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Business Profile

Mortgage Broker

Ruoff Mortgage

Headquarters

Reviews

This profile includes reviews for Ruoff Mortgage's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ruoff Mortgage has 60 locations, listed below.

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    Customer Review Ratings

    4.7/5 stars

    Average of 227 Customer Reviews

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    Review Details

    • Review fromDavid S

      Date: 09/23/2023

      5 stars

      David S

      Date: 09/23/2023

      Efficient and ********************** Ruoff Mortgage and ********************************* were key and trusted advisors contributing to the success of my home buying experience ! I Highly Recommend them for one's financing needs.

      Ruoff Mortgage

      Date: 09/25/2023

      Thank you for the kind words and 5-star review ***********  We are so grateful for the trust you put in **** and the Ruoff Mortgage team for your home buying journey and for your personal recommendation of our services.  Enjoy your new home!
    • Review fromKendra C

      Date: 09/21/2023

      5 stars

      Kendra C

      Date: 09/21/2023

      I had a fantastic experience using Ruoff for my home loan!

      Ruoff Mortgage

      Date: 09/22/2023

      We are so happy to hear that *************  Thank you for being our valued customer and the positive review.
    • Review fromArnett L

      Date: 09/21/2023

      5 stars

      Arnett L

      Date: 09/21/2023

      From start to finish Ruoff done an excellent job. They walked us thru the process and advised us the whole time. The software used for purchasing our home made it very easy.

      Ruoff Mortgage

      Date: 09/22/2023

      Thank you so much for the kind words and positive review.  We are glad we could provide you with the information you needed throughout the process and that you liked our Loan ****** app to assist you.  We hope we can serve you again in the future.
    • Review fromWill M

      Date: 09/08/2023

      5 stars

      Will M

      Date: 09/08/2023

      My guy wasn't pushy and genuinely wanted to make sure I knew what I was getting into

      Ruoff Mortgage

      Date: 09/11/2023

      Thank you Will for the positive review.  We appreciate you putting your trust in us for your mortgage needs.
    • Review fromTony K

      Date: 09/01/2023

      5 stars

      Tony K

      Date: 09/01/2023

      Working with them was the greatest decision we made throughout the entire home buying process. Made the process a breeze. Highly recommend!

      Ruoff Mortgage

      Date: 09/06/2023

      Thank you **** for taking the time to share your experience and the excellent rating.  We are honored to have the opportunity to partner with you on such an important process as buying a new home.  We appreciate your recommendation and look forward to serving you again in the future.  Welcome to the Ruoff family!
    • Review fromStephanie N

      Date: 08/28/2023

      5 stars

      Stephanie N

      Date: 08/28/2023

      Really enjoyed working with them! They made a possible stressful time a breeze. ******* walked us through every step & was such a delight to work with! What a great experience, choose them!

      Ruoff Mortgage

      Date: 08/29/2023

      Thank you so much for taking the time to leave us such a positive survey comment! We are so glad to hear that you enjoyed working with us and that ******* made the process a breeze. We strive to provide our customers with a positive and stress-free experience, and it's feedback like yours that helps us know we're on the right track. Thank you for your business and your kind words. We hope to work with you again in the future!
    • Review fromsusan c

      Date: 08/28/2023

      5 stars

      susan c

      Date: 08/28/2023

      we worked with ************************* and my husband and I could not have been more pleased!! She was always in touch with us thru the process and answered our many questions and put us at ease. She is truly an asset to Ruoff Mortgage!!

      Ruoff Mortgage

      Date: 08/29/2023

      Thank you so much for taking the time to leave us such a positive survey rating! We are so glad to hear that you and your husband were pleased with *****'s service. ***** is a valued member of our team, and we're so proud to have her. She is always willing to go the extra mile for our customers, and she takes great pride in her work. Again, thank you for your business and your kind words. We hope to work with you again soon!
    • Review fromShane B

      Date: 08/23/2023

      4 stars

      Shane B

      Date: 08/23/2023

      Enjoyed working with them. They were very responsive on any questions or concerns and were very patient with us as far as ** having our things together, mainly since it's been almost 25 years since we bought a new home. Would definitely recommend Ruoff for any mortgage needs.

      Ruoff Mortgage

      Date: 08/25/2023

      Thank you ***** for taking the time to share you experience with us.  We appreciate you putting your trust in us to help you after 25-years and are honored to have earned your recommendation.  Welcome to the Ruoff family!
    • Review fromJasmine K

      Date: 08/22/2023

      5 stars

      Jasmine K

      Date: 08/22/2023

      Everything was smooth. My agent ***** was really good in explaining everything to me as a first time home buyer. I highly recommend Ruoff.

      Ruoff Mortgage

      Date: 08/23/2023

      Thank you very much ******* for taking the time to provide a positive review and share your experience.  We know that communication is the key to making the mortgage process go smoothly.  We are glad to hear that ***** did a good job with this and helped you obtain your first house.  Thank you for choosing Mandi and the Ruoff Mortgage team for your mortgage needs. 
    • Review fromJ. V

      Date: 08/20/2023

      5 stars

      J. V

      Date: 08/20/2023

      Ruoff made our home purchase fast and easy. Our loan officer was knowledgeable and friendly. She did a great job keeping us informed through the whole process.

      Ruoff Mortgage

      Date: 08/21/2023

      **** thank you for taking the time to share your experience with us and for the positive rating!  We are grateful that you selected us to partner with you for your recent home purchase.  All the best, Ruoff Mortgage

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