Reviews
This profile includes reviews for Oak Street Health/Corporate's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 64 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromLillian L
Date: 07/07/2025
5 stars************** staff is Professional The areas are ***************** is Great & in a timely manner.******* *******Review fromJimmy R M
Date: 06/26/2025
1 starDont use them because you cant ever get a hold of them ever, They dont do there dam job like they need toReview fromConnie P
Date: 03/26/2025
1 starOak Street Health, ******** location is unprofessional!!! I was falsely accused of being AGGRESSIVE & Threatening!!! As everyone should know Oak Street Health recently settled, mind you the operative word is SETTLED because you don't settle unless you're guilty!! They recently settled for thousands of dollars because they were and probably still are submitting false medical claims towards ********!! I am a former patient. The site manager as well as Dr. ** didn't want me there because I challenged some rules in place. Yes I am outspoken however the contents were MISCONSTRUED!!! I am a self-advocate. There is some misappropriation occurring at OSH!!! The doctor *** works there is very unprofessional. As a matter of fact his degree is very questionable!!!!! *** will indeed begin to regret their position with OSH!!!Review fromJoseph B
Date: 02/19/2025
1 starJoseph B
Date: 02/19/2025
Last year I got rid of oak Street health because of the horrible treatment I received there and now they are trying to claim that they are my patient relations manager and receive state money off of my ******** even though I am going to crusader clinic and have a totally different primary care doctor. Oak Street health is violating the false claims act by claiming patients health issues are worse than they really are to try to gain control over them and by saying that I have a patient relations manager when I got rid of oak Street health is a fraudulent scam that needs to be investigated
Oak Street Health/Corporate
Date: 02/26/2025
Hello! Thank you for reaching out to us and letting us know about your concerns. We have no record of a patient relations manager still being assigned or contact being made. We will contact you directly to make sure we address any concerns that you have.Review fromJeremy H
Date: 02/19/2025
1 starI feel that Oak Street Health is a black only facility I only see black people in the commercialReview fromMaria G
Date: 11/18/2024
1 starThis is the most unprofessional doctors office I have encountered ... they cancelled my appointments as first time patient and they could not offer a reason ...3 in a month ... this is ridiculous and totally unprofessional and they did not call about the cancellationReview fromjohn l
Date: 11/13/2024
1 starsome one in charge of this circus needs to clean house and get rid of the discriminating b****** at the oak street health on ****************************************** this is the third time and ive tried to settle this on my own with no resolve people youd better wake up befor you get a billion dollar lawsuitReview fromMary M
Date: 11/03/2024
1 starI do not recommend Oak Street Health under any circumstances. The care provided to me has been terrible. They call you several times a week to "schedule" an appt. When you call back, they can't find who called you or she/he is with a patient so call back later. You call back, still can't locate this person. They then take a message but no call back occurs that day or next. They "might" call you back next week but it starts over again with trying to schedule you for an appt. The bigger problem is I have already had my appointment. You did labwork, had me wear a heart monitor for two weeks and wanted me to repeat exams already done by their incessant referrals to other specialists. Where are the results for what has already been done? You are never contacted except to schedule an appt. Their goal is to ************* again and again for the same stuff and for which the govt has already caught them doing. Meanwhile, I still don't know what the first set of exams and lab tests have revealed. They also represcribe for things I don't need because it has been handled already (but why not? They can't appear like they are not doing anything). I have made appts to address concerns when I feel bad, bring my record of ** measurements which concerns me (like I have high **, why are my values so low now?) After they prove they have no clue and say my values are right on target for *** guidelines, they treat my concerns like I don't understand **, like I don't take my medication, like I don't really feel as bad as I do. When I had one occurrence where my ** was so low, I didn't take my medication because if I did, I was afraid I wouldn't wake up the next day. Rather than address why my ** dropped so low, I got lectured on having to take my ** meds everyday, regardless of what the blood pressure cuff was telling me. And, I still don't have the test results on what they have already run. I will not return to this clinic and suggest no one else should either. They don't care either.Review fromSheryl P
Date: 10/29/2024
1 starMy name is ****** ******. If I could give OakStreet Health in ***** on ******* ** a zero I would. This is the worse ********* I have ever seen. God forbid you get sick they won't see you, they will tell to go to urgent care or the Hospital if you think you need to be seen. But a new patient can get in right away. How does a NP call you in medicine without even seeing you. ****** *******. This place Needs To Be Shut Down!!!!!!!!! ASAP!!!!!!!!!!!!!!!!!!!Review fromTheresa M
Date: 10/28/2024
1 starI have been going there for almost a year. My doctor, well it just boils down to she's going to kill some people (and may have done so already). Undoubtedly she was a straight D student who is unable to comprehend the English language. I tried, hard to help her understand what I was saying. She is Asian and even with an interpreter she just couldn't understand simple terms. She also prescribed one after the other medication for me, even though I told her I'm not into taking meds and prefer a natural option, but she'd say just try it. Then send in for a 90 day supply, which ravaged my drug insurance so I didn't have it for the things I needed it for. Then there's the phone system. It is pitiful.Lastly, the staff didn't seem to understand the importance of having two different insurance entities so they only put one in. When I started receiving ***** I asked the provider why with my second coverage, am I getting billed? They said theres no record of a second. I then asked Oak Street and she said it wasn't necessary to put both in. I told her what was going on and she then tried to blame it on someone else who must not know what they were doing. Sadly I could not recommend Oak street health. The only redeeming quality is that everyone smiles and says hello. But to my health, ultimately that means nothing.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.