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Sonic Electronix

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Sonic Electronix's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sonic Electronix has 2 locations, listed below.

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    Customer Review Ratings

    4.8/5 stars

    Average of 285 Customer Reviews

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    Review Details

    • Review fromDon M

      Date: 11/12/2024

      5 stars
      Needed a different harness , and Honey took care of the return and the new harness , very helpful and knowledgeable.
      Top marks !
      Don
    • Review fromBrandon C

      Date: 11/12/2024

      5 stars
      Customer service is top of its game!
      I dealt with Joanna and have nothing but praise for her.
      NNX products are great! Couldn’t be happier.
    • Review fromDavid W

      Date: 11/11/2024

      5 stars
      Wanted to exchange unused speakers for another set, but was outside the window. Don was super helpful though. He offered approximately $25 credit to my account, which I applied to the other speakers. They were already at a great price! Thanks to Don and SE!
    • Review fromJose F

      Date: 11/11/2024

      5 stars
      Very helpful and showed me all the attention I need it
    • Review fromDavid G

      Date: 11/08/2024

      5 stars
      Fantastic customer service. The best experience I have had in awhile. I had recently sent back a DS18 Pro-ZT for warranty and the guy that helped me J.P. was very helpful indeed. He looked into my return and sent a replacement right away. He also answered all my technical questions. He also insured me that customer satisfaction is important to him, as it is for me as well.
      Thanks.
    • Review fromTerri C

      Date: 11/07/2024

      5 stars
      I delt with J P in customer service. (Returns). He was very helpful and explained completely what steps I needed to do to return a radio that was not going to work for my situation. The person I talked to before J P was not very helpful but J P was excellent. Sonic Electronix is an excellent business with great stock available.
    • Review fromkyle s

      Date: 11/07/2024

      5 stars
      Florence was very helpful in getting me into my account , and possibly getting a return on a faulty product, thanks so much Florence
    • Review fromRichard W

      Date: 11/06/2024

      5 stars
      I had an issue with a double order of the same items. I reached out to SE and spoke with Honey. She was very pleasant and understanding and did not pass me on to someone else. She immediately made some calls to resolve the issue. It’s clear that only due to her prompt actions, my problem was fixed. I’m sold on SE now. What a great company and staff to deal with.
    • Review fromSteve M

      Date: 11/06/2024

      5 stars
      I have done business with SE for several years now and am never disappointed. Recently, I had JP give me excellent service when I asked for a refund. NO drama, NO issues, NO attitude. Just great customer service. Thanks and I look forward greatly to the next time I purchase from this great business.
    • Review fromCaleb M

      Date: 11/06/2024

      5 stars
      Jp the man, has answers to my questions and walked me through the hole process to get the job done right.

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