Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Medicare

The Medicare Coach

Reviews

Customer Review Ratings

4.58/5 stars

Average of 74 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSteven G

    Date: 11/18/2023

    5 stars
    Medicare Coach delivered on everything they promised. They did the research, presented my options to me, made recommendations, and enrolled me in my chosen plans. The savings of time and money, and peace of mind were well worth the fee. I was equally satisfied with their review of my Part D options for 2024. I highly recommend The Medicare Coach.
  • Review fromJack P

    Date: 11/13/2023

    5 stars
    Very helpful. Made a complex decision much easier. Would highly recommend.
  • Review fromMichael W

    Date: 11/12/2023

    4 stars
    A valuable and responsive resource

    Pluses: Good organization to be able to ask questions about and get info concerning Medicare. I’ve used them for the past 3 years. The reports they provide summarize info I can get myself from the Medicare website. Medicare is very confusing and many of the rules and their consequence is neither obvious nor intuitive. Very helpful to have a real person to go over things with you.

    Areas for improvement: Their price point is a little high for the annual Part D review ($175). As I said, the general info they give you is available from the Medicare website.
    This year, there was an obvious discrepancy between reality and what was on the Medicare website. The Medicare website listed the annual price for a drug at over $11,000, when the Govt has set the price at $415/yr. That obviously impacted what my real costs would be to renew and use my current plan. In that case, what would be helpful would be a report that showed some options that could dramatically reduce my annual cost if I switched medication, for example, to a different drug (lower tier, generic, etc.) I know they can’t make medical recommendations. But having giving me info to discuss with my doctor would be helpful.

    But in any case, having a real person that I trust to go over my concerns and questions with is very helpful. That’s why I use them and will continue to do so.
  • Review fromChristine C

    Date: 11/12/2023

    5 stars
    With all the decisions in life to make, thank goodness there is Medicare coach. Made choosing medicare b and d choices so much easier.
  • Review fromSteve S

    Date: 11/08/2023

    5 stars
    I've been with my Medicare Coach for a few years now. Worth every penny. The money I've saved on the annual prescription review alone has exceeded the enrollment cost. No worrying about anything with Medicare. I'm a lifelong customer.
  • Review fromGreg M

    Date: 11/07/2023

    5 stars
    This is our third year with the Medicare Coach. Our experience has always been first class. With Medicare as complicated as it is, it's comforting to have the review completed by experts.
  • Review fromRon B

    Date: 11/07/2023

    5 stars
    I’ve been a customer of The Medicare Coach for 3 years. They have been extremely helpful navigating the confusing world of Medicare plan selection. I’m extremely satisfied with the results and highly recommend their services.
  • Review fromMary R

    Date: 11/05/2023

    5 stars
    We started our journey into Medicare with Medicare Coach and continue each year with our Part D review.
    The agents are fantastic! They are professional, very knowledgeable, kind and honestly caring.
    This is a team that is 100% about taking care of their customers.
    We highly recommend Medicare Coach!
  • Review fromWilliam H

    Date: 11/04/2023

    1 star

    William H

    Date: 11/04/2023

    Never got the promised ebook so gonna skip the seminar.
    Don’t trust them now they they got a friends contact info and didn’t stand up to their commitment

    The Medicare Coach

    Date: 11/06/2023

    Hi William, I reached out to you via email to advise that our back-end showed that your email server was blocking our emails. I also attached the free e-book to that email. We stand by our commitment and our word and hope you still choose to attend our free webinar. Again, thank you for referring a friend to our webinar.
  • Review fromKaren C

    Date: 11/01/2023

    5 stars

    Karen C

    Date: 11/01/2023

    I highly recommend the services that The Medicare Coach provide and they are work the cost. I count on the reliable and knowledgeable team at The Medicare Coach to steer me in the plans that are best for me during the annual prescription plan review. The choosing of Medicare plans is overwhelming with all the information out there. I also am very appreciative of the guidance given when choosing Medicare plan & supplemental based on my needs. The presentations that are availabe are also very helpful. Their help has made this process a lot less stressful for me.

    The Medicare Coach

    Date: 11/02/2023

    Karen, thank you so much for your recommendation and raving review. We are grateful you continue to choose the Medicare Coach every year for your Medicare needs. We are glad we can take the stress off!
    We look forward to working with you next year too!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.