Complaints

This profile includes complaints for Dyson, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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• 

  Dyson, Inc.

  1330 W Fulton St # 5th Floor Chicago, IL 60607-1137

  
• 

  Dyson Store

  8109 River Rd Petersburg Petersburg, VA 23803

• 

  Dyson, Inc.

  1330 W Fulton St # 5 Chicago, IL 60607-1137

  
• 

  Dyson, Inc.

  106858 Hazelhurst Dr. Unit 16103 Houston, TX 77043

• 

  Dyson, Inc.

  PO Box 129 Carlyle, IL 62231

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:09/21/2022

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased a vacuum cleaner from this company at the end of May of this year. I used the vacuum once and it went dead. In June the sent me a motor for the vacuum it didnt work. I was sent a battery and it didnt work. I work with this company trying to repair it but it would not work. I sent the vaccuum back Early August. It is September ****** and this company has not refunded my money or sent a vacuum.

  

  Business Response

  Date: 09/27/2022

  Good Afternoon,

  Thank you for reaching out to Dyson.

  The customer is well outside of our 30 day return policy. In review of the account the customer was in contact with ********************** leadership on 09/21 where they were advised we would be unable to provide a refund. The customer refused receiving a replacement unit. However, a replacement did ship and is expected to be delivered on 09/28. We would consider this issue resolved.

  Thank you,

  Dyson, Inc. 

  Customer Answer

  Date: 09/28/2022

   
  Complaint: 18058937
  
  I am rejecting this response because:
  
  Sincerely,
  
  ***************************************

  I returned this vacuum on 8/18/2022 with the understanding the company would send me a replacement. I have not received the replacement to this date. Dyson keep my money and has not delivered a vacuum. I did request a refund on 9/21/2022 and was told I would get a refund because it had been a month since I returned the vacuum and had not received a replacement. 

  

  Business Response

  Date: 10/05/2022

  Good Afternoon,

  Thank you for contacting Dyson. 

  We would be unable to provide a refund for the unit. In reviewing the tracking the customer received a replacement on 09/28 for the original unit. This would be our final position.

  Thank you,

  Dyson, Inc. 

  Customer Answer

  Date: 10/06/2022

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***************************************

• Initial Complaint

  Date:09/20/2022

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I placed order ********** on May 31, 2022 for the V8 Absolute vacuum. My purchase price was $449 and the item was delivered on June 3rd, 2022. A little over 2 weeks of receiving my order, Dyson advertised a sale price of $399 for the V8 Absolute vacuum. Per Dyson's price match promise, a customer is able to submit a request for a price match within 30 days of order date. I submitted my request on June 21, 2022 (well within the approved timeframe to request a price match). I am attaching my email proof to this complaint. On July 13th, I sent an email to Dyson communicating that I had not heard anything back about my request (they claim all requests are answered in ***** days). I received an automated email back stating that my email will be reviewed by a 'resolution specialist' and I should hear back within 24-72.For the 2nd time, I received no communication back from Dyson. I called Dyson directly on July 20th and spoke with a representative, explaining the situation for over an hour, who asked me to resend the email proof (attached) and assured me they were escalating the issue to their 'specialists' and asked me for another ***** days for my refund to be approved. STILL NOTHING BACK from Dyson after two emails and an hour long conversation. My 4th reach out was on August 25th where I asked to speak with a supervisor. This call lasted over an hour as well. He did some research as there were notes on my 'case' and confirmed that I had taken the necessary steps within the first 30 days to receive my refund. He told me he believed the issue was that my phone call on July 13th was mistakenly documented as the first time I made the refund request, but saw that my actual first submitted request was June 20th. He said I would be getting a call in 24 hours from their team that processes refunds. I received no phone call and reached out for a 5th time on Sept 9. More promises over the phone and still NO refund. I am disgusted that I've wasted so much of my time.

  

  Business Response

  Date: 09/27/2022

  Good Afternoon,

  Thank you for reaching out to Dyson. We are sorry for the frustration caused.

