Consumer Finance Companies
OneMain Financial Group, LLCHeadquarters
Reviews
This profile includes reviews for OneMain Financial Group, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 2,735 Customer Reviews
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Review fromRomero H
Date: 07/26/2022
5 starsRomero H
Date: 07/26/2022
I think One Financial is great. Great Customer Service ,Great Experience and Great Solutions . Zuleyma was brilliant and i'd highly recommend to my family and friends. She deserves a raise if she didn't get one all ready a real asset to this company I'm sure if its is but she made it easy for me and still does not a scam she s worth it and im a happy customer.
OneMain Financial Group, LLC
Date: 08/01/2022
Hi Romero! We love hearing about your experience. Thank you for the feedback. We're in your corner. -ASReview fromCynthia W
Date: 07/26/2022
1 starCynthia W
Date: 07/26/2022
**WARNING** PAID IN FULL, NO TITLE!
I paid my car off in Jan 2022, and my account was in good standing throughout my business with them. It is now late Jul 2022 and i still do not have my title.
One Main Financial dropped the ball in correcting an error that was made at their ******** TX office #4200 formerly on the West end of Westheimer Rd. I completed a change of address about three years prior to my payoff but they sent my release of lien to the DMV with my previous address on it. So, someone else 5 mi away is sitting in a parking lot with my title hoping to score a Lexus convertible. By the way, I get regular solicitation mail from them but I cant get my title sent to the correct address.
Instead of offering to fix the error, and get my title to me they want me to take off work to go into the DMV, take a number, wait to be called to the window, and PAY AGAIN for my title. I say send the supervisor of the person who made the error to go stand in the line to get my title and deliver it to me.
They have zero accountability or sence of ownership for their failure in this matter, but I'm not letting it slide. The operations executives, board members, and shareholder should be made aware of how poorly their business is being conducted in the field.
ONE MAIN FINANCIAL, I WANT MY TITLE. YOU OWE ME A TITLE SENT TO THE CORRECT ADDRESS. ITS IN THE CONTRACT. YOU ARE IN BREACH.
CC: Alberto ********* Executive Call Services-ShellyOneMain Financial Group, LLC
Date: 07/27/2022
Hi Cynthia. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -ASReview fromTammy C
Date: 07/26/2022
5 starsTammy C
Date: 07/26/2022
it was a wonderful experience to work with Maya from the ********** SC storeOneMain Financial Group, LLC
Date: 07/27/2022
Hi Tammy! We love hearing about your experience. Thank you for the feedback. -ASReview fromRenee C
Date: 07/25/2022
1 starRenee C
Date: 07/25/2022
They will steal your money and then claim you never paid.OneMain Financial Group, LLC
Date: 07/28/2022
You will be contacted by the appropriate organization.Review fromDaniel S
Date: 07/25/2022
1 starDaniel S
Date: 07/25/2022
Got a secured loan with them (car is collateral) was told while signing the terms, that I could come back in 4-6 months after to get my car back and make it an unsecured loan. Went back in and was told that I needed to pay $4,000 to get my car off the loan. Now I'm 1 year and 2 month into it, and haven't missed a payment and it's still the same story. I'll be happy once this high interest loan is paid off, because I certainly won't use this company again, and do not recommend them to anyone else.OneMain Financial Group, LLC
Date: 07/27/2022
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
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