Credit and Debt Counseling
American Consumer Credit Counseling, Inc.Headquarters
Reviews
This profile includes reviews for American Consumer Credit Counseling, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,574 Customer Reviews
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Review fromRoberta P
Date: 09/19/2022
5 starsRoberta P
Date: 09/19/2022
******* was so thoughtful caring and kind. She explained everything and answered all my questions. I was nervous at first but she put me at ease that ACC could help. Thanks so much *******. I feel confident that I will complete this program and be debt free in no time and save thousands of dollars in interest!
American Consumer Credit Counseling, Inc.
Date: 10/11/2022
We apologize for the delay in responding to your review. We were just notified of it posting. We want to thank you for sharing your experience with *******. We're happy she provided you with such great customer service. We greatly appreciate your feedback.Review fromMark M
Date: 09/19/2022
5 starsMark M
Date: 09/19/2022
I spoke with ****, she did a great job and was very patient walking me through everything and answering all my questions. She broke everything down making it all easy to understand. Thanks so much.American Consumer Credit Counseling, Inc.
Date: 09/20/2022
Thank you for sharing this review with us and for sharing such kind words about ****. We're happy she was so thorough in reviewing this process with you. We greatly appreciate your feedback.Review fromDaniel A
Date: 09/19/2022
5 starsDaniel A
Date: 09/19/2022
Very helpful and kind. Thanks a lot to ***** and everyone for helping me. God blessAmerican Consumer Credit Counseling, Inc.
Date: 09/20/2022
Thank you for sharing this review with us. We're happy you were provided with great customer service. We greatly appreciate your feedback.Review fromDavid B
Date: 09/19/2022
5 starsDavid B
Date: 09/19/2022
The representative ********, was very knowledgable on her company's policies. She spent at least an hour reviewing my budget in detail. I have utilized ACCC in the past with great success. Please give them a call to discuss your options, no hard sell from this not for profit organization.American Consumer Credit Counseling, Inc.
Date: 09/20/2022
Thank you for sharing this review and for sharing your experience with ********. We love hearing about the amazing customer service our representatives are providing to our clients each day. We greatly appreciate your feedback.Review fromValerie B
Date: 09/17/2022
5 starsValerie B
Date: 09/17/2022
Fabulous service. Rep was friendly and informative. My monthly cc bills should be reduced unless the cc companies come back arguing. I just signed up so we'll see.American Consumer Credit Counseling, Inc.
Date: 09/19/2022
Thank you for sharing your experience with us. We're happy we could be here to assist you in your journey to become debt free. We greatly appreciate your feedback.Review fromHeather T
Date: 09/16/2022
5 starsHeather T
Date: 09/16/2022
I felt I was in excellent hands with ****! The process is much more understandable to me now. Thank you!American Consumer Credit Counseling, Inc.
Date: 10/11/2022
We apologize for the delay in responding to your review. We were just made aware of it posting. We want to thank you for sharing this response and for sharing your experience with ****. We greatly appreciate your feedback.Review fromCH
Date: 09/16/2022
5 starsCH
Date: 09/16/2022
Excellent budget counselor who was ve try patient and thorough with me. Their client services staff was also excellent and transparent and very helpful.CH
Date: 09/16/2022
**** was my client services agent and he was fantastic!American Consumer Credit Counseling, Inc.
Date: 09/19/2022
Thank you for sharing your experience with ****. We're happy he provided you with great customer service. We greatly appreciate your feedback.Review fromKathleen L.
Date: 09/15/2022
5 starsKathleen L.
Date: 09/15/2022
I had a problem with my automatic withdrawal payment, which resulted in a missed disbursement payment. I called ACCC on 9/15/22 to straighten it out. I appreciate all the time *** (I believe her name is ***) spent with me to resolve this issue. Thank you very much.American Consumer Credit Counseling, Inc.
Date: 10/11/2022
We apologize for the delay in responding to your review. We were just notified of it posting. We want to thank you for sharing your experience with us. We're happy *** was able to assist you with your payment issue, and that she provided you with such great customer service. We greatly appreciate your feedback.Review fromJulie B
Date: 09/15/2022
5 starsJulie B
Date: 09/15/2022
They are very professional. They have helped me a lot and all the staff been very kind.American Consumer Credit Counseling, Inc.
Date: 09/16/2022
Thank you for this positive review and for sharing your experience with us. We're happy you were provided with great customer service. We appreciate your feedback.Review fromHarry J
Date: 09/15/2022
5 starsHarry J
Date: 09/15/2022
ACCC is the absolute way to work off credit card balances and credit lines. They negotiate a fair rate and manage everything to keep you on track. It's not easy, you can't miss a payment. But it beats the alternative by a longshot.Highly recommend.American Consumer Credit Counseling, Inc.
Date: 09/15/2022
Thank you for sharing your experience with us. We're happy we could be here to assist you in your journey to become debt free. We appreciate your feedback and your recommendation.
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