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Business Profile

Mortgage Broker

Ruoff Mortgage

Headquarters

Reviews

This profile includes reviews for Ruoff Mortgage's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ruoff Mortgage has 60 locations, listed below.

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    Customer Review Ratings

    4.7/5 stars

    Average of 227 Customer Reviews

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    Review Details

    • Review fromChristine M

      Date: 10/07/2022

      5 stars

      Christine M

      Date: 10/07/2022

      Ruoff was recommended to me by a friend, and I am SO GLAD I went with them for my mortgage! I had a few issues that needed resolving, and they went above and beyond to help me resolve them and get the absolute best path to financing possible for my situation. I am very grateful to the entire team, and my loan ******** ******************** was simply amazing!

      Ruoff Mortgage

      Date: 10/10/2022

      Hello *********. We appreciate that you took the time to share your mortgage experience and your kind words about *****. Thank you for putting your trust in Ruoff Mortgage.
    • Review fromBrandon l

      Date: 10/03/2022

      5 stars

      Brandon l

      Date: 10/03/2022

      Everything was handled great. No problems throughout the whole process.

      Ruoff Mortgage

      Date: 10/06/2022

      Hi, *******. Thanks for taking the time to share your positive experience. We truly appreciate it!
    • Review fromJessika O.

      Date: 10/03/2022

      5 stars

      Jessika O.

      Date: 10/03/2022

      I enjoyed working with Ruoff Mortgage. Everyone was very helpful and answered all my questions in a timely manner.

      Ruoff Mortgage

      Date: 10/06/2022

      Thank you so much for your kind words, *******. We really appreciate you taking the time out to share your experience with us.
    • Review fromDarrell B

      Date: 09/23/2022

      5 stars

      Darrell B

      Date: 09/23/2022

      Everything was handled quickly and smoothly with no cicups! Happy with Cathe Music! She is the best!

      Ruoff Mortgage

      Date: 09/30/2022

      Thank you so much for your kind words, *******. We really appreciate you taking the time out to share your experience with us.
    • Review fromPenelope D

      Date: 09/22/2022

      5 stars

      Penelope D

      Date: 09/22/2022

      This was one of the best experiences I have ever had things went so easy and would recommend this company

      Ruoff Mortgage

      Date: 09/30/2022

      Hello, ********. We appreciate you taking the time to share your experience and provide your recommendation of Ruoff Mortgage. Thank you!
    • Review fromVickie H

      Date: 09/21/2022

      5 stars

      Vickie H

      Date: 09/21/2022

      ******** was absolutely amazing and made the whole process fun and easy!!!

      Ruoff Mortgage

      Date: 09/30/2022

      Hi, ******. We appreciate the kind words and are glad we could provide you with a positive experience!
    • Review fromBonnie R

      Date: 09/20/2022

      5 stars

      Bonnie R

      Date: 09/20/2022

      From start to finish, Ruoff Mortgage was phenomenal! They were always right on the ball and got our closing done as soon as they could! So needless to say, it was a very smooth process!

      Ruoff Mortgage

      Date: 09/30/2022

      Hi, ******. That's great to hear! Thank you for putting your trust in Ruoff Mortgage!!
    • Review fromRichard H

      Date: 09/15/2022

      5 stars

      Richard H

      Date: 09/15/2022

      Everything went smooth. Was kept well informed. In general, a great experience overall.

      Ruoff Mortgage

      Date: 09/30/2022

      ******************. Thank you very much for your rating! We are glad you had a pleasant experience.
    • Review fromEDWARD C

      Date: 09/14/2022

      5 stars

      EDWARD C

      Date: 09/14/2022

      This is my third mortgage with Ruoff. *********************, Senior Loan Officer in ***************, **, has been with ** through it all. I did price comparisons with Rocket Mortgage and others online and found Ruoff to be more honest and better prices. Online mortgages claim to have better rates; but by the time they do all the additions and slight-of-hand, Ruoff beat them every time. This one was a refinance and it was complete and closed within a week of sitting down with ****. My calls and emails were always returned quickly; even on nights and weekends.

      Ruoff Mortgage

      Date: 09/30/2022

      ****************. Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with us, again!
    • Review fromThomas C

      Date: 09/07/2022

      5 stars

      Thomas C

      Date: 09/07/2022

      **** and everyone at ruoff were very helpful and did everything they could to make it possible for me to get approval for the mortgage, I greatly appreciate everything they did for me, I would recommend them to anyone looking to buy a house!

      Ruoff Mortgage

      Date: 09/13/2022

      Hello ******. We appreciate you taking the time to share your experience and provide your recommendation of **** and the Ruoff Mortgage team. Thank you!

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