Reviews
This profile includes reviews for Crash Champions, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 104 Customer Reviews
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Review fromMaria S
Date: 12/28/2022
1 starMaria S
Date: 12/28/2022
This company has an employee by the name of *************************** She gave us a quote for a repair on the headlight that was broken and she quoted ** $2800 her quote listed a bunch of fraudulent fees
Crash Champions, LLC
Date: 11/22/2024
Were sorry you arent pleased with your Crash Champions experience, *****. We strive to make sure our customers are satisfied. We invite you to reach out to us at ******************************************************************** so we can get your feedback.Review fromShellie J
Date: 12/08/2022
1 starShellie J
Date: 12/08/2022
This company had my truck in there for fender damage, had to take it back in because my truck had spots that didn't have paint, and after second visit my truck had Runs in the paint!!!! it never got fixed!!!! I have to many things to do then to run and get my truck dropped off over and over again for substandard unprofessional work that's never done right. now the plastic trim around the headlights is broken loose again and they won't return my phone calls!!!! and I am telling everyone I meet to never go here!Crash Champions, LLC
Date: 11/22/2024
Were sorry you arent pleased with your Crash Champions experience, *******. We strive to make sure our customers are satisfied. We invite you to reach out to us at ******************************************************************** so we can get your feedback.Review fromMiriam S.
Date: 11/05/2022
1 starMiriam S.
Date: 11/05/2022
Crash Champions car repair shop is a Crash and Burn place. Please do not take your car for repairs here unless you want to waste your money and time. I went to this place for car body repair as it was recommended by my car insurance (Geico). This is one of the worst car repair shop that I have ever dealt with. First off, they never provided status and let me know what was going on and what was being repaired. I finally called them 3 weeks of waiting and they were going to hold my car for 3 months as the part was going to take that long to get it. I understand that there is an issue with the supply chain. However, I should be able to take my car as it was safe to drive. It took 3 months to get the part and they never called me to update me on the status. I kept calling them every week and no one ever gave me a straight answer or status. When they got the part, they called me to bring in the car. I took time off work to drop off the car, and when I arrive at the place, I waited for 1/2 hour for them to tell me that they did not have all the parts and I have to wait for another day for them to figure out if the parts can be re-ordered. After 2 days, they still did not call me and when I called, they gave me the round around. So, I really don't know when my car will be finally fixed. I can only imagine what happens to those customers that really have to have their car. I feel like I spent the past 12 weeks wasting time calling for status and for Crash Champions to get their act together. I want to believe that they could do better, and it is not happening. Update 11/5: my left mirror is still not fixed & now am getting the next run around that they will get a new part to fix it. Is been 5 months since my accident & I've lost so much time getting my car fixed. Never again going to this place.Crash Champions, LLC
Date: 11/22/2024
Were sorry you arent pleased with your Crash Champions experience, ******. We strive to make sure our customers are satisfied. We invite you to reach out to us at ******************************************************************** so we can get your feedback.Review fromWendy S
Date: 11/03/2022
1 starWendy S
Date: 11/03/2022
Do not use!! they blame their wrong doing on the car been old. took it to fix a bottom door dent and now none of my doors open or close with the remote. Service king in Antioch,** is telling me they are going to take it to *** and bill me for it because my car had a lot of electrical issues when i took it in.. NOT SURE SINCE NEVER HAD ANY ISSUES WITH THE ELECTRICAL SYSTEM OF THE **** my doors were working when It went in not sure why after they fixing the door all the sudden my doors do NOT work. PLEASE DO NOT USED THEM.. SAVE YOU TIME AND ENERGY THEY WILL ALWAYS BLAME IT ON EVERYTHING ELSE BUT THEIR POOR WORK AND LACK OF CUSTMER SERVICE.Crash Champions, LLC
Date: 11/22/2024
Were sorry you arent pleased with your Crash Champions experience, *****. We strive to make sure our customers are satisfied. We invite you to reach out to us at ******************************************************************** so we can get your feedback.Review fromTamara N
Date: 10/23/2022
1 starTamara N
Date: 10/23/2022
I would love to give a heads up about this company. My insurance company, Allstate, set me up to go to this repair shop for the scratch on my door and a grinding window that no longer worked after my car was hit. I was told on the day of my appointment I would be taking my car to them to be dropped off for 4 days and an employee would be driving me back in one of their cars. That did not happen. I drove my car there and I was told there wasn't anyone that wanted to help me get back home and I waited quite a while before they sent out a ***************** in his early 20s to ride with me while I drove my car back home and he would drive my car back to the repair shop, which is 20 min away. They did a great job on the paint and repair and I let them know that. However, after driving my car the second day, my car was jerking, quite heavily. I called Crash Champions to let them know that I was not having problems with my car and it was undrivable now. They told me that they were not liable for anything other than what I had the car there for, which was the paint and window. I want people to know that if you take your car to a repair shop that they are not responsible for anything that happens to your car while it is in their "care". Your repair sbop and Allstate will not be there for you. Whether it is damage they cause or damage that is caused by hail storms while you're car sits out in the elements. I also have a charge on my receipt for code check 110 dollars, which I asked them and they said they do it on SOME cars. I talked to **** and he gave me a second, more revealing, receipt of the code check. It was not a fluid change issue as they lied. So, it was for a shift solenoid and they cleared the code. Why a code check on a car repair for paint and window fix? Did that kid drive my car improperly? Why not tell me you did the code check and charged me? Why throw away a new bottle of water charging me 5 dollars and call it hazardous waste, ****?Crash Champions, LLC
Date: 11/22/2024
Were sorry you arent pleased with your Crash Champions experience, ******. We strive to make sure our customers are satisfied. We invite you to reach out to us at ******************************************************************** so we can get your feedback.Review fromAnthony C
Date: 10/17/2022
1 starAnthony C
Date: 10/17/2022
On October 17th I was send to Service King on *************** in *********. I arrived there and the Lady on the Desk made me wait for her until she felt like it to speak to me. She called the Rental Place and later call me over to Sign some liability papers. While I was reading the paper she explained to me that Since my Vehicle is"Old" they will use Junk Yard pieces on **************** she calling my Vehicle Old is an insult. My vehicle is a 2012 ***** Equinox and I bought it used from a dealership and is in flawless conditions. A caring customer ********************** associate does not insult a customer vehicle. Also what type of Business still in business by Fraudulently replacing vehicle parts with Junk Yard Parts? If you Value and Care about your Vehicle Stay away from Service King *********** *** in ********* and any of their locations. If you're looking for a caring Business, look Elsewhere cause this Location and this business are not polite. DO NOT TRUST SERVICE KING.Crash Champions, LLC
Date: 11/22/2024
Were sorry you arent pleased with your Crash Champions experience, *******. We strive to make sure our customers are satisfied. We invite you to reach out to us at ******************************************************************** so we can get your feedback.Review fromSteve M.