  The customer was refunded on 09/20. Please allow the full **** business day for the funds to process.

  Thank you,

  Dyson, Inc. 

  Customer Answer

  Date: 09/27/2022

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *******************************

• Initial Complaint

  Date:09/20/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Bought a $700 V10 in may of 2022. It stopped working 2 weeks ago. Dyson sells itself as having *************** , but two weeks into the issue I still have a broken vacuum and I have 4 dogs. Service lied about the parts they were sending, anther rep tried to make me buy another vacuum for 20% off, lol. Its supposed to be covered under warranty. Was hung ion 4 times by people who work in Columbia. I tried them to get my money back they laughed and hung up the phone. I need my money back or a replacement. Awful company

  

  Business Response

  Date: 09/26/2022

  Good Morning,

  Thank you for reaching out to Dyson. We are sorry for the frustration caused.

  In review of the customers complaint, the issue described was pulsating of the unit. This is typically from a blockage and lack of maintenance, once the clog is cleared from the vacuum this will no longer happen. The customer has been sent a replacement Main Body and most recently a Filter as a gesture of goodwill. We would be unable to send any more replacement parts. 

  Thank you,

  Dyson, Inc. 

  Customer Answer

  Date: 10/01/2022

   
  Complaint: 18051928
  
  I am rejecting this response because:
  
  Sincerely,
  
  *******************

   

  all blockage was removed . We should not have to keep a $700 machine that lasted 3 months 

  

  Business Response

  Date: 10/06/2022

  Good Afternoon,

  Thank you for contacting Dyson.

  Our manufacture limited warranty is for manufacture defects of the unit. The issue after further review is not a manufacture defect, but a lack of maintenance on the unit. We would be unable to provide a refund or any further parts or compensation. 

  Thank you,

  Dyson, Inc. 

• Initial Complaint

  Date:09/20/2022

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Jan 22, 2022 Total: $815.76 Dyson - Purifier Hot+Cool Formaldehyde - HP09 - Smart Tower Air Purifier, Heater and Fan - White/Gold I purchased the above Dyson air purifier in January. Around April or May it began emitting a bad smell, I contacted the company and they said to return it and it would be replaced. I returned the machine and was supposed to receive a replacement in **** days instead I received an apology email that the machine was temporarily out of stock. When I contacted Dyson again I explained that because of allergies we really needed this machine. After many hours of phone and chat conversation I was given a temporary lower machine that does not have the features I paid for. This was temporary according to the representative that I spoke with and the original machine I ordered would be back in stock in a couple of weeks. Three months later, I still have the temporary machine that does not heat like the one I paid for and with winter approaching this is just too long to wait. Dyson refuses to give me my money back or even a credit to purchase another product. They have no models available that do what the model I paid for does. They tell me now if I can wait until the holidays the machine will be back in stock. I even said I will keep the downgraded model I have, and accept a cordless stick vacuum which I was in the market for but they cant do that either. The model is available in stores so I can go buy another one I just cant get it from the manufacturer. Today I spoke with **** and their supervisor **** with no resolution. Please help me get resolution from Dyson

  

  Business Response

  Date: 09/26/2022

  Good Morning,

  Thank you for contacting Dyson. We are sorry for the frustration caused.

  In review of the customers account and complaint, the original HP09 was not purchased direct through Dyson. We are unable to provide a refund for an item not purchased direct. Due to the global shortage and lack of materials we need to make specific parts we
  have seen significant delays this year with restocking. We again apologize for that and are working through it as quickly as possible. The customer has a unit in the interim, and once our heated purifiers are restocked we will be happy to set up an exchange for the correct model.

  Thank you,

  Dyson, Inc.

  Customer Answer

  Date: 09/27/2022

   
  Complaint: 18050991
  
  I am rejecting this response because: it doesnt matter that I bought the machine from Best Buy -  The defective machine is a Dyson product, you should stand behind your product. Your customer service is horrible and this would have been a million times better had I not been told multiple times **** days or give it 3 more days and contact us back. Almost 4 months  later and I still dont have the product I paid for but a lower model. Please have someone contact me with a solution. 
  
