We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Mortgage Lenders

Royal United Mortgage, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.73

Average of 566 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Anna M

    Date: 05/19/2025

    Amazing experience working with ******. Very delighted with his service and his availability would totally recommend.

  • James D

    Date: 05/15/2025

    ******* ******* did an excellent job for us as our Loan Advisor. He ensured a seamless process for us and was very transparent in what we were to expect during our process of refinancing. ******* had all the answers for us and always followed up in consistent and timely fashion. My wife and I highly recommend ******* ******* for your loan needs.

  • gary j

    Date: 05/12/2025

    very easy to work. Shae is the best everybody i talk to at royal united were great.

  • Bruce S

    Date: 05/10/2025

    Nothing but good to say about this whole process. I just did cash out refinance with **** ******** as my Loan Advisor. She helped me with every step from start to finish. Very responsive. Very helpful. Very nice. Very professional. Made the process so fast and easy Im still in disbelief. Thank you Royal United and especially **** ********. Thanks again. ***** ******, *******, *****.

  • Theresa D

    Date: 05/05/2025

    We were contacted by several mortgage companies, but once we spoke with ******** ******* we knew this was the mortgage company for us. He was helpful and friendly and made sure we understood every step of the process. We also asked many questions and ******** was patient with us and answered all of our questions. He made us feel more like a friend than a client. Thank you for providing us a great experience.

  • William S

    Date: 05/03/2025

    Outstanding service and professional thank you for everything it went fast to the closeing

  • Victoria B

    Date: 04/29/2025

    The only complaint I have is the paperwork seemed excessive, but other than that I thought the service was excellent. ***** and ******* were the best.

  • Ed K

    Date: 04/22/2025

    ****** ***** did an excellent job of walking me through the process. It was very easy and quick

  • Lucille M

    Date: 04/18/2025

    Wonderful people to work with very honest and kind. I would recommend them when you're looking to refinance

  • Ronald C

    Date: 04/15/2025

    ****** was VERY accommodating, even though I presented her with some unique problems. She was extremely patient and helpful, even when she had to have patience with my unique situation.

Royal United Mortgage, LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.