Reviews
This profile includes reviews for Auto Shipping Group's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 297 Customer Reviews
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Review fromRichard C
Date: 05/02/2025
1 starThey gave me many verbal assurances up front. Trusted and reliable shippers, insured against damage, blah blah. Assigned my shipment to somebody without telling me who or providing any info other than I had to pay the driver ******* in cash when my car arrived. The car arrived with a damaged tire that was done in transport. The driver says we don't cover tires. *** says we are just a broker. What happened to trusted and reliable shippers? ***** to replace a tire that was damaged by the shipper and nobody will step up. I would have thought *** could exert a little pressure on THEIR trusted partner to pony up a very reasonable repair cost. Do yourself a favor and look elsewhere.Review fromAustin A
Date: 05/02/2025
5 starsAustin A
Date: 05/02/2025
***** was absolutely excellent at her job. She kept me informed every step of the way getting my truck back home!
Auto Shipping Group
Date: 05/06/2025
Thank you for your kind feedback! Were delighted to hear that we provided excellent service and kept you informed every step of the way. If you ever need transport assistance again, were here to help!Review fromKaren W
Date: 04/29/2025
5 starsKaren W
Date: 04/29/2025
Car was shipped from **************** to *******. All good and a day earlier than expected. Definitely would recommend them.Auto Shipping Group
Date: 05/02/2025
Thank you for your review! Were delighted to hear your vehicle made it ahead of schedule, and we appreciate your recommendation. We look forward to serving you again whenever you need reliable, timely transport.Review fromGeorge W
Date: 04/29/2025
5 starsGeorge W
Date: 04/29/2025
******** and ******* were amazing! Placed my order on Thursday, car was picked up on Saturday and delivered on Sunday. From ******** to *****!*. *******Auto Shipping Group
Date: 05/02/2025
Thank you for choosing us and for highlighting our excellent service! Were thrilled your vehicle journey went so smoothly. Your feedback motivates our team to keep delivering fast, reliable transport. We appreciate your business and look forward to helping you again in the future!Review fromHailey Y
Date: 04/22/2025
4 starsHailey Y
Date: 04/22/2025
***** was wonderful to work with. Quick and efficient car shipping!Auto Shipping Group
Date: 04/24/2025
Thank you for your kind words! Were delighted we made your experience seamless and that your vehicle arrived quickly and efficiently. We appreciate your trust in and look forward to assisting you again.Review fromRoberta S
Date: 04/21/2025
5 starsRoberta S
Date: 04/21/2025
I was looking for a company to transport my vehicle from ******** to **********. I found auto shipping group through the Better Business Bureau. I liked the way people reviewed their service and the way the company sounded. I gave them a call and was in contact with ******* ******** under my order number ********. ******* gave me number one on personal service. We talked for a while decided when we could get my car moved and it was set up within the same day, the car was picked up this past Friday and delivered this morning over the holiday weekend to my cousins house in ********** over the course of a total of 36 hours, which is amazing . The driver **** was very Customer oriented as well making sure that we knew where he was, asking if we had any questions and just keeping us in the loop as he traveled forward. If I was in need again in the future I would definitely use auto shipping group and I recommend them with five gold stars. I was very pleased with the service I received.Auto Shipping Group
Date: 04/24/2025
Thank you for sharing your experience and for the five-star recommendation! Were thrilled we could provide top-notch personal service and coordinate your transport so quickly. Your trust means a lot, and we look forward to assisting you again whenever you need reliable auto shipping.Review fromWade J
Date: 04/18/2025
5 starsWade J
Date: 04/18/2025
Excellent customer service. Quick ******************** and friendly carriers. Would use them again.Auto Shipping Group
Date: 04/24/2025
Thank you for your feedback! Were glad you enjoyed our excellent service and fast shipping. We appreciate your trust and look forward to serving you again.Review fromDavid C
Date: 04/16/2025
5 starsDavid C
Date: 04/16/2025
They were so nice on the phone, and they picked up my vehicle before I even got there and were already on route to drop it off. If you want a company that makes you feel good and look good, this is the company to go with.Auto Shipping Group
Date: 04/24/2025
Thank you for your kind words! Were thrilled our friendly team and swift pickup made your transport seamless. We appreciate your trust and look forward to serving you again.Review fromSarah M
Date: 04/14/2025
5 starsSarah M
Date: 04/14/2025
Ms. *** is ***************** integrity next to none. Shipped my vehicle from ****** to **************** very nicely No issues You'll be ******************* with the services provided. ***** MAuto Shipping Group
Date: 04/18/2025
Thank you for entrusting us with your vehicle. Were thrilled to hear everything went smoothly and that our teams integrity and service exceeded your expectations. We pride ourselves on delivering reliable, hassle-free auto transport, and we look forward to assisting you with any future shipping needs. Safe travels!Review fromMichael N
Date: 04/14/2025
5 starsMichael N
Date: 04/14/2025
Very happy I chose Auto Shipping Group to ship a car from ********** to ************************* was recommended by a friend who worked with her before. I will be using them again to ship a car from ******* to ***********.Auto Shipping Group
Date: 04/18/2025
Thank you for choosing us to ship your vehicle! Were delighted to hear the experience went smoothly and appreciate your referral. Safe travels, and thank you for your continued trust in our services!
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