Reviews

This profile includes reviews for Gallagher's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Gallagher has 326 locations, listed below.

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  Gallagher

  2850 Golf Road Rolling Meadows, IL 60008-4050

  
• 

  Arthur J.Gallagher & Co.

  1685 Congress St Portland, ME 04102

  
• 

  Arthur J.Gallagher & Co.

  1 Turks Head Pl Providence, RI 02903

  
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  Arthur J.Gallagher & Co.

  140 Kennedy Dr South Burlington, VT 05403

  
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  Arthur J. Gallagher Risk Management Services, LLC

  100 Galen St Ste 101 Watertown, MA 02472

Review Details

• Review fromMelissa Z

  Date: 09/25/2024

  1 star
  The only reason they get a star is because they make me give them one. Slow to respond. Slow to send checks weekly. Stop checks whenever they want even with a judge telling them they have to continue to pay it. I settled with them in July still waiting for a check and its almost October. They dont care they are messing a familys life. Im on the verge of losing my house because they havent paid me yet.

• Review fromJoe S

  Date: 09/12/2024

  1 star
  Their insured hit me on July 11 2024. In two months I have minimal communication.One phone call and a one sentence email. They do not return calls or answer emails. They did not follow up and perform the items they said they would do to settle my claim. At this point I am extremely frustrated. Also I believe they are in violation of some items in the state of Indiana insurance code regarding treatment of claimants.

• Review fromMelody G

  Date: 08/22/2024

  1 star
  I have been emailing, calling and even sent a fax asking for an update regarding my liability claim for Five Below store incident - my adjuster has not called me back. This company has horrible customer service. You call the customer service **** and they say they do not know anything that all the info has to come from the adjuster. *** says adjuster will call you back in 48 hrs but you never get a call. I have loss wages and just need a call.

• Review fromTina M

  Date: 08/22/2024

  1 star
  My car was hit by a fed x driver while parked in front of my clients home. The fed x driver came to the door (which recorded him ) telling us he a car out front my client told him it was my car so I went out and spoke with him and we called and exchanged all information with insurance companies . And the fed x driver's boss showed up took photos and filed the claim. I was able to finally get in contact with one lady who was supposed to be the adjuster and I was able to get a rental car for 6 days and had to return it the lady that was the adjuster at the time was supposed to contact me back never contacted me never answered my emails messages so I continue to call every day and I keep getting told the same thing we have no information you need to talk to the claims manager oh and by the way you have a new claims manager so now that I had a new lady I tried contacting her and calling her everyday emails nothing in response I've called the main offices nothing in response I have contacted every person I can possibly think of and they're either busy feeding their kids or the phone goes straight to voicemail I honestly feel like Gallagher's Bassett has me blocked and refusing to fix a vehicle that ***** had hits not very professional of them for not responding it is now been almost 3 weeks since the incident and I haven't received any papers a gentleman who came out a few days after the accident and went ahead and did photos and sent in a bid and we still haven't heard nothing back I keep getting the same runaround oh we'll send a message to the supervisor and they will call you back and nothing not even a email .

• Review fromEdward S

  Date: 07/17/2024

  1 star
  talked to a different person ever time no resolve on a refund what a joke never recommend them.never got a refund on the mistake !!!!!!!!!!!!!!

• Review fromJohn G

  Date: 07/12/2024

  1 star
  No star,they don't get back to you. You have to do all the work for any damage done to your car. Can't leave zero stars.

• Review fromMonika A

  Date: 07/07/2024

  1 star
  This is an almost fraudulent operation. They lied, they dropped our insurance without a real explanation, which made us without coverage. As we wondered why they canceled it, they sent a letter telling us that we did not have enough money in the bank, which was untrue, since I had $40,000 in my bank account, and the policy was in the amount of $394.

• Review fromKaren C

  Date: 07/04/2024

  1 star
  I was employed with Gallagher Bassett from 2006 to 2017. I took a promotion in 2007 and was told they would pay me $50000.00 a year but then when the day the paperwork was ready to sign they were oh we can only pay you $42000.00 a year an $8000.00 reduction. At the time I was new to ******** and I was single and needed a job. So I went along with it in desperation it took me at least 7 years to finally make the $50000.00 I was promised. I did not know at the time this was false pretense and illegal. But you only have 2 years to dispute and report it. So in the 7 years of promises and no raises but defiantly no lack of work I was screwed out of thousands of dollars Zero stars

• Review fromGlenn C

  Date: 06/17/2024

  1 star
  I dont know what has happened to this company, but the service is abysmal since they bought my original insurance broker, Major Hill. I dont understand why large companies eat up all the small ones & then provide horrible service to their clients. I almost had to CLOSE my business because no one at this agency wanted to take the time necessary to find coverage for my 5 star business!Look at these peoples reviews!!!!! Unbelievable that they are still open. But I was able to find a small broker who was able to do in a week what Gallagher could not accomplish in two months. Do NOT waste your time with them, they are too big to care. I barely even got an apology for their inability to get my very successful business basic insurance! Small business is what built this country and these big companies better stop thinking theyre invincible, just because they are.big. The list of angry customers is growing. Maybe you can fix it, but you have to care. And you dont seem to.

• Review fromjason c

  Date: 06/11/2024

  1 star
  save your money and time its not even right that this company can even think to represent the unions !!! alot of bs with these people save your money go with somebody else