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Business Profile

Window Installation

Window World of Western Massachusetts, Inc.

Reviews

This profile includes reviews for Window World of Western Massachusetts, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Window World of Western Massachusetts, Inc. has 3 locations, listed below.

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    Customer Review Ratings

    4.88/5 stars

    Average of 81 Customer Reviews

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    Review Details

    • Review fromGerald F

      Date: 01/30/2025

      5 stars

      Gerald F

      Date: 01/30/2025

      Quality windows at fair price. Installation was quickly done by polite workers who cleaned up well. GREAT work!

      Window World of Western Massachusetts, Inc.

      Date: 03/18/2025

      We're thrilled to hear that you're pleased with your experience with Window World! We appreciate your support!
    • Review fromEllen W

      Date: 01/22/2025

      5 stars

      Ellen W

      Date: 01/22/2025

      The guys from Window World installed Two beautiful new doors yesterday. They were on time, professional, friendly, and efficient. Im totally happy with their work and my contacts with everyone there. Highly recommended!

      Window World of Western Massachusetts, Inc.

      Date: 01/28/2025

      Thank you for sharing your experience! We're thrilled to hear that you're happy with your new doors and the service provided by our team. It's wonderful to know that they were on time, professional, friendly, and efficient. Your high recommendation means the world to us, and we're so glad to have earned your trust. If you ever need anything else, don't hesitate to reach out!
    • Review fromGreg T

      Date: 12/17/2024

      5 stars

      Greg T

      Date: 12/17/2024

      Window World did an excellent job of installing my replacement windows. The replacement windows are of high quality and the installation crew did an excellent job. They were courteous, polite and cleaned up very well after the installation. The crew leader also provided all the instructions on how to operate and maintain the windows. I would recommend this company to anyone.

      Window World of Western Massachusetts, Inc.

      Date: 01/02/2025

      Thank you for your wonderful feedback! We're so glad to hear you're happy with your high-quality replacement windows and the excellent job our installation crew did. Its great to know they were courteous, polite, and thorough in cleaning up after the installation. Were also pleased that the crew leader provided clear instructions for operating and maintaining your windows. Your recommendation means a lot to usthank you for choosing Window World!
    • Review fromMichael K

      Date: 12/16/2024

      5 stars

      Michael K

      Date: 12/16/2024

      I have been in the construction industry for 53 years and can only say Window World has the best in the business for installation and the quality of the material is 5 stars

      Window World of Western Massachusetts, Inc.

      Date: 01/02/2025

      Thank you for sharing your incredible feedback! Coming from someone with over 53 years in the construction industry, your praise means so much to us. We're thrilled to hear that youre impressed with both our installation team and the quality of our materials. Providing 5-star service and products is always our goal, and its wonderful to know weve earned your trust. Thank you for choosing Window World!
    • Review fromSherrie & Bill S

      Date: 11/15/2024

      5 stars

      Sherrie & Bill S

      Date: 11/15/2024

      ******* * **** We had Window World put in a front door and another fire door into our garage yesterday. The installers did a wonderful job. They knew their job well and we could not be happier with the results. Thank you Window World for the great service and your expert installers. We are now going to have some insulation blown in. Very satisfied customers.

      Window World of Western Massachusetts, Inc.

      Date: 11/18/2024

      Thank you, ******* and ****, for your kind words! We're thrilled to hear you're happy with your new front and fire doors. Our team takes great pride in providing expert installation and top-notch service, so its wonderful to know they exceeded your expectations. Were excited to continue helping you improve your homebest of luck with the insulation project! Thank you for being such satisfied customers.
    • Review fromSusan B

      Date: 11/12/2024

      5 stars

      Susan B

      Date: 11/12/2024

      We have a lovely MCM home that was architect designed in 1951. We have tried to maintain a balance between the integrity of his design and the requirements of current modern day living. We have been hesitant to change much because of the simplicity and function of the design, but insulated windows and doors are obviously a no brainer. Window world made it easy for us, so many MCM styles and looks to choose from, and we are so happy with our selection. On top of this, their team were courteous, capable and friendly. Jeremy, Tyler and Joe G. did a fabulous job and made the entire experience seamless. Thank you all, we love our new doors!

      Window World of Western Massachusetts, Inc.

      Date: 11/18/2024

      Thank you for sharing your thoughtful experience! Its wonderful to hear how much you value the integrity of your homes unique Mid-Century Modern design. Were thrilled that our selection aligned with your vision and that the insulated windows and doors enhanced both style and function. Jeremy, Tyler, and Joe G. will be delighted to know they made the process seamless for you. Were so glad you love your new doors and appreciate you choosing Window World for this meaningful project!
    • Review fromBeth D

      Date: 11/05/2024

      5 stars

      Beth D

      Date: 11/05/2024

      We had breezeway walls rebuilt and basement windows replaced. Jeremy and his whole crew did an amazing job! They were very conscientious, thorough, and friendly. I would definitely recommend Window World!

      Window World of Western Massachusetts, Inc.

      Date: 11/12/2024

      Thank you for your kind words! We're delighted to hear that Jeremy and the crew impressed you with their conscientious and thorough work on your breezeway and basement windows. Its fantastic to know you're pleased with the results. We appreciate your recommendation and look forward to any future projects we can help with!
    • Review fromRoland L

      Date: 11/04/2024

      5 stars

      Roland L

      Date: 11/04/2024

      We had the first of two replacement doors installed today and overall we are very happy with the total experience. Lanea B***** visited our home to review and provided a quote, we visited the ************* showroom and chose the Thermatru double entry doors and we are extremely satisfied with the quality of the door and installation by Jeremy, we are anxious for the second door to the installed at a later date .

      Window World of Western Massachusetts, Inc.

      Date: 11/12/2024

      Thank you for sharing your experience! Were thrilled to hear youre pleased with the quality of your new Thermatru door and Jeremy's installation. Its wonderful to know Lanea and our showroom team helped make the selection process smooth. We cant wait to install your second door and complete the transformation. Thanks for choosing Window World!
    • Review fromTony L

      Date: 11/03/2024

      5 stars

      Tony L

      Date: 11/03/2024

      Jeremy  and team did an awesome job. No complaints at all. Courteous, friendly and cleaned up afterwards. I would recommend Window World

      Window World of Western Massachusetts, Inc.

      Date: 11/12/2024

      Thank you for sharing your positive experience! We're thrilled to hear that Jeremy and the team delivered excellent service and left everything clean and tidy. We appreciate your recommendation and are here whenever you need us for future projects!
    • Review fromAllen and Therese M

      Date: 10/26/2024

      5 stars

      Allen and Therese M

      Date: 10/26/2024

      In all our years of having contractors doing work in our home, the staff and workers at Window World are by far the absolute best. From the initial sales call to the completion by the installers, they couldn't have been more efficient, courteous and professional than this company. We would give them 5 stars on all aspects of the job.

      Window World of Western Massachusetts, Inc.

      Date: 11/01/2024

      Thank you so much for your glowing review! We're delighted to hear that your experience with our team at Window World exceeded your expectations. We take great pride in our commitment to efficiency, professionalism, and customer satisfaction, so your kind words mean the world to us. We appreciate your support and look forward to serving you again in the future!

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