Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window Installation

Feldco Windows, Siding & Doors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Window Installation.

Reviews

This profile includes reviews for Feldco Windows, Siding & Doors's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Feldco Windows, Siding & Doors has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.81/5 stars

    Average of 178 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromwardell f

      Date: 05/21/2024

      5 stars

      wardell f

      Date: 05/21/2024

      Good job!!! The installation was quick and professional, all in 1 day! I am pleased with The job well done. The workers were also very courteous!!!

      Feldco Windows, Siding & Doors

      Date: 05/28/2024

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromJames F

      Date: 05/08/2024

      5 stars

      James F

      Date: 05/08/2024

      What a team, from sales to the installers, very happy to answer all my questions and perfectionist to detail. I'm very happy with my experience and will be telling all my family and friends.

      Feldco Windows, Siding & Doors

      Date: 05/28/2024

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromKeely W

      Date: 05/08/2024

      1 star

      Keely W

      Date: 05/08/2024

      This company needs to be reported for fraud!! I called feldco for roof repair for my mother who is a 76 year old senior citizen, and was told they only install new roofs. I agreed to an estimate. After **** came for an estimate, he reported one price. I got financing that day through ***** Fargo and signed the contract. The salesman then called back AFTER the estimate and said more money needed to be added to the contract. I agreed to an additional $1300 be added on to a problem he said he didnt notice because someone else needed to come out to inspect my roof. that man said it would not be a problem and no cost would be added. It was a frustrating but finally they came to repair my roof. As soon as they repaired the roof **** called and said an additional $2300 would be needed now and to sign the paperwork to Indicate I was pleased with the roof. If I did not get this call from him asking me for more money, ($2300) I would have signed his paperwork. It has not been 30 days and the shingles are flying upwards, my inside ceiling is turning brown from a lack of flashing that was not included and my gutter was smashed and now gushes water against my house. This has been a nightmare since the estimate. I wish I would have come here first for their F rating before contracting this company. Feldco indicated I need new wood and would replace the old wood, but has only showed me pictures of the wood taken out. I asked **** to show me the pictures of the wood replacement but he still hasnt responded. Ive been threatened that my account will be turned over to another department now. They only want to do things their way and not listen to the consumer. This company is not working for the customer but to steal money. ********************

      Feldco Windows, Siding & Doors

      Date: 05/09/2024

      Thank you for your feedback. Our goal is delighting every customer, I apologize that you have experienced issues with your roofing project. What you are describing is not the norm and the complaint has been escalated to the management team to work with you on a solution.
    • Review fromJOHANNA C

      Date: 04/30/2024

      5 stars

      JOHANNA C

      Date: 04/30/2024

      Courteous, professional, respectful, patient, fast and efficient!! I highly recommend Feldco!!!

      Feldco Windows, Siding & Doors

      Date: 05/01/2024

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromRetina K

      Date: 04/29/2024

      1 star

      Retina K

      Date: 04/29/2024

      The sales rep ******** a 3-D model of the windows to demonstrate their par excellence in comparison to other windows. But the windows do not stand up to the presentation or quality. I purchased 8 double hung windows and have had to call twice for repair of the same window that has cracked the same way. I had to pay $58 just for the tech to come out and this was a few years ago. I called again because the window has cracked in the same way AGAIN and another window has the same starting crack. In addition, there are two larger size double-hung windows that the **gas or seal has been broken, that leaves an iridescent stain on the windows. In addition the locks are becoming faulty which is a HUGE issue. In order to have the windows fixed which are defective, it now costs me $125 per glass and $30 per lock and a fee for the tech to come out and replace it. How is this a lifetime warranty when the customer is paying for everything? The ********************** are faulty. The explanation of the lifetime warranty is leading and not explained thoroughly.

      Feldco Windows, Siding & Doors

      Date: 05/05/2024

      Thank you for sharing your concerns. We apologize you are having issues with your older product. Your situation has been brought to management's attention and they will be reaching out to help resolve.
    • Review fromRobert S

      Date: 04/29/2024

      5 stars

      Robert S

      Date: 04/29/2024

      From the first phone call to the end everyone at Feldco was awesome. Such a professional company in so many ways. The salesman was great. The install crew was great. They were fast and efficient. All the windows and door look incredible. Will definitely recommend to anyone looking for windows and doors.

      Feldco Windows, Siding & Doors

      Date: 04/30/2024

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromMichael W

      Date: 04/23/2024

      5 stars

      Michael W

      Date: 04/23/2024

      You all provided excellent service, I use you all most often for window service ??

      Feldco Windows, Siding & Doors

      Date: 04/24/2024

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromDawn D

      Date: 04/23/2024

      4 stars

      Dawn D

      Date: 04/23/2024

      The product is great quality and the service is excellent.

      Feldco Windows, Siding & Doors

      Date: 04/24/2024

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromNatalie S

      Date: 04/11/2024

      1 star

      Natalie S

      Date: 04/11/2024

      My experience with Feldco's window installation was a complete disaster, riddled with a litany of issues that left me deeply dissatisfied. Not only did they fail to measure correctly, leading to extensive delays, but the actual installation was a testament to their lack of professionalism and attention to detail. The gaps in the vinyl were glaringly obvious, allowing drafts to seep through and compromising the energy efficiency of my home. Moreover, the windows were marred by chips and cracks, indicating a careless handling of materials. Beads of caulking were haphazardly applied, marring the appearance of the windows and suggesting a rushed and sloppy job. The mess left behind was staggering, with debris scattered throughout my home and no attempt made to clean up properly. To add insult to injury, they even managed to crack a bottle of Windex during the installation process, further highlighting their incompetence and lack of care. Overall, my experience with Feldco was a nightmare, and I would strongly advise against using their services.

      Feldco Windows, Siding & Doors

      Date: 04/12/2024

      Thank you for making us aware of your issues. We apologize you your experience has went the way that you describe. That is definitely not the norm. Upper Management is aware of your situation and is reaching out to find a solution to your problems.
    • Review fromKevin Z

      Date: 03/29/2024

      1 star

      Kevin Z

      Date: 03/29/2024

      Quality of product is awful. For years I noticed a bluish hue on one of my windows thats been opened two times. I called FELDCO and they told me the seal gave out. They did not explain in depth about the limited lifetime warranty when the salesman sold me the windows. Bottom line they wanted around $250 to fix their defective window. They also said the company that made my windows for them was out of business. This is totally unacceptable!

      Feldco Windows, Siding & Doors

      Date: 04/01/2024

      Thank you for your feedback. We apologize for the issues you are experiencing. This has been escalated to management, so they can work on a solution with you.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.