Reviews

This profile includes reviews for Computershare, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Computershare, Inc. has 34 locations, listed below.

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  Computershare, Inc.

  250 Royall St Canton, MA 02021-1011

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  Computershare, Inc.

  655 Montgomery St Ste 1240 San Francisco, CA 94111-2630

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  Computershare Investor Services

  2 N La Salle St Chicago, IL 60602-3702

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  Computershare, Inc.

  2 Cityplace Dr Saint Louis, MO 63141-7096

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  Computershare, Inc.

  118 Fernwood Ave Edison, NJ 08837-3852

Review Details

• Review fromRoberta C

  Date: 09/28/2023

  1 star
  Cannot get live person, they are asking for Medallion but can find no bank, broker, etc in ******* that has this service. How can I get my money?

• Review fromDave E

  Date: 09/18/2023

  1 star
  Absolutely awful! Lost over 50% of my investment in less than a year. I'd be fired if I did my job like these people do theirs.

• Review fromTeresa C

  Date: 09/18/2023

  1 star
  Don't use Computershare for any of your investment needs! I've been given the runaround for 3 full years after my father died just to get access to this account. Medallion signature, repeated requests for death certificates, new accounts being set ** in a new name, certifications from the estate atty, waiting **** days for a snail mailed code to access an online account.....it's all ridiculous and beyond frustrating. This company is terrible to work with. Impossible. If your elderly parents still have active accounts (as mine did), you'll save yourself YEARS of headaches and inability to access funds by having your parents transfer those accounts to another brokerage now while they're alive. If I could give zero stars I would.

• Review fromThomas K

  Date: 09/15/2023

  1 star
  They are horrible. Its hard to sell a stock (takes days!!!!). Avoid at all costs.I only have them because of an inheritance. trying to get my stock out.

• Review fromChris H

  Date: 09/14/2023

  1 star
  I strongly advise that nobody use this company as any type of long term financial plan. It took me over four years to get funds that were jointly in my parents name, to be made available to my father after my mother died. This is with escalations to the office of the ********** ********** and the SEC - in addition to the assistance of professional financial advisor firm - which said they'd never seen anything like it. Power of attorney? They don't care. Medallion signature for transfer? They'll tell you to go away. Good luck to you if you find yourself having to deal Computershare and estate account - better get an attorney on your side.

• Review fromCharles W

  Date: 09/13/2023

  1 star
  Have lost thousands of dollars because of inability to access my account for weeks. Absolute scam of a company. Would take legal action if I knew how.

• Review fromAmy P

  Date: 08/29/2023

  1 star
  Been trying for months to transfer stock into a new brokerage account. Absolute nightmare! **************** is horrible!

• Review fromJas V

  Date: 08/24/2023

  1 star
  Terrible company to deal with. Not only their system is extremely outdated, the agents are unhelpful and unprofessional. I was asked to create a new account everytime I reached out to customer support and follow instructions on email for verification. I would do exactly that but the issue with my account persisted. I asked my account issue to be escalated but got no call back. I follow up again and the agents was robotic, confrontational, and lacked basic empathy. I needed to access my stocks today importantly coz my company was going IPO. Going to suffer a loss due to this company's lack of efficiencies.

• Review fromRyan M

  Date: 08/24/2023

  1 star
  Truly some of the most incompetent and frustrating customer service representatives I've ever encountered. Endless transfers and disconnects. They couldn't care less about your finances. I wish i didn't have to use Computershare through my employer's ESPP. Would give 0 stars if i could.

• Review fromErika G

  Date: 08/16/2023

  1 star
  I agree with the other review. This company is terrible to deal with. My brother passed in an apartment fire. They want his stock certificates. Everything was destroyed in the fire. So in order to close the account they want $80 plus 3% of the stock value.They also are asking for copies of documents I already sent. It costs money for each death certificate and Letter of Administrator.This company costs you money to deal with.