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Business Profile

Consumer Finance Companies

Eagle Financial Services, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consumer Finance Companies.

Reviews

This profile includes reviews for Eagle Financial Services, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Eagle Financial Services, Inc. has 98 locations, listed below.

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    Customer Review Ratings

    2.45/5 stars

    Average of 22 Customer Reviews

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    Review Details

    • Review fromMissy-Ann C

      Date: 08/02/2023

      5 stars

      Missy-Ann C

      Date: 08/02/2023

      Eagle finance maysville KY: they were extremely professional, & helpful, I will be referring people to them asap !

      Eagle Financial Services, Inc.

      Date: 08/03/2023

      On Behalf of Eagle, I would like to thank you for taking the time to reach out to us via the BBB regarding your positive experience. Customer satisfaction is without a doubt one of our core concepts here at Eagle. We truly appreciate your compliments and look forward to helping you with any future needs.
    • Review fromTonya W

      Date: 08/02/2023

      5 stars

      Tonya W

      Date: 08/02/2023

      Good and friendly environment, works with your every needs.. Thank you Eagle Loans.

      Eagle Financial Services, Inc.

      Date: 08/03/2023

      On Behalf of Eagle, I would like to thank you for taking the time to reach out to us via the BBB regarding your positive experience. Customer satisfaction is without a doubt one of our core concepts here at Eagle. We truly appreciate your compliments and look forward to helping you with any future needs.
    • Review fromDarryl H

      Date: 07/14/2023

      5 stars

      Darryl H

      Date: 07/14/2023

      Eagle loan company of Ohio is the place to go. They are fair, very reasonable, and always offer help in the most kindest Ways! Perfect transaction in every way possible.. this is the Portsmouth **** location. Very recommend it. Thank you so much Eagle loan company.!!!

      Eagle Financial Services, Inc.

      Date: 07/17/2023

      On Behalf of Eagle, I would like to thank you for taking the time to reach out to us via the BBB regarding your positive experience. Customer satisfaction is without a doubt one of our core concepts here at Eagle. We truly appreciate your compliments and look forward to helping you with any future needs.
    • Review fromClarence P

      Date: 06/06/2023

      1 star

      Clarence P

      Date: 06/06/2023

      Eagle finance was a big help to my family and I.But when situations got bad they wasn’t the same helpful company.I got severally injured at work on 01/10/08 and was off work for sometime with physical therapy, spinal injections.Going to different specialist receiving short and long term disability insurance that I paid for each week. I finally got surgery on 10/30/09 then long term expired and started workman’s compensation and on or around 07/24/09 token a loan from Eagle Financial Services at the sum of $2500.00 made the payments and workman’s compensation had a break in the their loophole and requested up dates by specialist and workman’s comp ceased had explained to them and took them paperwork and asked about the insurance on the loan with no response even asking multiple times.workman’s compensation started after all the deliberations so in or around tried going back to work on or around 2016 and tried to make payments to Eagle and all I got was that I need to speak to our financial department about my payments by this time I was behind a few payments with trying to catch up other bills and everyday expenses but made every effort so in 2018 my doctors and specialist advised me to go on disability still trying to work with Eagle about the payments with no resolution to the matter and when COID got serious and everything got shut down my wife’s in home daycare of 26 years got shut down and on 10/24/2020 there was a judgement in court for the amount of $11.047.30 @ 36% interest I went back to work on 07/18/2022 and the law firm of **** **** law started garnishing my wages at $217.50 a week and the first time that I got to speak to someone was10/19/2022 were I tried to work out a plan.I was told by Mr. **** **** that he wanted $5000.00 upfront before he would work with me and that he would send me an application to fill out to see what kind compromise or resolution that his clients and himself could consider to be fair to their clients

      Eagle Financial Services, Inc.

      Date: 06/13/2023

      Dear BBB: We do not comment on matters in litigation. If Mr. ******** would like to discuss this matter further, he may contact our attorneys, at the Law Office of Paul M******* at ***** ********* 
    • Review fromMichael S

      Date: 05/05/2023

      1 star

      Michael S

      Date: 05/05/2023

      Had a loan over 5 years ago and hit a financial disaster, the manager at the time was understanding and stated she would write off the loan and I would not be responsible for it as it had been a great customer before and understands my situation. A month later I filed bankruptcy but had to dismiss the case later because I had lose and to sell my only home. Fast forward 5 years and literally no communication from eagle beside the promise to write off the loan for 5 years and then they contact me demanding more than double the loan amount. I advised them of the manager conversation five years ago and the fact that there has been no communication for 5 years and I offered to settle for a lesser amount even though I was promised I would not have to pay anf they then turned it over to an attorney whose collection rep manager was then communicating with me and I offered to settle it even though they broke their original promise and didn’t contact me for 5 years and she said she would talk to the client and get back to me but again I was lied too and they just filed a civil action in court. I strongly suggest not dealing with this company, I will now deal with this through my attorney as this company cannot be trusted to do what they say or what they promised. Unbelievable how dishonest this company is.

