet opened their voucher and may have forgotten to use it. However, once a voucher has been opened or accessed, the system disables the extension feature. In your case, the voucher was opened prior to expiration, which is why the extension could not be processed.
  
  The option you saw appeared in error due to a technical glitch, and we apologize for the confusion this may have caused. While the extension should not have been visible for your voucher, I understand how misleading that experience was.
  
  Although this order does not qualify for a refund or promotional extension under our standard policy, we want to make things right. Ive processed a full refund of $88.50 to your account in the form of Groupon Bucks. These credits are already available in your account, do not expire, and can be used toward any Groupon deal.
  
  Youll also receive a confirmation email with these details. When you're ready to make a new purchase, simply check the Apply available Groupon Bucks box at checkout, and the amount will be automatically applied.
  
  Thank you again for your understanding. Please dont hesitate to reach out if theres anything else we can assist you with.
  
  Regards,
  
  Harish
  Manager
  Groupon Customer Support

• Initial Complaint

  Date:06/12/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ********** *********** I went to nail me salon for gel manicure and pedicure the nail polish or cuticle remover they used caused me skin reaction in cuticles so i asked them to replace with different one and they insist they use those. I had brownish red hue appeared on my skin during the session I stopped them and went to urgent care to treat the allergy reaction. When I called in for refund they said I have to talk to Groupon for this so I contacted Groupon only to be told they could refund to the Groupon bucks. Id like 80.5$ refund back go original payment method

  Business Response

  Date: 06/14/2025

  Hello ****,
  
  Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from **************************.
  
  Regarding your complaint: Thank you for reaching out again, and Im truly sorry to hear about the reaction you experienced during your visit to Nail Me Salon. I completely understand how concerning and uncomfortable this situation must have been.
  
  I wanted to let you know that your case has already been escalated internally as of June 14th for a full review. While we usually aim to provide an update within 48 to 72 hours, in some cases, it may take up to 7 business days. We sincerely appreciate your patience while our team works on a resolution.
  
  Your request for a refund back to your original payment method is noted, and were doing everything we can to support you with this. As soon as we have a response from our internal team, well follow up with you right away.
  
  Thank you again for your understanding and for bringing this matter to our attention.
  
  Regards,
  
  Harish
  Manager
  Groupon Customer Support

  Customer Answer

  Date: 06/17/2025

   
  Complaint: 23462470
  
  I am rejecting this response because:
  Refund to original payment hast been issued yet 

  Im waiting for the refund for 81$ to be issued 
  Sincerely,
  
  **** Zh

• Initial Complaint

  Date:06/12/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My groupon account was hacked I notified Groupon and my *********** Groupon refuses to reimburse the fraudulent

  Business Response

  Date: 06/14/2025

  Hello ***,
  
  Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from **************************.
  
  Regarding your complaint: Thank you for following up, and I truly understand how frustrating and concerning this situation must be.
  
  As discussed previously, in case of any reported unauthorized transaction, for security and compliance reasons, we are unable to process a refund directly on our end.
  
  To protect your financial information and ensure a proper resolution, the appropriate next step is to dispute the charge through your bank or credit card provider. They have the authority and resources to formally investigate and reverse fraudulent transactions, and this process also helps ensure your account and payment methods remain secure moving forward.
  
  We realize this may not be the resolution you were hoping for, but please know this policy is in place to protect all our customers from the risk of future unauthorized charges.
  
  If theres anything else we can help you with, or if you have any questions about your Groupon account or purchases, were here to assist.
  
  Regards,
  
  Harish
  Manager
  Groupon Customer Support

• Initial Complaint

  Date:06/12/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Purchase date...March 2025.$200. for Level 2 SUV auto *********** Detail. ***** Golden Lantern. Laguna Niquel ***** Company phone ************ Auto detail shop would not redeem my Groupon as they stated that Groupon has not paid them.Redemtion#******** VS SCRR 6GSM GH3Y 6T1N I have repeatedly send emails to Groupon and have received no response.

