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Business Profile

Vitamins and Supplements

NutraStop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Reviews

Customer Review Ratings

2.67

Average of 48 Customer Reviews

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Review Details

  • Matt P

    Date: 11/17/2023

    This place is a scam. I ordered a product and 16 days later the **** tracking code still says waiting to pick up item. I tried reaching out to them and got no response. Do not order from them!

  • John A

    Date: 11/14/2023

    I have ordered from here multiple times. I did encounter ONE issue with a delay however it was proven to be on behalf of the carrier - ***** After that I began selecting the insured and discounted *** option ($5) and have had ZERO issues. I had a few questions about their products and they always got back to me quickly and were soooo kind to me. Great business, the employees and owner who I have spoken to are amazing. I would highly recommend to anyone who is interested in purchasing supplements for their workout goals!

  • Kam D

    Date: 11/14/2023

    Great prices, I got my product quickly in great condition and had no issues. I read the negatives below beforehand and a kind woman named **** had no problem providing a thorough explanation for any and all questions I had. I typed in my email wrong when I placed my order but as soon as she fixed it I got a confirmation and they shipped it out the same day. Small fam business that Ill continue to support

  • Carlos F

    Date: 11/12/2023

    This company is great. I got exactly what I wanted in about 5 business days with step by step tracking information. Thank you team

  • Joshua M

    Date: 10/29/2023

    I've ordered twice from Nutrastop and both times have I received my order within 7 days or less... ********** I've ordered, I ordered through Affirm. I was never hit with extra charges, and always got free shipping. So far, this company has been great!

  • Rich C

    Date: 10/26/2023

    Supposedly small business is just full of excuses when it comes to shipping unpaid for quicker shipping and it came in same amount as time as free shipping. They sent package to shipping center and put it on hold even tho they received their money. If you pay for faster shipping all they do is print the label showing that as if it's already being sent but really held package until Monday that time I ordered on a Saturday and paid for shipping like they said to do it wanted sent that day but they really just printed lable. I ordered package last Friday and it should be arriving today it wasn't sent to shipping center until Tuesday. They get they're money and take their time to send your product! I hate liars I have spent almost 1000$ at this place. It seems that they sell pro hormone stacks and if you order 4 week cycles at a time it's like they take their time on purpose so it messes up your cycle trying to force you to buy your whole cycle length in one order but not everybody has $600 a pop for 12 week cycle at a time hence trying to time all my purchases to arrive on time but now learned you have to order 2 weeks in advanced to stay on program with your cycle ! I'm not supporting a "small business" tht doesn't care enough to send out their product in timely like how they got their money!

  • Shawn T

    Date: 08/25/2023

    This company has a bad rap i though I would give them a chance and one day I looked at my account and I had a unauthorized transaction so I texted and it seemed like I was a inconvenience for them I told them that there was a unauthorized transaction for over 65$ and they said that I signed up for monthly subscription I never did then they made a bogus return package invoice I said you just took the money last night how can it go out the next morning I never received a confirmation receipt or anything they said check my spam still nothing so they made a unauthorized charge to my account and said that I signed up for monthly subscription that is not the truth I ordered one time and they charged me again a month later with out my permission so I contacted my bank and they are doing a investigation on the charges SO BE VERY CAREFUL DEALING WITH THIS COMPANY AND THE FUNNY THING IS WHEN I SAW THE REVIEWS I WAS SHOCKED TO SEE HOW MANY PEOPLE WERE DONE THE SAME WAY DON'T DEAL WITH THEM AT ALL

  • Bonita W

    Date: 07/15/2023

    First of all I would like to apologize for all the negative comments I made about this company. The truth is, Ive not met a more classy owner . I was angry at ***** because my order took a longer time than usual. You know what it happens. I was very rude and belligerent. Each time they never responded in a negative way. They always apologized and asked what could they do to make it up. They had no control of the postal company. Each time I spoke with ***** he was very professional, even though I was cutting up like a $2.00 show dog. They always made it up. I apologize and I thank you for never loosing your cool. I have the utmost respect for ***** and his company. When they say kill them with.kindness he wins the award. Thank you Nutrastop!

  • Bryan H

    Date: 06/21/2023

    I was a little skeptical after I read theses reviews. I had already placed my ordered but it arrived in 3 days, nicely packaged and exactly what I ordered. Will definitely order from here again!

  • Aaron B

    Date: 06/07/2023

    Its been one year. One year since i ordered my supplements. It was marked delivered but not at my house. Then the next day the shipping company marked it as delayed delivery. Never delivered. Meanwhile over the last year Ive emailed and called and texted many time to no avail. Multiple promises of a new order but nothing ever shipped or received. Will change to a 4 star if they rectify this but it seems they have a habit of doing this to people.

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