Credit and Debt Counseling
American Consumer Credit Counseling, Inc.Headquarters
Reviews
This profile includes reviews for American Consumer Credit Counseling, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,574 Customer Reviews
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Review fromMelissa D
Date: 09/15/2022
5 starsMelissa D
Date: 09/15/2022
Very helpful representative. Took time to explain everything in great detail and presented many different options. I look forward to working with them.
American Consumer Credit Counseling, Inc.
Date: 09/15/2022
Thank you for sharing your experience with us. We're happy you were provided with great customer service. We appreciate your feedback.Review fromDrew A
Date: 09/14/2022
5 starsDrew A
Date: 09/14/2022
so so so so so so so so so so so so helpful!American Consumer Credit Counseling, Inc.
Date: 09/15/2022
Thank you for sharing your experience with us. We appreciate your feedback.Review fromAnastasiya D
Date: 09/14/2022
5 starsAnastasiya D
Date: 09/14/2022
I was so overwhelmed by my debt and previous decision to go with a debt settlement company (that turned out to horrible decision on my part, as they were basically a scam that tanked my credit even more). **** was a beacon of hope for me. I am grateful to have had her help in helping my climb out from under my mountain and see that I can manage this. So grateful that companies like ACCC still exist. Those that want to help the vulnerable indebted population rather than take advantage of them.American Consumer Credit Counseling, Inc.
Date: 09/15/2022
Thank you for sharing your experience with us. We're happy **** provided you with great customer service and made you feel so comfortable. We appreciate your feedback.Review fromChristian G
Date: 09/14/2022
5 starsChristian G
Date: 09/14/2022
I just began my debt management program and I had a lengthy but necessary ******************* with ******* who helped me out today. I am very pleased with the help he has given and especially very thankful to get my finances back in some semblance of normality. Obviously I just started but everything was laid out in such a way that I can visually see how to find a way out of debt. It is definitely a huge weight off your shoulders knowing you can tackle anything as long as you are willing a persistent to make goals happen.American Consumer Credit Counseling, Inc.
Date: 10/11/2022
We apologize for the delay in responding to your review. We were just notified of it posting. We want to thank you for sharing your experience with *******. We're happy he provided you with such great customer service. We look forward to assisting you in your journey to become debt free. We greatly appreciate your feedback.Review fromGretel M
Date: 09/14/2022
5 starsGretel M
Date: 09/14/2022
Acc is incredible in helping organize debt solutions. Unfortunately I have had a couple instances where I've needed assistance and they've been so easy, quick and efficient in setting up and organizing. Staff is helpful, thorough and knowledgeable. All questions answers and clarified with great efficiency. ******** was great explaining but also expediting info to me during set up of programAmerican Consumer Credit Counseling, Inc.
Date: 09/15/2022
Thank you for sharing your experience with us. We're happy you were provided with great customer service. We appreciate your feedback and look forward to assisting you in your journey to become debt free.Review fromAlicia J A
Date: 09/12/2022
5 starsAlicia J A
Date: 09/12/2022
Wonderful company! Always available and great customer service. I will be debt free in December????????Thanks **** you were very supportive and so helpful ??American Consumer Credit Counseling, Inc.
Date: 09/13/2022
Thank you for sharing your experience with us. We're happy **** provided you with great customer service. We really appreciate your feedback.Review fromDonnie H
Date: 09/12/2022
5 starsDonnie H
Date: 09/12/2022
****, was amazing. He got to work on my credit card problems and got the ********************* for me to start working towards a debt free life. Thanks American Consumer credit Counseling.American Consumer Credit Counseling, Inc.
Date: 09/13/2022
Thank you for sharing this review with us. We're happy **** was so helpful and assisted you in starting your journey to become debt free. We greatly appreciate your feedback.Review fromRachel K
Date: 09/08/2022
5 starsRachel K
Date: 09/08/2022
The program and process has been a blessing. Feeling buried under debt and then a light at the end of the tunnel and it seemed like it would take a long time but it goes by fast! Great customer service too!American Consumer Credit Counseling, Inc.
Date: 09/12/2022
Thank you for sharing your experience with us. We're happy we could be here to assist you in your journey to become debt free. We greatly appreciate your feedback.Review fromKassandra K
Date: 09/08/2022
5 starsKassandra K
Date: 09/08/2022
My Name Is ****************** and I Spoke to **** at American Consumer Credit Counseling tonight, September 7, 2022, And I'm So Incredibly Glad I Did!!!! I Got a Much, Much smaller Repayment Amount Which Saves Me about $250, Compared to the $401 And Some change that Another Consumer Counseling company Offered Me!!!!! Plus, There's NO Upfront fees/Payments Either!!!!! The Credit Counselor I spoke to ****, Was Very Patient, Friendly and Very Knowledgeable!!! I Didn't Feel like He was Trying to Pull a Fast 1 on Me!!!!! He Even broke down the Reduced Payments Per month for Each Creditor!!!!!!! I'm So Glad Again I Reached out to Another Credit Counseling Agency tonight And Not Get Stuck (Re) Paying Almost Most of My check to Consolidate My debts!!!!!!!American Consumer Credit Counseling, Inc.
Date: 09/12/2022
Thank you for sharing this review with us and for sharing your experience with ****. We're happy he provided you with such great customer service. We love hearing amazing things like this about our representatives. Although our counseling session is free of charge, we do have a nominal maintenance fee and enrollment fee for our *************** Program. Even with the fees, most consumers still see a significant reduction in overall monthly payment. All fees will be disclosed prior to a clients decision to enroll in a *************** Program. We greatly appreciate your feedback.Review fromBarbara M
Date: 09/08/2022
5 starsBarbara M
Date: 09/08/2022
from the second I called to the immediate call back, **** was able to relieve my anxiety and offer me several options for debt reduction. I am on my way to financial freedom thanks to her. Cant recommend enough!!!!American Consumer Credit Counseling, Inc.
Date: 09/08/2022
Thank you for sharing this review and your experience with us. We're happy **** provided you with great customer service. We greatly appreciate your feedback.
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