Reviews

This profile includes reviews for Computershare, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Computershare, Inc. has 34 locations, listed below.

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  Computershare, Inc.

  250 Royall St Canton, MA 02021-1011

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  Computershare, Inc.

  655 Montgomery St Ste 1240 San Francisco, CA 94111-2630

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  Computershare Investor Services

  2 N La Salle St Chicago, IL 60602-3702

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  Computershare, Inc.

  2 Cityplace Dr Saint Louis, MO 63141-7096

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  Computershare, Inc.

  118 Fernwood Ave Edison, NJ 08837-3852

Review Details

• Review fromLady M

  Date: 02/20/2024

  1 star
  HORRIBLE experience. I have been calling them and no ones seems to know what they are doing. I was placed on hold 4 different times and was transfer 4 times and no one can help. Frustrating

• Review fromRon R

  Date: 02/14/2024

  1 star
  I have trouble obtaining documents from this company in a timely manner. They promised a 7 to 10 business days with the documents not showing up. I have to call to get them sent once again and still have not received them. I call again after two weeks of not receiving them and hopefully will get them in a few days. This business is not truthful and very hard to work with.

• Review fromMichael K

  Date: 02/08/2024

  1 star
  Is there a zero star rating for these fools?I'm trying to sell the shares for my Father, who has passed away.I sent them ALL the documents they asked for.2 weeks later I get an email asking for some details that were on the paperwork I already sent them. So, I sent them the details AGAIN.2 days later I get a letter telling me they need a document, which they hadn't asked for previously, and sent me back a document, saying I hadn't signed it - my signature IS clearly on this document.So, I rang them and after spending ages on the phone, they won't budge on their stance and won't process this for **** am furious!!!

• Review fromThomas S

  Date: 01/17/2024

  1 star
  Transferred whole shares to another investment company. The fractional shares do not transfer. Computershare sold the fractional shares and charged a fee. There were still remaining fractional shares after this sale. Requested these additional fractional shares be sold and Computershare refused to waive a second fee.

• Review fromKevin D

  Date: 12/26/2023

  1 star
  Very frustrated that I can't close out my position because they need to verify tax ID but the online and voice assistant both don't work and the live representative can't help so I need to wait two weeks to get a mailed verification code. How is this a business in 2023? How is every other platform so much more ahead? Get it together.

• Review fromSaafan A

  Date: 12/21/2023

  1 star
  Totally disorganized and I had a bad experience with them for transferring my shares to Canada Life.

• Review fromJames v

  Date: 12/02/2023

  1 star
  I have repeatedly run in to issues with my security question and been locked out for 24 hours on multiple times. I have three security questions but it only asks me the one that I seem to get wrong. You can't talk to a person and instead of online chatting with someone who can look at the overall account they always want just one of the stocks. It's kind of a mess. With other companies like Well Fargo I never have this problem.It's obvious why it is not BBB accredited

• Review fromTheresa P

  Date: 11/07/2023

  1 star
  The Wizard of Greed zapped this company with a complete dose of no conscience and left them with no brains, no heart and no courage (to do the right thing). My interaction with them was met with a determination to leave a wrong uncorrected despite proof of error.

• Review fromDeborah H

  Date: 10/20/2023

  1 star
  I recently calculated that a split of a stock held at Computershare was never recorded and so my account is considerably lower than it should be. Numerous letters to the headquarters with full documentation have resulted in one useless response that did not even address the issue. I have written again, but am not holding my breath. I've contacted an attorney but I really would like them just to fix the error.

• Review fromFreddy C

  Date: 10/03/2023

  1 star
  Horrible company. I am my fathers power of attorney as he is severely disabled, and despite sending them the paperwork and multiple phone calls, I am unable to sell the stocks they hold, and I am also unable to change dividend allocations. I have spent hours and sent in the power of attorney paperwork twice with notarized copies, and still they make excuses as to why I am unable to handle these funds. Avoid this company if it all possible.