Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Shopping

Sonic Electronix

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Shopping.

Reviews

This profile includes reviews for Sonic Electronix's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Sonic Electronix has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.8/5 stars

    Average of 285 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromGuillermo R

      Date: 04/26/2024

      5 stars
      I like to speak to a live person when making purchases over $100.
      Today, I spoke to JP at Sonic Electronix and he was very professional and efficient in helping me place the order for my Kenwood Excelon DMX908S.
      Thank you JP for your excellent customer service skills.
    • Review fromBrainard C

      Date: 04/26/2024

      5 stars
      Grear customer service. Assisted in getting my return going under my warranty.
    • Review fromDhopper86

      Date: 04/26/2024

      5 stars
      Was great help and resolved my problem will definitely recommend to others
    • Review fromParker H

      Date: 04/25/2024

      5 stars
      What ever JP's salary is, it is not enough and should be doubled.
    • Review fromAlfred T

      Date: 04/25/2024

      5 stars
      This is the third time I’ve used this company and they never disappoint from the selection of products to the knowledgeable staff on hand. I had a huge assistance from one of their workers Adam P**** who went above and beyond to help with everything I needed to make sure my vehicle had exactly what it needed. I appreciate the help Adam and I will definitely be using Sonic Electronix in the future!
    • Review fromMichael H

      Date: 04/24/2024

      4 stars
      I had JP and Don help process my warrenty on JL Audio amp. I am still waiting a refund on paying $31 return shipping because return label link not working. Was told I will get a refund we're paying my own shipping to return a defective amplifier.
    • Review fromJoseph S

      Date: 04/24/2024

      5 stars
      The process was very simple,
      Maria was a big help with the purchase of everything I needed to complete my needs.
      I look forward to more purchases from your company.
    • Review fromJermaine P

      Date: 04/23/2024

      5 stars
      JP has giving me excellent advice very kind & professional man
    • Review fromChad G

      Date: 04/23/2024

      5 stars
      Customer Service rep Joanna was able to address and resolve my issue quickly and thoroughly. Amazing customer service.
    • Review fromKevin F

      Date: 04/22/2024

      1 star
      Have called 2 times so far to get some assistance and been told both times by the person that answered the phone that they could not help me that they would have someone that could help me call me back and told me not to call back. To no avail have I had anyone call me back. Pretty sorry customer service in my opinion. Was wanting to buy a system for a F-150 but I guess they don't want to sell me anything. So I guess I need to take my business somewhere else.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.