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Business Profile

Art Dealers

iCanvas.com

Reviews

Customer Review Ratings

4.91/5 stars

Average of 216 Customer Reviews

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Review Details

  • Review fromDaniel R

    Date: 09/11/2024

    5 stars
    Icanvas customer service is outstanding. Especially **********, who has always been prompt, communicative and professional every time I have a question or need assistance. Much appreciated!
  • Review fromPatti H

    Date: 09/08/2024

    5 stars
    I ordered a framed canvas print from *******. The delivery was prompt and arrived on time. I love the print and its quality and clarity rates 5 stars. However, the frame was not constructed properly. Two of the corners were not butted up securely and had gaps that could not be repaired by me. I immediately reached out to iCanvas and received an answer right away. I explained the situation to ****, the customer service representative, and he told me to keep the damaged one and they would be sending out a new canvas print. **** was friendly, professional, and so helpful. I have found the customer service went over and above what I expected! Thank you, *******. I look forward to ordering again from your business.
  • Review fromM L E

    Date: 09/04/2024

    5 stars
    Thankyou to **** for the quick and informative response regarding an item that I was ordering I appreciated his great service and taking to the time to explain to me about shipping items to ****** ** *******
  • Review fromAnn Marie K

    Date: 09/02/2024

    5 stars
    I would like to share that I placed an order and entered a wrong email address. The customer service *** could not be more helpful in correcting my mistake. I wish all companies were so attentive to their customers.
  • Review fromChad J

    Date: 08/23/2024

    5 stars
    Awesome service. Timely response. Wonderful and varied selection. Will shop there again.
  • Review fromLeda A

    Date: 08/22/2024

    5 stars
    If I could give this company a 6, I would. I ordered two paintings and neither of them worked. The entire process, each step, was pretty much seamless. They are quick to get back to you with answers to your questions. They shipped when they said they would and the return process was easy. Would definitely order from them again. In an age where customer service is questionable, iCanvas breaks the mold and comes through. Thank you
  • Review fromJohn J

    Date: 08/19/2024

    5 stars
    The business with **** at iCanvas was excellent, Will be doing business again.
  • Review fromDonna P

    Date: 08/19/2024

    5 stars
    I had a question on my order which included a shipping charge. My inquiry was answered within a few minutes. **** was the **************** person I dealt with and he explained the new shipping charges. I understand the need for this and will continue to purchase quality products from ICanvas
  • Review fromRon Y

    Date: 08/17/2024

    5 stars
    ICanvas is the Best, I received my 1st painting and it is Phenomenal!!
    I have ordered 6 since then and can't wait to get them. I had a question on a Saturday so I emailed icanvas expecting not to get a response until sometime Monday, but to my surprise I received an email like 10 min later, Dave responded and explained my question and I placed another order.. Thanks Dave!!!
  • Review fromMichelle F

    Date: 08/17/2024

    5 stars
    My picture arrived broken. I sent customer service a an email with 3 pictures. Joshua responded within 5 minutes, resolved the issue, and I will receive a replacement in 7 days. I highly recommend iCanvas. This is my 7th order and the only one that arrived damage.

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