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Business Profile

Restaurants

McDonald's USA, LLC

Reviews

This profile includes reviews for McDonald's USA, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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McDonald's USA, LLC has 1013 locations, listed below.

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    Customer Review Ratings

    1.15/5 stars

    Average of 163 Customer Reviews

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    Review Details

    • Review fromHector C

      Date: 07/29/2022

      1 star
      I visited ******** drive thru **** *** ******* everytime is a problem make you wait 15 20 min for meal.mc ****** headquarter should check on this location service is horrible don't buy from this location everybody please it's a waste of ************ customer service is ugly here
    • Review fromJessica K

      Date: 07/17/2022

      1 star
      My 16 yr old daughter had her first job at this Independently owned mcds. They mistreat their employees. My daughter felt sick because they have no ac in the store. It has been high heat and humidity lately. The manager did not consent to a 5min break so she could feel better. Instead they ridiculed her and belittled her to the point that she quit. They need to treat their employees and customers better.
    • Review fromChristopher C

      Date: 07/16/2022

      1 star
      Incapability to perform simple tasks to properly take orders to deliver on said orders and no conflict resolution. has led me to completely veto going to McDonald's even though I've used them regularly since they're the only place that's open at 5:00 in the morning, it's just not justifiable especially for the price. As of writing this review I've personally chosen not to return to any McDonald's for their failure to actually serve with any form of service. I would suggest anyone who reads this review along with all the other ones take heed and maybe follow in this example that the customer and the service is more important than your employees and their inability to perform.

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