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Average of 21 Customer Reviews
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Review fromKeybase K
Date: 08/03/2022
1 starKeybase K
Date: 08/03/2022
Never use Goto Meeting. Once you subscribe, you can never cancel.Back in the beginning of 2022, I canceled my services with them, through out account Rep and received confirmation back that things were canceled.For the past year, I still receive monthly invoices and have sent repeated emails that things were canceled.Is this is a case of fraud or incompetence's?As of August I am dealing with someone who this does not get that I have canceled, even when I provide proof.I think that they must be losing customs and will try anything to keep billing.
GoTo Technologies USA, LLC
Date: 08/04/2022
Hello *****,We have a team that specifically deals with these situations. We will have someone reach out. If you can have the first request for cancellation ready, we will work to get you cancelled as of that date. Thank you for your patience as we work through this with you. Please use support.goto.com to access our support contact options should you need to reach out. If you perform a search then click on the appropriate result, and you will find the contact support options at the bottom of any article.Best regards,GoTo.com
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