      Eagle Financial Services, Inc.

      Date: 05/08/2023

      Dear BBB: We do not comment on matters in litigation. If ****************** would like to discuss this matter further, he may contact our attorneys, at the ********** of ************************* at **************
    • Review fromRobert K

      Date: 03/29/2023

      5 stars

      Robert K

      Date: 03/29/2023

      Totally easy process and the people helping are super nice.

      Eagle Financial Services, Inc.

      Date: 03/30/2023

      Thank you for sharing your positive experience.
    • Review fromRick S

      Date: 03/13/2023

      1 star

      Rick S

      Date: 03/13/2023

      Eagle Loan of Canton, Ohio likes to give customers the run around. This is a horrible company. My husband took a loan out and gave them his title to his truck. We currently owe $810 and have never missed a payment. Today he called them to ask what the payoff amount would be (especially since they charge an outlandish amount in interest). They quoted him the same amount as the final cost to finish out the loan. He also asked if he would receive his title back once the loan was completed and they said NO!! They didn't know what happened to it but that they would give him a paper stating that there is no longer a lien on the truck and he could PAY more money to the DMV to get his title. This is not right. He wants to know if he handed them a title why they can't return the same title and why does he have to pay to get his title again? As well as why there is not a different amount per payoff if paid early? Never, never, never do business with this shady business. Businesses like this take advantage of people when something goes amiss in their life...

      Eagle Financial Services, Inc.

      Date: 03/16/2023

      ****************, we apologize for any misunderstanding. We spoke with the branch manager, and the procedure for lien releases are what is called a electronic quick release. A letter is provided to the customer, and the customer presents this letter to the **** The physical title is then mailed to the customer.
    • Review fromLouis W

      Date: 01/06/2023

      1 star

      Louis W

      Date: 01/06/2023

      Tried to apply twice for a loan. Once by myself, once with a cosigner. Did not get a call back about a denial or anything. You could have emailed me my denial instead of having me wait. This is a terrible company to do business with. They will not respond unless you have the "good credit" they can work with

      Eagle Financial Services, Inc.

      Date: 01/10/2023

      Eagle Loan has been making personal loans since ****. We have thousands of satisfied customers in ****, ********, and *******. Although we approve many loans that other companies will not, unfortunately, we are unable to approve all loan applications. When an application is denied, the applicant is so notified. ************** is correct in her statement that we do not use email for denial notifications but we will consider that option in the future. If an applicants circumstances change, the applicant is welcome to re-apply.
    • Review fromsarah s

      Date: 12/22/2022

      1 star

      sarah s

      Date: 12/22/2022

      DO NOT USE THIS COMPANY!!!!! The company required the title to my only vehicle as collateral for a loan of $2200. The balance on the account for $2200 is $4300. Now that I have lost my job, I am homeless and am unable to pay for my loan, they refuse to take the collateral or remove the lien so that I can sell the car to settle ANY portion of the debt. The only attempts at payments are much higher than I can afford. Since there is a lien on my title, I am unable to sell the vehicle to settle even a portion of the debt. I now have $4300 more debt that I cannot pay as well as a vehicle that I cant register, cant pay the loan for and will also have to pay to have it towed from the location that its in. This is absolutely the worst mistake I have ever made, dealing with this company and I will not recommend that anyone put themselves in this situation. If my collateral means nothing, there never should have been a lien placed on my title. This company is a loan shark. My car is worth every bit of $2500 min. I could bring my balance to $1800 but all I get is "I apologize, you took a loan for the collateral. I can't explain why we don't want your car." ...... THEN WHY DID YOU REQUIRE MY TITLE?!?!?!?!

      Eagle Financial Services, Inc.

      Date: 12/27/2022

      This is not the correct forum to discuss the details of any account. If ****************** has questions about her account, she can contact our local office at ************ and ask to speak to the branch manager.
    • Review fromKortnee P

      Date: 10/06/2022

      1 star

      Kortnee P

      Date: 10/06/2022

      I got a loan from them Ive tried getting a corporate number on numerous occasions *** tried getting in contact and the refuse to give me the information

      Eagle Financial Services, Inc.

      Date: 10/07/2022

      Someone from our corporate office spoke to Ms. ********** and was able to resolve her issue.

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