Reviews

This profile includes reviews for Humana Military Health Service's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Humana Military Health Service has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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  Humana Military Health Service

  500 W Main St Fl 19 Louisville, KY 40202-2946

  
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  Humana Health Plan Inc.

  1926 10th Ave N Ste 300 Lake Worth, FL 33461

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  Humana Health Plan Inc.

  5643 NW 29th St Margate, FL 33063

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  Humana Military Health Service

  PO Box 1438 Louisville, KY 40201-1438

  
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  Humana Health Plan Inc.

  5775 Blue Lagoon Dr STE 400 Miami, FL 33126

Review Details

• Review fromCassie W.

  Date: 10/12/2022

  1 star
  The absolute worst! Tricare prime doesn’t want to help anyone. My Doctors don’t know what kind of doctor I’m suppose to see, Tricare doesn’t, and every person I talk to has a different tells me something different and I get no where. Simple tasks that should take 5 mins at most take hours with Tricare. They make everything impossible. To make appointments over the phone it’s over an hour wait, online its hit or miss, it’s takes days to get a proscription refilled after you already have to go online and activate it. You can hardly ever talk to a real person. It’s like they don’t want us to actually see a doctor. My mental health is effected drastically every time I have to deal with them with all the deflecting and gaslighting. Major changes need to be made!

• Review fromWerner N

  Date: 09/17/2022

  1 star
  Humana, has failed me very bigly. At this moment, [9. 19. 22] I have received not a single provider medical invoice. I signed up for the paperless option, but they would not allow the new email to work, as they state I had an old one from two years ago, which they required I use. I deleted that email account and had no way to retrieve it.
  Several months later, I mailed in a request form for a paper account, but never received any paper invoices or statements.
  Furthermore, it took six weeks to send out the "service provider" booklet, after three phone calls! This firm is more concerned about free cash flow, then professionally servicing their paid
  accounts.
  Humane, has declined from acceptable to a complete AVOID.

• Review fromDavid B

  Date: 07/16/2022

  1 star
  In a word: Incompetence. Alternatively, they are fraudsters, giving false information to service members. They are unable to cite or reference the so-called “policies” that they based their decisions on. They need full congressional oversight and accountability as service members and their families’ lives are at risk as a result of their willful denial of services and support. They forget who is supposed to serve whom. Complete garbage and waste, fraud and abuse of tax payers’ money, creating risk for our military.