  Business Response

  Date: 06/14/2025

  Hello *******,
  
  Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from **************************.
  
  Regarding your complaint: I want to confirm that we did escalate this issue promptly upon your initial contact on the 2nd of may. On May 5, 2025, we sent you a direct link to process your refund; however, it looks like the link may not have been used.
  
  To ensure youre still able to resolve this quickly, here is the refund link again:
  
  ****************************************************************
  
  Please make sure you're logged into the Groupon account you used for the purchase(***********************************) before clicking the link. Youll be able to choose between:
  
  A refund to your original payment method (may take up to two weeks to appear), or
  
  A refund in Groupon Credits, which never expire and are instantly available.
  
  If you have any trouble accessing the link or need further help, feel free to reply to this message we're here to assist you.
  
  Regards,
  
  Harish
  Manager
  Groupon Customer Support

• Initial Complaint

  Date:06/11/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased two Groupon they have a company called ************** located at **********************. **. The original owners moved, unbeknown to me and the new owners will not honor my two Groupons. I reached out to Groupon on three separate occasions and have not heard back from them because I would like my refund.

  Business Response

  Date: 06/14/2025

  Hello ****,
  
  Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from **************************.
  
  Regarding your complaint: I completely understand your frustration regarding the change in ownership and the difficulty in redeeming your vouchers.
  
  I'm unable to find any previous support request submitted from either of your accounts. Our customer support team is available 24/7 and is well-equipped to resolve all issues. You can contact us anytime using the following link: ******************************************.
  
  We are happy to process a full refund in Groupon credits. If you wish to proceed with the credit application, please ensure you're logged into your Groupon account using the email address: ************************* before accessing the refund link: ******************************************/ssid/MTYxMTQwMDE5ODIz
  
  Groupon Credits are simple to use and never expire on our website, allowing you to find another great deal at any time! Please note that refunds will only be issued for the amount paid, excluding any applied discounts.
  
  After clicking the link above, kindly confirm if you were redirected correctly to the refund page. If you encounter any issues with the refund process, please reach out to us with the case ID ********, and we'll assist you promptly.
  
  Thank you for your understanding.
  
  Regards,
  
  Harish
  Manager
  Groupon Customer Support

• Initial Complaint

  Date:06/11/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Transaction occurred Feb 27th, 2025. I bought a package for my dog's teeth to be cleaned as he desperately needs it. I was not aware I couldn't use the coupon based on where I live until I called to make the appointment. Groupon would not refund for the miscommunication.

  Business Response

  Date: 06/14/2025

  Hello *****,
  
  Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from **************************.
  
  Regarding your complaint: I understand how frustrating it must have been to discover that the voucher couldn't be used based on your location, and I sincerely regret any confusion caused.
  
  Upon reviewing your case, I see that this is the first time we've received a request for a refund regarding your voucher. Our self-service refund option is available within three days of purchase, but since this transaction occurred on February 27, 2025, it is unfortunately outside that window.
  
  Additionally, the offer terms specify that the service is valid only within 20 miles of zip code *****. If your location falls outside this radius, that would explain why the merchant was unable to fulfill your request.
  
  That said, we truly want to make things right for you. As a one-time exception, we are happy to process a full refund in Groupon credits so you can find another great deal that better suits your needs. If youd like to proceed with this credit application, please log into your Groupon account using ******************* then access this refund link:
  
  Refund Link: ****************************************************************
  
  Groupon credits never expire and can be applied to any future purchase on our platform. Please note that the refund will only be issued for the amount paid, excluding any applied discounts.
  
  Once you've accessed the refund page, kindly confirm if everything goes through smoothly. If you run into any issues, feel free to reach out to us with Case ID ********, and we'll be happy to assist further.
  
  Regards,
  
  Harish
  Manager
  Groupon Customer Support