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OSM Worldwide

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for OSM Worldwide's headquarters and its corporate-owned locations. To view all corporate locations, see

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OSM Worldwide has 4 locations, listed below.

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    Customer Review Ratings

    1.07

    Average of 41 Customer Reviews

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    Review Details

    • Tamara B

      Date: 04/30/2025

      THIS COMPANY ***** AND HAS HORRIBLE SERVICE MY PACKAGE LEFT OUT OF IL TO ARRIVE IN ******** BUT SOMEHOW ENDED UP IN ***** FOR OVER SIX DAYS JUST SITTING AND THEN THE *** LIED ABOUT WHO HAD POSSESION OF MY PACKAGE. EVERYONE IN THIS BUSINESS SHOULD CARE MORE ABOUT THE SMELL OF ROTTEN FLESH WHEN THIS LIFE IS OVER. GOD DESPISES LIARS AND TO DO IT FOR SOMETHING SO ***** IS WILD. OSM GET OUT OF THE WAY WE DON'T NEED EXTRA FOLKS DELAYING OUR PACKAGES. I ONLY LEFT ONE STAR BECAUSE I HAD TO OTHERWISE -100 STARS FOR ME

    • Ryan M

      Date: 03/07/2025

      Bad experience with this company consistently. Anytime a company uses this shipping partner, my shipping status is stuck on "departed OSM facility" for days, or longer without updates. Company offers no insight into why packages are delayed.

    • Lisa P

      Date: 12/10/2024

      Would like to give 0 stars if i could.This had been a terrible experience. *** has had my package (last scanned by them) for a week now. **** is still waiti g to receive the item from OSM. I contacted OSM and they are blaming **** and telling me to contact the sender for refund. The poor seller on **** has to refund because of *** i competence? Terrible non existent customer service as well. *** how they are still in business. Hundreds of this same complaint online.I have so far reported to the ************************ and ***************************. And am now writing reviews everywhere I can. *** should be investigated and shut down.

    • Phillip L

      Date: 10/23/2024

      If I could seriously give them negative stars I would. I purchased an item off of uk amazon more than 2 months ago, and it was "lost". So I had the vendor resend me out another copy of a book I wanted. Now it has been waiting to be transferred to **** in ** for almost 3 weeks. I am trying to work on a resolution with the sender. This is f****** ridiculous. I decided to look up *** and found nearly 100 complaints in just the past 3 months. How are they not shut down and not allowed to operate? I guess we truly know what OSM stands for "OPENLY STEALS MERCHANDISE"

    • Jeremiah K

      Date: 10/05/2024

      By far the worst shipping company I have ever had to deal with. Do not like doing business with these people. They must be cheap which is why retailers are using them. So slow. Non existent customer service. Horrible.

    • Christopher V

      Date: 08/22/2024

      I've ordered around 10 used books in the last 6 months online from ****. Of those, 3 were shipped with **** using OSM as a partner. Two of those shipments never arrived- the tracking never updated for 2 weeks before I reached out to the seller who had to give me a refund. The one I actually received took 3 weeks to arrive to ************ from ********, ** (a 4 hr drive). Shipments that do not use OSM do not have problems. Odd how that works. They are either criminally incompetent, careless, and reckless, or just criminal.

    • Corey N

      Date: 07/31/2024

      Horrible customer service lost my package. & Blame the post office.

    • jeremy l

      Date: 06/13/2024

      This c*** company has had my package in limbo for 7 days now can't get into with anyone about getting my package moving should be a crime to hold people's mail

    • Connor L

      Date: 05/26/2024

      Worst postal service ever. My package sat for a week with no updates, I sent OSM a email and 2 hours later my package magically started moving through the system. Now almost a week after my email to OSM **** has still yet to receive my package, The pack is being shipped from ********* to ********. I could have driven there and back about 8 times by now. Also the updated provided don't get registered into the system until a day later, on top of that for some unknown reason my package made a stop in ******* DO NOT USE OSM WORLDWIDE, AVOID THEM AT ALL COST PS BBB mandates that you leave a star rating and the lowest you can enter is 1 star, and they deserve zero stars

    • charles n

      Date: 05/16/2024

      Terrible service!!! Package sits for days and weeks at their warehouse

    OSM Worldwide is NOT a BBB Accredited Business.

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