  Sincerely,
  
  ****** ***

  

  Business Response

  Date: 10/04/2022

  Good Afternoon,

  Thank you for the reply. We appreciate the feedback.

  In review of the customers account and complaint, the original HP09 was not purchased direct through Dyson. We are unable to provide a refund for an item not purchased direct. Due to the global shortage and lack of materials we need to make specific parts we
  have seen significant delays this year with restocking. We again apologize for that and are working through it as quickly as possible. The customer has a unit in the interim, and once our heated purifiers are restocked we will be happy to set up an exchange for the correct model.

  Thank you,

  Dyson, Inc. 

  Customer Answer

  Date: 10/05/2022

   
  Complaint: 18050991
  
  I am rejecting this response because: I would like for someone to contact me and tell me what you can do instead of what you cant. There are other options outside of a refund. You can send me a unit that includes heat and I keep the one that cools as well. You could also replace with the PH04 which does not (I assume) blow out cold air. This would be better than having a cooling unit in the winter when I paid for one that hears and cools. Four months is too long. Please call ************. 
  
  Sincerely,
  
  ****** ***

• Initial Complaint

  Date:09/19/2022

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased a refurbished COOL/HOT fan on the Dyson website for almost $400.00. When I returned from a business trip a week after it arrived, the fan is not as described. It barely blows air at all and not cool. It only barely blows regular room temp air. I reached out to customer service and the person who was working out of another Country, could not understand my issue. I then got on their website and texted with the live chat who only said they do not give refunds. The item was received less than 2 weeks from when I received it and hasnt worked as described from the moment I plugged it in.Live chat provided me with a customer service email and I send an email notification that the item doesnt work and listed. They then replied asking me to trouble shoot, which I did. I followed their directions and nothing corrected the issue. They then proceeded to ask me to DISASSEMBLE the fan to clean it. I refused to do this, as the fan was described as refurbished. I have filed with Pay Pal and will file a dispute with the bank, but that can be a wait. I have requested an address 5 different times from each representative and they refuse to provide one. I have all email correspondence, in addition to screen shots of my live chat.I am asking for assistance in returning the item that was misrepresented and to receive a refund. My 15 year old ***** fan blows harder and cooler than the one they sent me.

  

  Business Response

  Date: 09/23/2022

  Good Morning,

  Thank you for reaching out to Dyson.

  It is correct that all refurbished items sales are final. However, since there is a pending dispute with card/payment method/PayPal,  we are unable to reconsider refund until proof is received that the dispute has been completed and their final position on it.

   

  Thanks,

  Dyson, Inc.

  Customer Answer

  Date: 09/27/2022

   
  Complaint: 18049049
  
  I am rejecting this response because: this is just more games that their customer service is playing. They sent a fan that was falsely advertised as refinished and working. I had no choice but to file through pay pal, as they were sending me in circles and asking me to disassemble the fan to try cleaning it. That is unacceptable and very unethical.  
  
  Sincerely,
  
  ***************************

• Initial Complaint

  Date:09/19/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I ordered an attachment piece for an existing item I own from dyson on 7/23 and then on 7/28 I got an email that my item was delayed 5 weeks and then on 9/5 after not hearing anything from dyson I contacted their chat support and was told my item would ship in 1 week and if it didnt ship in 1 week then I could contact them again for a refund. I waited a week and nothing so I contacted them again on 9/14 to get my refund and I was refused and told that my order would ship soon and when I persisted I wanted an exact date I was told to calm down and it would ship soon and I continued to persist for either a refund or exact date my item would ship, and then was told that my item shipped in that exact moment and I would receive a shipping confirmation that day and I never received the email. On 9/17 I emailed their support and told them what happened and asked for the refund I was told through chat support I could get and on 9/19 I was denied my refund because they said my order shipped, but I still have not received a shipping confirmation or a tracking number.

