Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Art Dealers

iCanvas.com

Reviews

Customer Review Ratings

4.91/5 stars

Average of 216 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAlice J

    Date: 08/14/2024

    5 stars
    Very satisfied with the customer service I received from ****** at I canvas. My inquiry was taken care of right away. This is my second order from iCanvas. The packaging on the first order was excellent and arrived when they said it would. I would recommend this company to anyone.
  • Review fromKathryn D

    Date: 08/14/2024

    5 stars
    I had ordered two canvas pictures and one arrived so far. I questioned the company about the other part of my order. ****** replied in a few minutes that there were sent as each was finished being produced. The one I have is absolutely beautiful and exactly as it looked online colors and all. I would definitely recommend I canvas
  • Review fromEric W

    Date: 08/13/2024

    5 stars
    I had great service with icanvas ****** was very helpful!
  • Review fromElle G

    Date: 08/08/2024

    5 stars
    Im extremely impressed w this company! ******* (and especially ******) were very quick to respond to my inquiry regarding my newly placed order. ****** rectified my issue over and above what I was expecting! Im anticipating my framed canvas print shortly and Im already searching for my next piece of wall art on their website! Highly recommend them!!!
  • Review fromBarbara M

    Date: 08/03/2024

    5 stars
    I purchased several framed canvas items and am extremely pleased with every one. ****** from *************************** goes above and beyond to provide excellent customer service and satisfaction from beginning to end. People come to my home are overwhelmed with what they see and I dont hesitate tell them about ICanvas. Thank you ****** for your service and hospitality.
  • Review fromBridget H

    Date: 07/30/2024

    5 stars
    I send everyone to ******* due in part to exceptional customer service. A recent interaction called this into question. However, when prompted to investigate, ******* responded in such a way which exceeded my expectations. Highly Highly Recommend this company.
  • Review fromJoAnn H

    Date: 07/27/2024

    5 stars
    I accidentally ordered two of the same picture. I noticed it when I was checking tracking. I quickly emailed the company, and I received a return shipping label before the pictures arrived.Also, I have bought pictures from them for years. Good quality every time.
  • Review fromElaine G

    Date: 07/22/2024

    5 stars
    iCanvas always has excellent customer service. Have been a customer for many years and have never had a bad experience. Thank you!
  • Review fromSusie S

    Date: 07/19/2024

    5 stars
    Our family has ordered repeatedly from iCanvas and we're so pleased to have found them. Their selection of artwork is awesome! And as much as we appreciate their art pieces, we think their customer service is outstanding!!! If you ever have a question or concern, the excellent staff at iCanvas responds quickly, often within minutes and, at the most, later the same day. iCanvas also lets you know exactly when your artwork is shipped, gives you the tracking number, and updates you along the way. Their turnaround from ordering to receiving is impressively fast. Then you have 60 days to see whether your artwork choices work best for you - the size, the colors, the location. If a piece doesn't quite work, iCanvas will pay for the return and give you a complete refund. When we realized what great sales iCanvas offers, we signed up to receive their texts. It's great to be alerted when iCanvas sales of 20%-60% come up. We highly recommend iCanvas and applaud the entire staff! They're awesome!!!
  • Review fromMelissa H

    Date: 07/15/2024

    5 stars
    Fantastic customer service!!! This was my first order. I had an issue and they resolved it quickly. I will order from them again.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.