Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Medical Supplies

Pro Care Medical Supplies

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Supplies.

Reviews

This profile includes reviews for Pro Care Medical Supplies's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Pro Care Medical Supplies has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 13 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromNancy N

      Date: 02/06/2023

      1 star
      Called office, asked if we want what was previously ordered. My employee that had recently started ordering said yes. I asked who it was, called back immediately and canceled. Received order anyway 10 days later. Called and emailed to return. They said, no return policy due to Covid. Have played phone tag with same woman insisting that we have an overdue invoice. *************************************** They claim they have conversatin recorded. Bring it then. That would solve everything. *************************************************************** *** I will not spend the money to return these. ***********************
    • Review fromAngelle G

      Date: 02/01/2023

      1 star
      ********************* Speaking to Mark - gave us the run around about calling us for an order saying they are from a company that we already had an account with - which is not the case. We have never ordered from them. We requested a physical address to return the gloves to and it took an act of congress to get a physical address. I confronted Mark about the PO box addresses on the invoice not being the same, and could not be verified on line. Upon researching the website address, that too is scary. Again, an employee was given the wrong information upon the phone call **************** I will be returning the gloves with a return signature for proof of returning the items. YES BEWARE!
    • Review fromDawn T

      Date: 09/06/2022

      1 star
      We had the same experience. They trap you by claiming that they are getting information on an order and mislead the customer. I sent the product back and have the tracking number. We cannot reach them by phone. Now they are trying to charge a finance charge on top of it. PLEASE BEWARE! The level of deception is terrible and the cost is unfair!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.