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Business Profile

Furniture Wholesale

Restaurant Furniture.net

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Wholesale.

Reviews

Customer Review Ratings

4.57

Average of 144 Customer Reviews

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Review Details

  • Anne F

    Date: 02/01/2023

    We ordered outdoor cafe tables and chairs for our coffee house, and they are perfect! Very sturdy and classy looking!

  • Adriana F

    Date: 12/14/2022

    Adriana F

    Date: 12/14/2022

    Horrible. I ordered chairs that arrived both damaged and in the wrong color. We were in a rush so I had no choice but to keep the chairs even though they were not the color ordered. About 6 or so of them were dented and damaged. I called and emailed customer support for a credit on the damaged chairs. At first they responded promptly and then I get a response saying they have to talk to their supervisor and I never heard back. Fast forward 4 months later I see a charge on my credit card for $178. I call back and they tell me it was for a liftgate for the original order. No email, no invoice, no disclosure of this mysterious charge. So not only am I still waiting on a credit for damaged goods, I now have a new charge that came out of thin air. DO NOT WORK WITH THIS COMPANY

    Restaurant Furniture.net

    Date: 01/12/2023

    We have reached out to the customer and mutually agreed upon a satisfactory solution.We are very sorry for the negative experience you had otherwise.

  • Rusti W

    Date: 08/03/2022

    Rusti W

    Date: 08/03/2022

    The absolute WORST company Ive ever dealt with!! I had a conversation with a sales rep PRIOR to placing our order as we needed the products for our bars grand opening. We received one table that was damaged beyond repair, and had to scramble around locating tables and chairs so our customers would have a place to sit. We were told that our stools/chairs and tables would be shipped the following Monday. Low and behold we receive a shipment today which consisted of all our seats and table bases and NO table tops!!! Ive tried calling the company several times only to be continuously hung up on. If youre considering doing business with this company, DONT!!!

    Restaurant Furniture.net

    Date: 09/08/2022

    Hi *****,The customer was made whole and is happy with the outcome and furniture. We have replaced the missing and damaged tables and we are sorry for any hassle or inconvenience that arisen in your order. ***** please confirm this is the case. Good luck to you and the restaurant.Thank you!

  • Sheila M

    Date: 08/03/2022

    Sheila M

    Date: 08/03/2022

    Most unprofessional company I have ever dealt with. Order arrived months late and damaged. I lodged a fully documented complaint with the company a month ago and have not heard back. When I call and ask to talk to a supervisor, I am told no one is available. THIS COMPANY IS A SCAM. Weeks after the delivery they also charged my account $45 for a "liftgate" charge that was never disclosed.

    Restaurant Furniture.net

    Date: 09/08/2022

    The customer's complaint was rectified and handled to her satisfaction.

Restaurant Furniture.net is NOT a BBB Accredited Business.

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