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Business Profile

Publishers

Author Reputation Press LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

4.66/5 stars

Average of 122 Customer Reviews

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Review Details

  • Review fromSam N

    Date: 09/28/2024

    5 stars

    Sam N

    Date: 09/28/2024

    Zara was wonderful to work with. Very prompt, helpful, polite and kind.

    Author Reputation Press LLC

    Date: 10/17/2024

    Hi Sam. Thank you for your fantastic feedback. Author Reputation Press would also like to congratulate you once again on the release of your book. Zara Eastwood, your Book Fulfillment Officer, is happy to hear from you. Your cooperation and quick response greatly helped us in doing what we could to help you publish your book. We will continue to serve our dedicated authors like you with the utmost professionalism and creativity. We look forward to working with you in the future. Thank you so much, and have a great day ahead!
  • Review fromChase H

    Date: 08/22/2024

    5 stars

    Chase H

    Date: 08/22/2024

    ARPRESS and *********************** deserves Five Stars for the time they spent working with me, everyone at ARPRESS was awesome and I look forward to working with them again. A Private Life, Growing Up Black In ******* couldn't have been in better hands and I'm so grateful to have work with people that are so professional at what they do.Much oblige,*********************

    Author Reputation Press LLC

    Date: 08/23/2024

    Hello ****** Author Reputation Press is pleased to express its deepest appreciation for the insightful and praiseworthy review you have composed. ***********************, along with the ARPress team, was delighted to hear that you were pleased and satisfied with the services and commitment they have exerted towards helping you with your journey to becoming a great author. Our steadfast dedication, respect, and professionalism towards our esteemed authors, including yourself, remain our guiding principles as we move forward. Your testimonial about your positive experience at Author Reputation Press is greatly appreciated. We are profoundly thankful for your expression of satisfaction with our services. We are privileged and pleased to be a part of your author's journey. We are excited to carry on our partnership in the future. Your kind words of compliments are deeply appreciated. Wishing you a wonderful day ahead.
  • Review fromBernadette I

    Date: 08/20/2024

    5 stars

    Bernadette I

    Date: 08/20/2024

    *****************************, fulfillment officer for Author Reputation Press was excellent in staying in touch and providing feedback on the progress of my book. I appreciate her hand-holding and respectful for my opinion. She made this new process of book promotion easier. Thank you.

    Author Reputation Press LLC

    Date: 08/23/2024

    Hello **********! Author Reputation Press extends its sincere appreciation for the exceptional review you have written. ******, along with the team, was delighted to hear that you were pleased and satisfied with their work. Our commitment to our esteemed authors, including yourself, remains unwavering as we proceed with unrelenting respect, dedication, and professionalism. Your account of your remarkable time at Author Reputation Press is greatly appreciated. Hearing that you are satisfied with the companys services makes us beyond grateful. It is a profound pleasure and privilege to be involved in your author's endeavors. We look forward to continuing our collaboration in the future. Again, we express our gratitude for your lovely compliments. Wishing you a delightful day ahead!
  • Review fromAlfred B

    Date: 07/11/2024

    5 stars

    Alfred B

    Date: 07/11/2024

    ********* has been very helpful in my republishing of The Coming. Quick responses with positive inputs helped me move through the process. When I submitted what I thought was my final product, a friend found a small but egregious error on the first page. I contacted *********, and within a day, I had the corrected copy and submitted it for publication.Work on the cover was very quick, and changes were made quickly and accurately. Currently working with her on my second book, The Coming-Hunted cover

    Author Reputation Press LLC

    Date: 08/05/2024

    Hi, ******! Author Reputation Press would like to express its heartfelt gratitude for your lovely review. Congratulations once again on the republication of your book! The team that was assigned to you was delighted to hear that you acknowledged and appreciated their hard work. We will continue to serve and provide our dear authors, like you, with professionalism and excellence. Thank you for sharing your amazing experience here at Author Reputation Press. Hearing that you are satisfied with the companys services makes us beyond grateful. It is truly a great pleasure and honor to be part of your authors journey, and we hope to still work with you in the future. Thank you once again for your kind words and have a wonderful day ahead.
  • Review fromDwayne J

    Date: 06/25/2024

    3 stars

    Dwayne J

    Date: 06/25/2024

    I started working with Author Reputation Press in July 2023. I signed 2 contracts with Author Reputation Press; 1 for the Copernicus Full Color Publishing Package, and 1 for the Book Returnability Program. The balances were paid for both on Dec. 22, 2023. *********************** and ******************************* their Finance Officers have proof. My book ************* Gold-Blue Ring was published in 2008. ARP was rebranding it. I have had contact with ******************* only 2 times during the process. I requested ARP to have someone else work with me there, our working styles don't match. No response. Surprisingly, I was promised in an email by **************** that my book would be sent to bookstores all over. I visited ************************* (one of the stores mentioned) in my area on Friday, June 21, 2023 (*********, **). No books on the shelves for New Releases and only in the system for Print-On-Demand. That could have been from when my book was first published by another company. I phone called and emailed ******************* and ***************************** about this. No response. I tried to believe ****************, but have been slighted once again. This is a breach of contract. I am requesting a refund for the paid contracts. They contacted me first for my business, not the other way around.

