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Business Profile

Pet Supplies

DubiaRoaches.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Supplies.

Reviews

Customer Review Ratings

4.22/5 stars

Average of 46 Customer Reviews

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Review Details

  • Review fromGrayson H

    Date: 02/25/2024

    5 stars
    My go to for feeders and enclosures, the customer service is incredibly run, super responsive and reliable

    the owner is fantastic and cares about his customers and the community he provides for
  • Review fromKasandra O

    Date: 02/25/2024

    5 stars
    Communicates well if orders delayed we had an emergency not shipping in extreme weather conditions etc.. Amazing customer service if your bugs are dead on arrival they’ll happily replace.
  • Review fromKristina M

    Date: 02/25/2024

    5 stars
    Never had any issues with getting replacement bugs. My 4x2x2 enclosure is fabulous. Nothing but great customer service.
  • Review fromAmanda A

    Date: 02/25/2024

    5 stars
    I've ordered live insects from several different companies but this one is the ONLY one who ever sent replacements when my insects died in transit. Absolutely the best company to feed my dragon!
  • Review fromTiffany T

    Date: 02/25/2024

    5 stars
    Excellent service, great feeders and fantastic deals! Definitely gonna keep buying from them!
  • Review fromSam D

    Date: 02/25/2024

    5 stars
    They are a great company that stands behind their products.
  • Review fromDerrick L

    Date: 02/25/2024

    5 stars
    Great company. Only place I trust for my roaches. Cheap and fast. They are super friendly.
  • Review fromKayla A

    Date: 02/25/2024

    5 stars
    They have always been great customer, high quality products, and extremely clean feeders. I have never had an issue with reaching customer service nor with an order and frequently get a free sticker!
  • Review fromANDREA D

    Date: 02/25/2024

    5 stars
    Absolutely love Dubia and will continue to purchase my reptiles food and supplies from them! They're better than any other pet supply and insect supplier in the country. And they actually care about your reptiles unlike PetSmart and Petco that are only in business for the money.
  • Review fromMikey M

    Date: 12/30/2023

    1 star
    Owner can't handle criticism. He'll block you on social media then cry about it on social media. Not the type of person I'd ever do business with. He also own ************

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