Reviews
This profile includes reviews for Rate's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 110 Customer Reviews
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Review fromAndrew D
Date: 08/07/2022
5 starsAndrew D
Date: 08/07/2022
***************************** and team were AWESOME to work with. I would recommend them to anyone. Clear communication. Easy to follow their instructions. The technology systems they used were intuitive and secure. Great work GR team.
Rate
Date: 08/16/2022
We are thrilled to hear our service met your expectations. Thank you for your business. The Customer Success TeamReview fromStephanie C
Date: 08/05/2022
5 starsStephanie C
Date: 08/05/2022
***************************** was amazing to work with. He was very attentive and helped get our loan closed. His team worked hard and was easy to work withRate
Date: 08/16/2022
We are thrilled to hear our service met your expectations. Thank you for your business. The Customer Success TeamReview fromRosa G
Date: 08/02/2022
5 starsRosa G
Date: 08/02/2022
It was an absolute pleasure to work with ******. His honesty from the beginning about the process and how everything was going to work was very much appreciated. He was spot on every single time and it really showed his knowledge and passion for his job. There were times I had doubts and he was there to help me focus on the end goal and to assure me everything was going exactly as it should. When there were hiccups along the way, he advised me on how to proceed to ensure the loan wasnt in jeopardy but still follow the guidelines. I cannot say enough great things about ****** and will absolutely be giving his number to anyone in need of a loan.Rate
Date: 08/16/2022
We are thrilled to hear our service met your expectations. Thank you for your business. The Customer Success TeamReview fromMARY N
Date: 08/02/2022
5 starsMARY N
Date: 08/02/2022
I had a great experience with J**** and the entire team. Very professional and catered to our needs, location, budget, timeline. J**** and his team turned an otherwise stressful experience to a very seamless one! Thanks Guaranteed Rate!Rate
Date: 08/16/2022
We are thrilled to hear our service met your expectations. Thank you for your business. The Customer Success TeamReview fromCinthya O
Date: 07/28/2022
5 starsCinthya O
Date: 07/28/2022
********************************* Team was amazing and was always one step ahead of everything. We couldn't believe how smooth the process was. Their online application process streamlined everything. They were super professional and kept us informed the whole way until closing. This team knows what it's doing, and we would recommend them to anyone who is looking for a lender.Rate
Date: 08/16/2022
We are thrilled to hear our service met your expectations. Thank you for your business. The Customer Success TeamReview fromclayton c
Date: 07/28/2022
5 starsclayton c
Date: 07/28/2022
***** and ***** and her team went well above and beyond what I expected in a first-time home buying situation. I would highly recommend and will definitely call them first when I need to get a new homeRate
Date: 08/16/2022
We are thrilled to hear our service met your expectations. Thank you for your business. The Customer Success TeamReview fromEmily P
Date: 07/27/2022
5 starsEmily P
Date: 07/27/2022
They were very communicative and quick to process my loan. The whole process was very smooth and easy.Rate
Date: 08/16/2022
We are thrilled to hear our service met your expectations. Thank you for your business. The Customer Success TeamReview fromShawn F
Date: 07/26/2022
5 starsShawn F
Date: 07/26/2022
*************************** and team set the standard for professional excellence: timely and concise communication, personable interactions, and a consistently seamless experience.Rate
Date: 08/16/2022
We are thrilled to hear our service met your expectations. Thank you for your business. The Customer Success TeamReview fromKenneth s.
Date: 07/26/2022
1 starKenneth s.
Date: 07/26/2022
********************************************************************************************** NMLS ID: ******* My experience with this company 1 through 10 was A -0 i went all the way far as signing of the closing disclosure the next day they told me do to missing paper work My lawyer and other people could not believe this happens be aware of guarantee rate and it's president **** are misleading people for whatever reasons of their own I want everyone to know Leave guarantee ray alone or you will be alone without a houseRate
Date: 08/16/2022
Hello, Thank you for taking the time to leave a review. We are sorry to hear about the experience you've had with us. We would appreciate the opportunity to look into the situation you described. At your convenience, please give our Customer Success Team a call at: ************ or ************, option 4. Thank you, The Customer Success TeamRate
Date: 08/16/2022
Hello, Thank you for taking the time to leave a review. We are sorry to hear about the experience you've had with us. We would appreciate the opportunity to look into the situation you described. At your convenience, please give our Customer Success Team a call at: ************ or ************, option 4. Thank you, The Customer Success TeamReview fromErik G
Date: 07/26/2022
5 starsErik G
Date: 07/26/2022
Amazing customer service! We developed a great relationship with ******* and his team was also excellent. They made a stressful, complicated process feel easy and relaxing. Highly highly recommend.Rate
Date: 08/16/2022
We are thrilled to hear our service met your expectations. Thank you for your business. The Customer Success Team
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