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Business Profile

Internet Marketing Services

Everquote, Inc.
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Complaints

This profile includes complaints for Everquote, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Everquote, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 279 total complaints in the last 3 years.
    • 86 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/17/2025

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This firm is selling false information, including my name address email address, and fake information about my birthdate and other personal details along with fake details about a car that I supposedly own that I do not own and never have, stating that I am looking for car insurance. I am being called and harassed by insurance brokers via Phone and US mail. I want them to remove my information entirely from prior and future marketing lists. I have never contacted them or asked for such service and it appear to be impossible to reach a person at their listed toll free numbers which are all that are available. BBB site refers complaints to the MA **** of insurance but they stated that this firm is not a licensed insurance firm and they have no jurisdiction

      Business Response

      Date: 06/23/2025

      The consumer's telephone number was submitted to us in connection with an online insurance quote request.  We will add his number to our Do Not Call list.

    • Initial Complaint

      Date:06/12/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Everquote keeps calling me. Multiple times throughout the day, from different phone numbers. I block them, and they just call from a different number. It is harassment, and I do not wish to be contacted by them now, or ever again

      Business Response

      Date: 06/23/2025

      We will add the consumer's telephone number to our Do Not Call list.

      Customer Answer

      Date: 06/29/2025

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 

      Regards,

      *********** *****

    • Initial Complaint

      Date:06/12/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Excessive calls and texts. At early morning hours. Blocked several numbers that Caller ID annotates as ********************** but keep getting calls from different numbers. Pure harassment.

      Business Response

      Date: 06/23/2025

      The consumer's telephone number was submitted to us in connection with an insurance quote request.  We will add it to our Do Not Call list.

    • Initial Complaint

      Date:06/11/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Endless calls, at least a dozen a day from various numbers. I never requested a quote and don't know about this company. Stop calling me.

      Business Response

      Date: 06/23/2025

      The consumer's telephone number was submitted to us in connection with an insurance quote request.  We will add it to our Do Not Call list.

    • Initial Complaint

      Date:06/10/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received no less than 15 unsolicited calls from this organization in the last 3 days. I am on the national do not call list and I have blocked every number this organization has called from (they all come from different numbers originating from 804 area code even though they do not operate in that area code) yet the calls keep coming. I called to have my number added to their internal do not call list and I am still receiving calls. This is unacceptable and I want nothing to do with this company.

      Business Response

      Date: 06/23/2025

      The consumer's telephone number was submitted to us in connection with multiple online quote requests.  We will add his number to our Do Not Call list.

    • Initial Complaint

      Date:06/04/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Everquote kept calling me, whenever I hang up they switched to a different number and call again.

      Business Response

      Date: 06/23/2025

      We will add the consumer's telephone number to our Do Not Call list.

    • Initial Complaint

      Date:05/29/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I entered my contact information into Ever Quote to get an insurance quote. Within the first hour of submitting my information, I received over 20 phone calls from various phone numbers from them and their affiliates. I continued to block the numbers and continue to receive calls from different phone numbers. I do not want to be harassed any longer and want my information deleted from any of their records.

      Business Response

      Date: 06/23/2025

      We have no record of the consumer's telephone number in our systems.  We will add it to our Do Not Call list.

    • Initial Complaint

      Date:05/29/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Everquote keeps calling me several times everyday. I do not remember reaching out to Everquote for any insurance needs. This is quite disturbing as these calls interrupt me while I am working, driving or even when sleeping. I have blocked many of their numbers on my phone, but they keep calling from new numbers.I need your help to get rid of these tele marketing calls from Everquote.

      Business Response

      Date: 06/23/2025

      The consumer's telephone number was submitted to us in connection with an online quote request form.  We will add the number to our Do Not Call list.

    • Initial Complaint

      Date:05/27/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Received multiple "cold calls" and texts over the last two days sending information to an individual named "********". I blocked most of the original messages, but, they were using an automated phone number so they kept coming. However, I picked up the most recent call @ 20:19 5/27/2025 to which an individual named ****** answered. I told him in not so pleasant words to remove my phone from their directory and to stop contacting me. He abruptly ended the call.However, very shortly after this exchange I received a text message from ************** which I'm guessing is yet another automated number with a message from ****** that reads " I should come slap the s*** out of you". Followed by " Shut the f*** up with all that crying you little p**** You're not a tough ************** you'd never in your life talk to someone like that in real life you bitch".

      Business Response

      Date: 06/23/2025

      EverQuote does not allow or condone the behavior described in this consumers complaint.  We will add his telephone number to our Do Not Call list and will continue to investigate further.

    • Initial Complaint

      Date:05/27/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been recently contacted non stop by this company EVERQUOTE like 12 times in the span of like an hour. This is harassment. My cellphone is ringing constantly. My phone number is on the do not call list and yet, this business uses all kinds of different numbers to call me making it impossible to block them.

      Business Response

      Date: 06/23/2025

      We will add the consumer's telephone number to our Do Not Call list.

    Everquote, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

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