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Business Profile

Vitamins and Supplements

NutraStop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Reviews

Customer Review Ratings

2.67

Average of 48 Customer Reviews

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Review Details

  • Dec P

    Date: 03/14/2024

    Huge scam, will not answer emails or text messages. Made a fake label and never shipped

  • Terry H

    Date: 03/07/2024

    DO NOT USE! They will take your money and refuse to answer text or email.

  • RODNEY M

    Date: 02/17/2024

    Do not order from this company. they are a scam.

  • Chey P

    Date: 02/13/2024

    DO NOT ORDER FROM HERE! They are absolute garbage.. they dont refund you if you never get your item. Theyll hardly respond until they just stop. I have never in my life ordered from such an unprofessional business. They shouldnt even be a thing.

  • Jenny B

    Date: 01/28/2024

    Placed an order with NutraStop. Received part of my order. Have tried emailing them, texting them, messaging them all to no avail. Will not do business with them ever again.

  • Kyle A

    Date: 01/18/2024

    This company is trash. I ordered several items and was also charged shipping. It's been 10 days and they haven't even shipped it out from their location. *** has never received anything. They charged me and have not responded to my text, email, or chat. Those the only three forms of communication they have listed. I have reached out a total of 8 times and no response. This company is fraudulent. I have reported them to my credit card company as fraudulent and they have begun the investigation process from their fraud department.Zero out of ten. This company is trash and have donkeys working there. Do not waste your time.

  • Brooke H

    Date: 01/15/2024

    I'm extremely disappointed in this place. I placed an order three weeks ago. I received an order confirmation the same day and a shipment notification the following day. When I track my shipment, it STILL shows that a label has been created. I have emailed and sent messages through their website with no luck. I have tried their chat option. That was unsuccessful, as well. They did charge my credit card, of course. I simply want my money back. Either you have the product or you don't. Either way, just respond. I get the holidays are busy and maybe your swamped because you're a "small business" but to claim you have excellent customer service on your website and then provide none? I will be sure to tell everyone I know that this company is a scam. I called my credit card company and filed a dispute through them so they wouldn't pay the charge. When I went back to the website to answer some of the questions my credit card company was asking me, I got an email about 5 minutes later saying I had left something in my cart. I fell off my chair laughing. Do not do any business with this company.

  • Ronald B

    Date: 12/16/2023

    I have to say that after my experience with this company, I have a very hard time believing any of the negative stuff that people have said. The owners of this company had my order shipped to me within the same week that I ordered it. Which is saying a lot because they are a small family business and Im sure they are busy. I will definitely be ordering from these people again.

  • Priscilla M

    Date: 12/07/2023

    FRAUD! I never received either of 2 orders from the NutraStop totaling over $300 (+$26 in expedited shipping). I tried to contact them through ALL 3 methods provided - ALL A SCAM.1. Phone - that goes to the personal cell phone of the owner with an automated message to use the chat (NO RESPONSE).2. Chat - I sat on the chat for HOURS with multiple attempts and NO RESPONSE!!! All you get is yet another automated message we are experiencing higher volumes than normal. 3. Email - I sent multiple emails only to find out that it was once again the private email of the owner; there was again NO RESPONSE.This is a SCAM artist, not a business. He is completely FRAUDULENT!!! He ran away with my money and there is nothing left to do but contact my bank. At some point, something needs to be done about this man pocketing peoples money under the guise of the name NUTRASTOP! This is America and what he is doing is illegal, needs to be INVESTIGATED & SHUT DOWN COMPLETELY. My bank may fix it, but hundreds of people are all GETTING SCAMMED and no one is doing anything about it. I wasted countless hours and he knows people do not have time to take him to small claims court. On ****** it is one of the first places to appear for a variety of well know supplements. Someone needs to stop him!

  • Kaylan B

    Date: 12/06/2023

    I ordered creatine monohydrate over 2 weeks ago and still have yet to receive it. I was issued a shipping notice a week ago, but clearly there is a delay. For those of you who know, bodybuilders/powerlifters depend heavily on their supplement suppliers. And this company seems to let those people down time after time. I am now 2 weeks behind my creatine cycle and am going to have to make back a LOT of lost progress. Thank you Nurastop for s******* this up! Will not be using you guys again!!

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