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Business Profile

Billing Services

Billshark

Reviews

This profile includes reviews for Billshark's headquarters and its corporate-owned locations. To view all corporate locations, see

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Billshark has 2 locations, listed below.

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    • Billshark

      35 Parkwood Dr Ste 110 Hopkinton, MA 01748-1727

      BBB accredited business seal
    • Billshark

      PO Box 92 Hopkinton, MA 01748-0092

      BBB accredited business seal

    Customer Review Ratings

    4.13/5 stars

    Average of 261 Customer Reviews

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    Review Details

    • Review fromVirginia H

      Date: 06/18/2024

      5 stars
      I was impressed with the swift service; there were changes made to my bills quickly and efficiently. The communication was clear and professional.
    • Review fromPedram T

      Date: 06/16/2024

      1 star

      Pedram T

      Date: 06/16/2024

      I specifically said I do not need you to negotiate for me but they did it anyway.

      Billshark

      Date: 06/27/2024

      We apologize for continuing the negotiation after you requested to cancel. As a gesture of goodwill, we have voided the invoice to address your concern. Please let us know if there's anything else we can do to ensure you have a more positive experience.
    • Review fromJenni W

      Date: 06/16/2024

      5 stars
      Great service! So easy! Totally worth it. Especially these days with everything costing so much. My agent was great! They saved me 1/4 of my internet bill I have to pay for my rental property. Much appreciated.
    • Review fromEmily N

      Date: 06/14/2024

      5 stars
      Got my internet bill down for me from 112 to 40 bucks a month! Couldn't be happier! Thank you!
    • Review fromGrace P

      Date: 06/12/2024

      5 stars
      Thanks to ******** for helping with my ******** bill. I had the best plan but she still saved me some $$
    • Review fromJoey K

      Date: 06/11/2024

      5 stars
      It looks like they're saving me $85 a month on my cable bill.
    • Review fromMegan P

      Date: 06/10/2024

      5 stars
      Great communicator and ensured great trust when dealing with my accounts!
    • Review fromDavid G

      Date: 06/09/2024

      3 stars

      David G

      Date: 06/09/2024

      I submitted my bill from *******/RCN for internet service. Billshark predicted they could reduce my bill by about $50/month. The actual amount was $20/month. My bill now is 133.76/month, so reducing it by $20/month (for only 12 months) IS reducing my cost, but it's not much. I'm still paying more than $100/month. A new customer at this ISP could get $20/month for 2 years.

      Billshark

      Date: 06/11/2024

      Thank you for taking the time to share your experience with Billshark. We're sorry to hear that our services did not fully meet your expectations.

      We understand that the savings we achieved for you fell short of the $50/month initially quoted. The quoted savings is an estimate, and while our Sharks always strive to secure the highest possible discounts, the final amount depends on various factors, including the terms of your existing plan and the offers available at the time of negotiation.
    • Review fromSheri G

      Date: 06/08/2024

      5 stars
      Proactive work from Billshark! Was able to negotiate a lower cost plan for me, despite my having tried several times with the same company.
    • Review fromCynthia H

      Date: 06/08/2024

      4 stars

      Cynthia H

      Date: 06/08/2024

      I really appreciate their support. Great Service, very helpful . Thank you

      Billshark

      Date: 06/27/2024

      Thank you for the review! Please let us know if there is anything we could do to earn a full 5-star rating. 

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