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Business Profile

Hobby Supplies

Motion RC, LLC

Reviews

Customer Review Ratings

4.86/5 stars

Average of 181 Customer Reviews

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Review Details

  • Review fromJohn W

    Date: 07/12/2024

    5 stars
    From my perspective, ***** went out of his way to rectify, to my complete satisfaction a warranty issue with a recent purchase. I couldnt be happier with the service I received. Although I ran into a minor issue generating a service ticket, ultimately the ticket was addressed by ***** within a very reasonable amount of time. I can guarantee I will be sharing this experience with the members of my RC flying club. Thank You so Much MotionRC, youve earned a life customer.**********
  • Review fromPaul Z

    Date: 07/12/2024

    5 stars
    Just received a beautifully constructed rtr rc boat four days earlier than expected. Unfortunately the included battery charger had a European wall plug. I called and explained the situation and the problem was taken care of right away. Great company with top notch service and products and I look forward to ordering from them again.
  • Review fromGeorge L

    Date: 07/12/2024

    5 stars
    Motion RC has been a pleasure to work with. I purchased a RC sailboat and they were able to guide me through the selection process, and when someone didn't know the answer to a question, they found someone who did. Delivery of the boat was faster than expected and in excellent condition.During my assembly of the boat I encountered an issue (related to me, not the product or Motion RC), and they quickly helped me solve the problem and sent a replacement part quickly and at no charge. With that type of responsiveness, I wouldn't hesitate to use them again. Quality operation!
  • Review fromsteve s

    Date: 06/26/2024

    5 stars
    Thank you for the quick response for addressing and positively rectifying a warranty issue. I will continue to order from you as Motion RC certainly stands by the products that they sell.
  • Review fromKevin O

    Date: 06/24/2024

    5 stars
    Support rep was very responsive to correcting the faulty part under warranty.
  • Review fromGary P

    Date: 06/20/2024

    5 stars
    Motion R/C has always been quick to help answer questions, correct any problems and ship any items I have ordered I will definitely buy from them in the future!
  • Review fromKenneth E

    Date: 06/01/2024

    5 stars
    Motion RC is a good genuine legitimate business that has Excellent Business Practices. **************** is top-notch. Their customer support Is excellent also. Ive had a couple of issues with the radio control hend long Tanks And they resolve the issue in a timely manner.. My only complaint is They seem to fall short on maintaining stock on spare parts for the ** sailboats and ** Tanks which is my main focus?
  • Review fromMark F

    Date: 05/31/2024

    5 stars
    I have been very happy with the products and pricing from Motion RC. I just used their customer support, and it was excellent. They responded within a day and resolved my issue. I will continue to buy from Motion RC.
  • Review fromBill W

    Date: 05/29/2024

    4 stars
    Great customer service. They were very helpful and knowledgeable . They were quick to respond
  • Review fromRichard N

    Date: 05/20/2024

    5 stars
    The service I have received from Motion RC has been top notch. A while back I was ordering RC tanks from another outfit and the service was very poor. The things I have ordered from Motion RC have been well packaged, no damage, and promptly sent out. No doubt I will continue to be a customer. Thanks, ******************

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