  

  Business Response

  Date: 09/26/2022

  Good Morning,

  Thank you for contacting Dyson.

  The customer has been refunded for the order. They will need to allow **** business days for the funds to fully process.

  Thank you,

  Dyson, Inc. 

• Initial Complaint

  Date:09/13/2022

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My friend bought me a Dyson hair dryer set last year (21/09/06), within a year, in August 2022, my hair dryer didn't work. So I contact online customer service and chat with their agent. I first contacted them on Sep 1st, 2022, and the agent told me that my machine is under warranty, so they can directly send me a new hair dryer (main body part) and I can keep my broken machine. They also helped me set up my account and link it to my machine that day. After that, I had trouble receiving my order confirmation and tracking information emails, so I contact the online customer service twice again (they can only allocate me random customer service and since I am not able to log in or access my account with my email, I have to describe my problem to the customer service people again and again). Every customer service told me that my account was all set and I will receive the confirmation emails later, but I never receive them. On Sep 12th, I receive a package from Dyson and it was not my dryer machine, instead, it was another people's machine. It has other people's names on the package with my full address. So I found the customer service chat again and they told me they can not locate my account and other people's info on there. I wonder if is Dyson leaking my personal privacy info and mixing it with other people's privacy info? The customer service then request me to return the wrong package and then return my old broken Dyson hair dryer, after my packages arrived, they can deliver a new one to me. Also, they PROMISED my account was reset and it all looks good now. Today when I try to log in to my account to see the order tracking info, it didn't work.Why do they have to tell me to fix it every time, and then there are all kinds of problems? It's been half a month and I still can't use a normal Dyson hair dryer. All I get is a false guarantee from customer service.In fact, they haven't solved any problems. I have to send them back two extra packages because their fault

  

  Business Response

  Date: 09/20/2022

  Good Afternoon,

  Thank you for contacting Dyson. We are truly sorry for the frustration caused.

  The customers unit would need to be returned before a replacement unit can ship out. We would request the customer to follow the instructions provided by our customer service team to receive the replacement.

  Thank you,

  Dyson, Inc. 

• Initial Complaint

  Date:09/12/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased a dyson air wrap in December 2021 on August 10th I sent back the item as it was not functioning properly and not attaching to the attachments when I went to use it. The item was still under warranty. I sent it back via *** with the label provided by dyson tracking # 1Z2y55899098117865 upon sending it back I never received any updates after three weeks I called to find out the status of my replacement they stated that the item I sent back was no able to be fixed and they would be sending me a replacement. I never received a email regarding the replacement so I called again they now stated that the item that I have is out of stock and they will be sending me a upgraded version and I should be receiving this is **** business days with a 24 hour confirmation email. never received the email so I called again for them to tell me that that replacement was also out of stock and they will be sending a new replacement and I should receive the email again. No email I called today for them to tell me initially that they cannot find where I sent back my item then after an hour on the phone oh we found it and will be sending a replacement for the replacement for the replacement and you will be receiving a email in the next 24 hours. I asked multiple times to speak with someone from management or supervisor they refused. I have spent endless hours on the phone reexplaining the same scenario over and over again and have not received a replacement. This item costs over 700$ with the attachments that I have purchased. I do not believe they will be sending me the item and and reaching out to see how I can get some assistance in fixing my situation. I am not getting anywhere with customer service and am out my warranty replacement and my original item at this time. let alone my time spent and time without my purchased product due to their negligence.

  

  Business Response

  Date: 09/20/2022

  Good Afternoon,

  Thank you for contacting Dyson. We are sorry for the frustration caused.

  The customer was sent a replacement unit on 09/14/2022, which shows it was delivered on 09/17/2022. We would consider this matter resolved.

  Thank you,

  Dyson, Inc. 

