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Sonic Electronix

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Sonic Electronix's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sonic Electronix has 2 locations, listed below.

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    Customer Review Ratings

    4.81

    Average of 283 Customer Reviews

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    Review Details

    • Tomas S

      Date: 03/21/2025

      I messed up sonic fixed it. I placed an order last night by mistake while comparing products. I sent a message to try and cancel or correct. I woke up with an email asking for more information. Joanna corrected the problem and the correct order was placed and shipped before noon. Great customer service.

    • James B

      Date: 03/15/2025

      Ordered aftermarket radio/head unit. Everything arrived quickly. There was an issue with the aftermarket harness being incompatible with my car's factory harness. I reached out to Sonic Electronix to find a solution and Joanna C. from their team helped me out. She secured the correct harness and it was shipped to me quickly at not additional cost. Joanna was very informative and updated me several times throughout the process of securing the correct harness. Excellent customer service. Excellent communication from Joanna. Shout out for fixing an error.
      Order
      1. Jensen CAR1013
      2. NVX XCAMLP
      3. Metra 70-5520 Wiring Harness
      4. Metra 99-5802 Dash Kit0
      -
      5. Metra 70-1771 Wiring Harness
      2004 Mercury Grand Marquis

    • Raymond V

      Date: 03/12/2025

      Very helpful and patience, did a good job helping me with me problem. Customer service was amazing.

    • Brian H

      Date: 03/05/2025

      Even tho they messed my order up, they were fast to correct it. Honey was an absolute pleasure to deal with and made the return and refund process a breeze. She is an absolute Rockstar! Super fast shipping as well. Even tho it was the wrong subwoofers, I received them not even 22 hours later

    • Seth A

      Date: 03/03/2025

      Very attentive and helpful customer service. Joanna is great at resolving issues and making customers feel appreciated. I had a split ship order due to manufacturing back order, was offered an alternative solution, chose another product and had everything settled within an hour.

    • Frank n

      Date: 02/25/2025

      I had a order that was partially shipped due to item being on back order. I called and was helped quickly and professionally. I was offered a alternative item or a full refund. The next morning I received a email stating my original order shipped. Great customer service and communication.

    • Thomas B

      Date: 02/18/2025

      Honey did a great job understanding my problem and quickly solving it.

    • John R

      Date: 02/13/2025

      Spoke with the customer representative (Honey) and she was very helpful. She asked clear & concise questions and demonstrated a genuine interest in assisting me.

    • Jose R

      Date: 02/02/2025

      Sonic electronics is my go to when I need a product and knowledgeable technical support thank you sonic electronics

    • Marvin D

      Date: 01/27/2025

      She was very knowledgeable My concerned was very much resolved.

    Sonic Electronix is NOT a BBB Accredited Business.

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