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Business Profile

Technical Staffing

ALKU Technologies, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Technical Staffing.

Complaints

Customer Complaints Summary

  • 14 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/31/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It looks like Alku has recruited army of people to keep calling everyone in their database for getting candidates for jobs, I get calls every other day from different peoples trying to get my details to place me. This is happening for last few years, I requested every recruiter to take me off the list as I am not in the market but I find some other person from Alku reaching out, it is frustrating asking every one to take me off their contact list.

    Business Response

    Date: 02/22/2023

    Thank you for bringing this to our attention. We apologize for the inconvenience. We have brought your feedback to our leadership team, and removed your information from our records. 

  • Initial Complaint

    Date:11/08/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They have been harassing me for 3 years, calling me multiple times a week, if I don't pick up they call immediately again. I block their number, someone else calls from a difference number. I blocked their email and report spam, I still get emails. I've spoken 10+ times to get removed from their calling address and email list and they WILL NOT STOP. Absolutely insane.

    Business Response

    Date: 12/12/2022

    ***********, were sorry to hear that you had an unsatisfactory experience with ALKU. Thank you for taking the time to reach out. We have removed you from our contacts and let our leadership team know your concerns. 

  • Initial Complaint

    Date:06/23/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has been calling me almost every day for the last year. I have answered and spoken to multiple people saying that I do not want contract work. I do not have anybody or any need for contract work but yet they continue to call. I have blocked and reported spam on multiple numbers and they just call from another extension. I would like this company to immediately stop calling me.

  • Initial Complaint

    Date:06/17/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am in disbelief at how unprofessional and unhinged this business operation is. I have asked multiple times over a year to be removed from their database yet I seem to still be contacted. I block their numbers, they call from a new one. I block them on LinkedIn - the next round of new hires reaches out. They email me, call back to back, and Im surprised they havent incorporated carrier pigeons. I have been a consultant for nearly 10 years so I work with many recruiting firms and never in my life have I seen anything so insane. ***********************, recruiter, contacted me multiple times in the same week after politely declining. I then asked him to remove me from the database, HE CALLED THE NEXT DAY. I cannot make this up. Last week I was contacted about a role by THREE different recruiters in under 45 minutes. I literally almost burst into tears because I feel like I cannot escape these people. Ive attempted to speak with their leadership team MULTIPLE times to escalate this but its always a dead end. I have other colleagues who joke about their harassment - its well known in the healthcare IT community but at this point Im not laughing at their desperation anymore. They must reevaluate their business practices to respect the privacy of the people they hound. Im writing this because I just received another call and I am really close to contacting my attorney to see what can be done as they continue to violate my clear boundary to no longer be contacted.

    Business Response

    Date: 06/21/2022

    ****** were sorry to hear that you had an unsatisfactory experience with ALKU.  Thank you for bringing this to our attention, we apologize for any inconvenience. We have removed you from our contacts and let our leadership team know your concerns.

    Customer Answer

    Date: 06/22/2022

    Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

    As pictured, you can see that I was contacted today (6/22) after I was promised I would not be contacted again. This is harassment at this point and I will be in touch with my attorney. 

    Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.

    FAQ

    Regards,

    Alexa

     

     

ALKU Technologies, LLC is NOT a BBB Accredited Business.

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