• Initial Complaint

  Date:09/12/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased a dyson cordless vacuum that was very expensive. However I did so knowing that if there was an issue they are supposed to have excellent customer service. Well that is definitely not that case with me. My vacuum started to get hot while using it which is a safety and fire hazard. I called dyson and they told me they would not replace the vacuum and would not replace the batter. Even though the batter was the part that was getting hot. I told them that I was concerned about it being a safety and fire hazard and they did not care at all. The only thing they did was send me a new canister and other replacement part. Ten days later I received the wrong item and called them back. Again their customer service was horrendous and they told me it was an error on their part and I would have to wait an additional ten days to get a replacement part. They still would not send me a new batter or replace the entire vacuum. I asked to speak to a supervisor and they claimed they dont have one right now. I was o. Hold for over an hour and I am still furious and nothing was done to solve my problem.

  

  Business Response

  Date: 09/20/2022

  Good Afternoon,

  Thank you for contacting Dyson. 

  The warranty on the customers unit matured on 03/08/2021. The unit feeling hot would be an indication the unit needs to be maintained as outlined in our Owners Manual, or replacement parts need to be purchased. Any replacement parts would be chargeable due to the warranty exhaustion. The customer is also welcome to visit a nearby Dyson ************** for an inspection and chargeable repair located here:

  *********, **
  Dyson **************
  41 S Mall 11803
  Tel: **************

  Thank you,

  Dyson, Inc. 

• Initial Complaint

  Date:09/11/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We purchased a Dyson Purifier Hot + Cool Formaldehyde at the Century City mall store on Oct 31st, 2021. It started to smell like burning glue around June, 2022, giving everyone a bad headache. After calling the ***** number we were sent to the service center. On June 14th, the service center switched out the filter. Now it's Sep 11th, and it started to smell like Burning GLUE again. I have researched on ******* and other customers have had similar problems. We need this to be solved. We bought something to help us feel healthier in the house, it's very disappointing that it has instead made us feel unhealthy. Serial Number: *************** How is it that this big company only has one service center in **? Very, very time consuming if this is going to be happening every 3 months.

  

  Business Response

  Date: 09/19/2022

  Good Morning,

  Thank you for contacting Dyson. We are sorry for the frustration caused.

  We have reviewed the customers complaint as well as their account. The unit was purchased on 10/29/2021 and is well outside of our 30 day return policy. We would be unable to accept a return of the unit, but the customer is welcome to visit our ********************** ************** or call our helpline for assistance at ************.

  Thank you,

  Dyson, Inc. 

  Customer Answer

  Date: 09/22/2022

   
  Complaint: 18011215
  
  I am rejecting this response because:

  First, the person who responded clearly did not thoroughly read our complaint.

   

  8 months of use before this problem started (and to be honest we barely used it in that time). Then your technicians helped us to "fix" the issue by changing the filter. Again, with minor use we find ourselves 3 months later with the same problem. How many filters do you expect us to buy?

   

  On your website you claim: "Filters in Dyson air purifiers have been designed to last up to a full year, based on 12 hours of daily use."

  We are 11 months past our purchase having gone through 2 sets of filters (assuming it is even the filter thats the origin of this problem - and I don't know that is the case). 

   

  There is no way that we have used this device in the last 3 months enough to justify this situation. For one the result of use being a burning glue smell is abnormal in itself unless you wish to claim otherwise. Also, we were out of the country with the device unplugged between mid-July and lat August. This is unacceptable.

   

  We own your air wrap, your hair dryer, your floor lamp, your vacuum, a fan, and this air filter. I'm finding it difficult to justify any other purchases in the future if you can't find a solution for this issue. I strongly encourage you to exchange this, clearly defective, device.

  
  Sincerely,
  
  *****************

  

  Business Response

  Date: 09/29/2022

  Good Afternoon,

  Thank you for the reply. We did apologize for the frustration.

  We did send a courtesy filter, free of charge, in June of this year to the customer. If there are still issues with the machine after that please bring it to the local Dyson ************** for inspection and testing. Our Dyson certified technicians can provide a diagnosis of the machine after testing and if a defect is found provide repair or exchange if needed. The nearest service center to the customer can be found at **************************.

   

  Thank you,

  Dyson, Inc.