Reviews

This profile includes reviews for Inspira Financial Trust, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Inspira Financial Trust, LLC has 4 locations, listed below.

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  Inspira Financial Trust, LLC

  2001 Spring Rd Ste 700 Oak Brook, IL 60523-1890

  
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  Millennium Trust Company

  PO Box 940287 Plano, TX 75094-0287

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  Inspira Financial

  Omaha, NE 68164

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  Millennium Trust Company

  8 Penn Ctr West Suite 101 Pittsburgh, PA 15276

Review Details

• Review fromEmma S

  Date: 12/15/2022

  1 star
  Sadly story repeats, based on the comments here. A few months ago, I went through this for my own 401k that got rolled over into Millennium Trust co. It was a nightmare trying to get it transferred. They also charged me $25 on top of the frustration in access and transfer and it took them 5 weeks to send a check to me listing it as a distribution while I had requested a transfer. And my husband's 401k was rolled over EVEN after much emailing them asking them not to transfer. His account was forcibly taken a few weeks ago. And of course, just like me, he cannot access his account. It takes 6 weeks for access to be figured out as well as multiple phone calls and emails.

• Review fromCarmen A

  Date: 10/29/2022

  1 star
  Looks like Im not the only one with issues with with this c*** of a company! My 401k was transferred to this company and Im trying to roll it over into a new account. Theres always an issue with missing a certain document! Why does the other company have to sign an authorization form if they were the ones that submitted the request for me?! Just give me my **** money!

• Review fromBarbara C

  Date: 10/12/2022

  1 star
  I have been trying since 9/2/22 to get Millennium to post my two accounts on my profile where I can see both accounts. After numerous phone calls, on 10/12/22, I still cannot see both of my accounts. There were however, able to take their fees.

• Review fromGrace J

  Date: 09/19/2022

  1 star
  I echo the sentiment of all of the other reviewers. I had to transfer our self-directed *** to Millennium and it has been one of the most frustrating experiences. We started the process in May and it is still ongoing in September. For a financial company, it is shockingly incompetent and slow in opening accounts which are pretty straightforward and processing simple transactions. Also, while the representatives are friendly - when you actually get a hold of them after dealing with long automated call center - they are ineffective in actually resolving any issues and do not follow up.

• Review fromMark J

  Date: 09/16/2022

  1 star
  This is extremely frustrating. We tried to access our funds on line yet never receive the necessary email for a SECOND access code. They have no nationwide offices so going to a physical building is not possible. I want to know how funds can be transferred without consent. From what I am reading I also wonder what 'fees' are being accrued. If it comes down to it I may havre to drive 6 hours to 'visit' them.

• Review fromAnn B.

  Date: 09/16/2022

  1 star
  Negative stars. A company hosting my *************** transferred it to Millennium Trust, which has a non-functioning website, out-of-service phone number, and no physical address. Better Business Bureau logo is a **** of trust. With the number of similar stories which support the need for Millenium Trust to be invesigated, what will officials with Better Business Bureau do? My next step is to ask AARP to help.

• Review fromEmma S

  Date: 09/07/2022

  1 star
  Company rolled over 401k to this mess of a company. 4 phone calls, an account created, AND 5 different documents later to attempt to get my funds out.Oh AND you have to wait 10 days before they "accept" your account which is the only to get your funds.I would give 0 stars if I could.

• Review fromJonathan L

  Date: 08/13/2022

  1 star
  My company rolled my 401K to this company. Going through their flow gives three options: Stay With Millenium Trust | Transfer my Account | Rollover, or Withdraw my funds in the "Verify Page." I figure if it was free, then might as well stay with Millenium Trust. On the next page ("Review Page") it shows the "Fee Schedule." The fees are outrageous, so I go back to the prior page. Might as well send this to another provider that doesn't charge any fees. Now, it says, "The information you have entered is no longer editable. To update it contact us." After I review their fee schedule, they don't let you change your preferences unless you contact them directly. The average person would most likely go ahead and not contact them, and then they would eat their life savings in fees. I find Millennium Trust Company highly unethical as they're intentionally creating friction for the user in order to limit them from going to other platforms. I think the BBB and the **** should take a closer look at their unethical practices.

• Review fromKe H

  Date: 08/04/2022

  1 star
  Just adding my voice to the many others here - if I could give zero or even negative stars, I would. Every single aspect of Millennium Trust's business is awful. Predatory fees, customer service that snakes through layers of robot menus and requires diligent follow-up, convoluted processes that discourage you from accessing your own money... it's all designed to frustrate you so that you give up and they can keep their vampire teeth on your funds.Avoid this company if at all possible.

• Review fromWayne K

  Date: 07/30/2022

  1 star
  I wouldn't even give then a half star rating. They take over your 401(k) funds and bleed fees out of the account while they string you along with poor self help investment tools. Transfer retirement accounts from Millennium as fast as you can.