Date: 09/26/2022
5 starsSteve M.
Date: 09/26/2022
The folks at Crash Champions are
superb. They are extremely an outstanding, knowledgeable,
very professional auto body repair facility. An
important aspect of this facility is that they will
stand up for their customers against the
occasional auto insurance company that wants
their customers to use the lesser quality,
inexpensive parts in order to save the insurance
companies money. Crash Champions also repair the smallest detail, returning vehicles to customers in show room condition. Todd P. is the manager, and Brady is the Service Advisor as well as the rest of the associates, including the receptionist Daniela provide the highest quality auto collision
repair in Northern Colorado.
Steve M.Crash Champions, LLC
Date: 11/22/2024
Were sorry you arent pleased with your Crash Champions experience, *****. We strive to make sure our customers are satisfied. We invite you to reach out to us at ******************************************************************** so we can get your feedback.Review fromAmy S
Date: 09/08/2022
1 starAmy S
Date: 09/08/2022
Used previously damaged parts on my vehicle and called New!Crash Champions, LLC
Date: 11/22/2024
Were sorry you arent pleased with your Crash Champions experience, ***. We strive to make sure our customers are satisfied. We invite you to reach out to us at ******************************************************************** so we can get your feedback.Review fromDonna S
Date: 09/05/2022
1 starDonna S
Date: 09/05/2022
BEWARE DO NOT GO TO CRASH CHAMPIONS CLEARWATER FL.
They did not repair my wrecked new vehicle with all new parts. Left holes inside body of car said they replaceed floor underneath with new and did not then charged insurance for it.
Trunk was off center Door was off. They used Bondo and tape to fix inside body of vehicle.
It was a mess my insurance ended up having me take it to another repair shop the insurance ended up totaling my car because the repairs were so bad it was going to cost more than it was worth to fix it all over again do not go to this shop Crash Champions. I have pictures I will post them on Google.Crash Champions, LLC
Date: 11/22/2024
Were sorry you arent pleased with your Crash Champions experience, *****. We strive to make sure our customers are satisfied. We invite you to reach out to us at ******************************************************************** so we can get your feedback.Review fromJacque V
Date: 09/02/2022
2 starsJacque V
Date: 09/02/2022
Arrived to pick up my mom's car and met an inappropriate conversation about black people's hair. One of the employees had just gotten her hair braided and walked past me, saying she loves my hair (Locs). Immediately, **** at the front desk, ******, then insists that this young women's hair is better now that it was done. ****** continued to explain she would wear wraps on her head as if it were a bad thing and also said "it didn't look nice" and "her hair looked nice because she has it done now." ****** says, "we kept telling her" For quite some time that the young woman needs her hair done, even so to the extent of searching the internet for hair styles for her. ****** found the Locs style (like mine), but the girl explained Locs, extension braids and weaves are different, she sounded frustrated. Out of nowhere a ************** jumps in the conversation just as I had wished to end it. I could sense the unease of the young woman hearing them tell two complete strangers all of this as she took her leave to get the car. My mom (and I after being silently resigned) expressed that the young woman's hair was beautiful regardless; also tried to help to explain that not all black hair is fake hair (extensions/weaves) as my hair is natural, coiled, tendrils of my own hair (Locs). ****** responds saying "all of them are fake hair" implying that all black hair styles were fake. ***** then exclaimed that he thinks the young woman's hair looks nicer than "DREADS" and the difference between "styles is one looks nappy and messy and the other looks neater". Taken aback by his gumption to say this to my face without a hint of restraint, I corrected him while also informing him the term dread is for *************** not lovely Locs. After being completely disrespectful, they both rant about hair prices and his girlfriends $3000 spend on hers as if to establish normalcy in the conversation. Leaving, I noticed the young woman teary eyed as she gave us the keys, so we tried to comfort her.Crash Champions, LLC
Date: 11/22/2024
Were sorry you arent pleased with your Crash Champions experience, **********. We strive to make sure our customers are satisfied. We invite you to reach out to us at ******************************************************************** so we can get your feedback.
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