    Author Reputation Press LLC

    Date: 08/06/2024

    Hello, ******. 

    Thank you for taking the time to provide your feedback. Author Reputation Press (ARP) acknowledges your review and concerns about the company. The company understands your disappointment regarding the failure to publish your books in the stores mentioned, and we want to assure you that we are committed to delivering on our promises. We hope this response clarifies every single misunderstanding and clears up the concerns of both sides. 

    In response to your concern regarding your BFO (Book Fulfillment ********* ********************************* not replying to your emails, ********************************* confirmed that he did not receive any emails from you regarding this matter and that your only and usual means of communication with him is through phone calls. Also, the reason your book is not yet available in bookstores is because chains like ****** & ***** must go through several procedures before releasing a book and making it physically available. These procedures include carefully examining the book to make sure it complies with the company's standards, guidelines, and other requirements. The company will ask *******************, your author advisor, to offer additional help concerning the possible placement of the book through the physical bookstore. *** may call these bookstores or ****** and ***** within your area. Normally, the store will check if the book is returnable from their end and purchase one copy to be screened by the management of that store. If things work in our favor, the store will buy more copies to display, but still, it is not guaranteed. 

    Lastly, ARP has already worked with hundreds of authors and published and marketed thousands of books. We would appreciate the opportunity to discuss this further and regain your trust. 
  • Review fromHarold A

    Date: 06/25/2024

    5 stars

    Harold A

    Date: 06/25/2024

    ARP is a fresh cup of coffee. From their artist's creative graphics to the tedious work editing the book, I was impressed with ARP's professionalism. ARP is easy to work with and they are an outstanding firm.

    Author Reputation Press LLC

    Date: 07/08/2024

    Hi, ******! Thank you for sharing your fantastic experience with Author Reputation Press and for sharing your kind words with us. Congratulations once again on the publication of your book! Author Reputation Press wishes to extend its sincere appreciation. We will surely continue to serve our dear authors, like you, with outstanding creativity and professionalism. Hearing that you are satisfied with the companys service makes us beyond happy. It is truly a great pleasure and honor to be part of your author's journey. We are looking forward to working with you in the future. Thank you so much and have a nice day ahead! 

  • Review fromwilliam B

    Date: 06/08/2024

    5 stars

    william B

    Date: 06/08/2024

    I was contacted by ARP. I had self-published in 2019. That was nice but not... Then this Year MMxxiv ARP contacted me and all broke through in an most excellent manner. They had done homework and background and foundational work before they called me. WE have expanded the original book it is twice a large and better by every page and design. I am most advantaged by this relationship and advocate them to every degree. Don't hesitate, " go for it. "You only Live once- and books are precious both in the making and the delighting in.

    Author Reputation Press LLC

    Date: 06/18/2024

    Hi, Author ***************************.
    Thank you for this excellent review. Author Reputation Press values your positive feedback. ***************, the book fulfillment officer that was assigned to you, is overjoyed to know that you were satisfied with the service. We are glad that you are satisfied with our services. We will continue serving our passionate authors with professionalism, transparency, and courtesy. Thank you for recommending us, and have a blessed day. 
  • Review fromPaul K

    Date: 06/07/2024

    1 star

    Paul K

    Date: 06/07/2024

    They promise the world, take your money and never come through with their promises! Save yourself the trouble and dont answer their call.

    Author Reputation Press LLC

    Date: 06/20/2024

    Thank you for taking the time to leave a review. We take all feedback seriously, and we apologize that your experience fell short of expectations. We understand your frustration and want to assure you that we are committed to delivering on our promises. We would appreciate the opportunity to learn more about your specific situation.

    Could you please tell us more about what was promised and what went wrong? This information will help us investigate the issue and ensure it doesn't happen again. In the meantime, we would be happy to discuss how we can resolve this matter to your satisfaction. You can reach us directly at **************** or send an email at ********************************
  • Review fromBill H

    Date: 05/27/2024

    5 stars

    Bill H

    Date: 05/27/2024

    Everyone at ARP has been extremely kind and helpful. My book fulfillment officer was excellent and we worked together to get the book exactly right. Thanks, ARP.

    Author Reputation Press LLC

    Date: 06/18/2024

    Hi, Author ***********************.

    Author Reputation Press is thrilled to hear your review. We are more than happy to hear your positive feedback. Your review warms our hearts and fuels our quest to provide authors like you with excellent and quality service. Author Reputation Press is dedicated to assisting amazing authors like you in the realization of your dreams. It is a great pleasure and honor to be part of your journey to success. Thank you so much, and enjoy your day ahead.
  • Review fromVictoria P

    Date: 05/16/2024

    5 stars

    Victoria P

    Date: 05/16/2024

    The Fulfillment Officer was responsive and professional throughout the publishing flow of my book. She was attentive in satisfying urgent requests and took priority to ensure I was satisfied. Thank you.

    Author Reputation Press LLC

    Date: 06/18/2024

    Hi, Author *********************************.

    We are pleased to receive such a warm review from you. Author Reputation Press is delighted that you are happy doing business with us. Your book fulfillment officer, *********************************,is honored to work with you. Here, we value professionalism, and we make sure that the quality of our services is beyond excellent, which includes following the timeline in publishing and providing an immediate response to the needs of our authors. Thank you, and have a great day.

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