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Business Profile

Art Dealers

iCanvas.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.91

Average of 216 Customer Reviews

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Review Details

  • Philip L

    Date: 12/31/2024

    I had a question about having one of the superb posters on the iCanvas blown up to a larger canvas. It was New Years Eve and I was not expecting a reply for a couple of days. **** was available and answered my question on Dec. 31st and I am very happy to have got his timely advice.

  • Angie H

    Date: 12/22/2024

    Angie H

    Date: 12/22/2024

    Damaged Frame and A Hassle to Use Guarantee. I ordered a framed art piece for my husband for Christmas. The frame was damaged. I requested a replacement frame and provided three photos of the damage and the box. Instead of providing a replacement, they refused to accept the photos because they wanted a different angle. There is no phone number for customer service. When I requested a call, no manager was available because he was "out of office." I will never purchase another piece of art from them. They do not stand behind their guarantee or make it easy to utilize it.

    iCanvas.com

    Date: 12/26/2024

    Hello *****,

     

    We have provided a free return label and will be processing the refund as soon as the product is received back to our facility.  I show it is out for delivery this week.  We merely requested the photos to determine if a claim needed to be filed with our carrier or not, the photos have no bearing on our 100% LOVE Guarantee.  I apologize for any confusion in communications, and truly am sorry the product was not received in perfect condition.

  • Sophia C

    Date: 12/10/2024

    Im so impressed with ******* and their customer service team, especially working with **** *. He went above and beyond getting me a replacement of my art that got damaged in shipping and assured me that it would arrive before the holidays. Thank you so much.

  • John H

    Date: 12/10/2024

    I received a piece of art and it did not come with the require hanging screws. I contacted ICanvas and within a couple of hours, the issues was resolved. Great customer service.

  • Alex M

    Date: 12/09/2024

    Excellent customer service. **** responded to my email promptly and with all details.

  • Barbara Y

    Date: 12/07/2024

    Ive never been so satisfied with the way I was treated. What a great company!

  • Diane S

    Date: 12/06/2024

    I had purchased a print on canvas, and when it arrived, although I loved the quality and the print itself, it turned out to be a little smaller than I would have liked. I contacted customer service and ****** was very helpful in allowing me to exchange the smaller size for the larger one and just pay the difference. Once the transaction was complete, he told me I didnt need to bother returning the smaller print to save me the hassle.

  • Maja D

    Date: 12/01/2024

    I really appreciated quick and kind help with the order by **** *. from ******* ****************

  • emily k

    Date: 11/30/2024

    ****** from ******* was very helpful and gave me courteous service. I was very satisfied with his service and would recommend Icanvas to anyone who is purchasing from the company. They have beautiful prints by a variety of artists with different styles. ***** K 11/30/24

  • Kregi S

    Date: 11/29/2024

    I reached out do to an incorrect address input on my part. ****** Reached out almost immediately to help me get it fixed. *** purchased many pieces of art from them and anytime I needed help or assistance. They are on it. This company is great and I would recommend it to anybody. Thank you ****!

iCanvas.com is BBB Accredited.

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