We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Laser Cosmetic Services

Chicago Liposuction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Laser Cosmetic Services.

This business has 2 alerts

Complaints

Customer Complaints Summary

  • 47 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/30/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I sought out a procedure from Chicago Liposuction in *********, but they stated their surgery office was located in **. I had sent photos of my body and spoke to staff about procedure I wanted. I was told it would be 12k-15k, Im not quite sure. I have a receipt stating I owe under $7k. So I paid just about half for a procedure I never got. When wanting to change my info or change procedure I was told I had to talk to someone in charge and not reception, but wasnt transferred or given a number. As Covid past and I lost my job I didnt reach out, but now Im more stable and called to make more payments and no one is picking up. No email responded to. The Doctor was ****************** MD and I spoke to **** ****** and ******* ******** for my procedure.

  • Initial Complaint

    Date:12/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got an estimate for a treatment on my legs. I put $1000 down to lock in the price. I had to have emergency surgery nonrelated incident. When they call me to schedule an appointment. I just out of the hospital I told them that I was unable to get any work done. Until I recover. I asked for the money back they said they would refund it but never got the money back. I have been trying to contact them, but I can't get hold of anybody. I been searching in the web. I think they closed without contacting anyone.

  • Initial Complaint

    Date:06/05/2024

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've been trying to find someone to speak to for about a year about my results and just found out that they were closed. I had Lipo 360 and paid $6,000 and I did not get the results that I paid for. When I had the procedure done on 12/5/22 I had a follow up 3 months (March) later nothing had changed. I was told that the results will show in 6 months. Six months later (September) I went and they told me that the results will take will take a year and that I gained weight that's why my results were not good. I had not gain or lost any weight. They told me that can do another procedure for $2,500 and I said why would I pay that when I paid $6k and didn't get the results I paid for. I was told "well we have to pay the surgeon" So I told her to pay him out of her pocket since I already paid and didn't receive the results. I tried calling them again in Nov 2003 and I found out the place was closed. I want to know what can be done about getting my refund because I can't get in touch with anyone. Can we do a class action law suite against them?

  • Initial Complaint

    Date:05/30/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business closed down without sending me any information or saying they were going to close they were taking money out of my bank account for the surgery I never got, I so when I was ready to get the surgery the place had closed down I emailed no answer so I began to call no answer because when I did it had a funny sound once the phone rang it went to make a loud scrambling sound . I then called the creditor who was taking the money the lady acted as if she was going to help me but she never did I was sent to phone after phone after phone. I made a dispute now they are saying I have to file something else . Its been very hard to get this handled. Ive paid almost 1500 into this with no surgery. They are saying they want money but who am I paying it to when I never receive services ?

  • Initial Complaint

    Date:05/07/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid a deposit for Chicago Liposuction to correct an issue caused by my original surgery from them. Due to my moms passing I opted not to proceed and requested my money back. I was told I would get my refund - that was November of 2023. I called several times after that but got no response. I later found out through yelp reviews that they were closed.

  • Initial Complaint

    Date:02/07/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid a $200 deposit for fat removal and was unable to have surgery due health issues

  • Initial Complaint

    Date:12/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I prepaid &****** for 2 procedures that were scheduled in Nov and early Dec 2023. When my procedure date was approaching I could not get a call back or get with anyone from Chicago Liposuction. I later learned though some research online they suddenly closed. I spoke to Dr ******* office in Barrington ( who performed my original procedure in September 2022) at CL and I was told that he parted ways with Chicago Liposuction and he did not receive any payment from them for my scheduled procedures. I then called the number on CLs voicemail and it was another doctor seeing if I wanted a refund or wanted a new doctor to perform my procedure, Dr ******* I said Id prefer a refund at this time. Then they put me in touch with a woman named ******* who told me it would take some time to look into my refund because it was prepaid in October of 2022. I have not been able to get in touch or get a call back or email back since. That was months ago.

  • Initial Complaint

    Date:12/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 3/10/23 I did have liposuction done. It cost me $14,000. I went back for my 6 months check up. There was still some areas that didnt look right. They told me to rub the areas a few times per week. I had an appointment scheduled for today in ********** and the building was empty. They said at my 6 month check up that they will review my results and let doctor know so they can fix the issues. All I want is to look ok. Where can I go and have them pay for it to fix my issue?

  • Initial Complaint

    Date:11/29/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had liposuction with skin tightening on my arms on February 15, 2023.The results were awful! I was told at my 3 month follow up that they would correct the procedure but I had to wait until 9 months before we could discuss what they were going to do to fix this situation. I show up for my appointment on November 29, 2023 and the place is closed and office is empty!So what do I do now. I'm out $7,000.00 and things are worse now then they were before!

  • Initial Complaint

    Date:11/26/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 8-11-2022, I paid $6500 for a liposuction procedure from Chicago Liposuction.Shortly thereafter, I was diagnosed with a life-changing disease in my spinal cord that required immediate surgery and a long rehabilitation period afterward.Due to this, I canceled my procedure and was told I would receive my money back within 30 days.They did not refund my $6500 payment. I have tried multiple times to get my money refunded to no avail.I have now hired an attorney to assist in getting my money back, and his firm ***************** has contacted Chicago Liposuction's attorney. They gave guidance that they hope to return my money soon, but it may not be until 2024.The next step is small claims court which I file a case with this week if the money is not refunded in full.

Chicago Liposuction is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.