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Business Profile

Billing Services

Billshark

Reviews

This profile includes reviews for Billshark's headquarters and its corporate-owned locations. To view all corporate locations, see

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Billshark has 2 locations, listed below.

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    • Billshark

      35 Parkwood Dr Ste 110 Hopkinton, MA 01748-1727

      BBB accredited business seal
    • Billshark

      PO Box 92 Hopkinton, MA 01748-0092

      BBB accredited business seal

    Customer Review Ratings

    4.13/5 stars

    Average of 261 Customer Reviews

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    Review Details

    • Review fromMike D

      Date: 07/12/2024

      5 stars
      ************** proved to be an effective service in reducing my cable monthly bill by $35, which left me highly satisfied with the overall experience. The process was prompt and efficient, delivering the promised results in a timely manner.One notable aspect of the service was its ability to negotiate and lower my bill significantly, which met my expectations and provided tangible savings. However, I did find the early morning calls and texts (as early as 7 am Pacific Time) to be slightly disruptive. While I appreciate their proactive approach, I would have preferred more considerate timing for communication.In conclusion, I would recommend Bill ***** to anyone looking to lower their cable bill without compromising on quality. The service delivers on its promise and can be a great option for those seeking financial savings on their monthly expenses. Just be prepared for potential early morning notifications if you choose to give them a try.
    • Review fromKaterina G

      Date: 07/12/2024

      4 stars
      Thank you for saving me money, but please don't extend contracts without the customer's permission. Feeling a bit violated there... Also, providing more information on how exactly the terms have changed with the business and what services were canceled or added would be helpful. Thanks.
    • Review fromLara M

      Date: 07/12/2024

      5 stars
      I received quick service and they reduced my monthly spectrum bill.
    • Review fromRamon H

      Date: 07/12/2024

      5 stars
      Glad to know Billshark works. My bill is cheaper for the next year or so. Can't ask for anything more that that. ^^
    • Review fromShanna Y

      Date: 07/12/2024

      5 stars
      I tried for many years to get Spectrum to lower my internet cost to no avail. BILLSHARK was successful in lowering the cost for a term of two years, and yes it costed 40% upfront of what I will save over those 2 years. This is definitely worth the savings. The rep I had left a detailed voicemail about the savings as well as sending out detailed emails. The rep did sound in need of polishing his verbal presentation skills, so I was a bit skeptical; however, the savings is real.
    • Review fromBrian V

      Date: 07/10/2024

      5 stars
      Great service. I love the fact that they automatically renegotiate my bill(s) every time my promotions and savings expire.
    • Review fromCasey H

      Date: 07/10/2024

      5 stars
      Saved me $320 on Xfinity bills, with zero hassle and no changes to service.
    • Review fromAngel H

      Date: 07/09/2024

      5 stars
      I was initially quite skeptical about this service and whether or not it would actually work. However, I'm happy to say that it exceeded my expectations. They not only fixed my bills but also managed to get me credited money back to my accounts. I couldn't be more pleased with the results.
    • Review fromMitch T

      Date: 07/09/2024

      5 stars
      Bineta has been absolutely incredible. She was able to pull off the best deal possible. Billshark is an absolute blessing. Thank you.
    • Review fromSharyn C

      Date: 07/08/2024

      2 stars

      Sharyn C

      Date: 07/08/2024

      They automatically renew and before you know it, you owe them money that you didnt plan for. I have to pay $288 for a $720 saving over 24 months. Im not happy about this. I could have found another way to save money. I do not recommend this service.

      Billshark

      Date: 07/09/2024

      We can see that you agreed to be part of our monitoring services and here at Billshark we do keep our customers at the best rate possible for the services they utilize. We have reached out to you directly so we can address this issue promptly and apologize for any inconvenience this may have caused.

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